3 Reviews

3 Reviews on Paintbynumbers

  1. April Castronovo
    Jan 22, 2023

    I rate five stars for this service due to the mistake

    I rate five stars for this service due to the mistake I made in my purchase (I paid for two canvasses but only received one). The customer service response was quick and very accommodating. I could get my other painting without paying additional for the canvas or shipping.

  2. Terrence Keenan
    Sep 26, 2022

    I'll definitely purchase again

    The painting is fantastic. I have completed one of them, exactly like the one on the website. While it took a while for the artwork to arrive because of covid, their service to customers is outstanding, and they responded to all my questions quickly, so I was constantly aware of what was going on when the package was delivered, and it was clear they care about each customer. I’ll purchase again.

  3. Donna Zimmermann
    Jun 7, 2022

    bad reputation for delivering parcels

    The company is fast in responding to inquiries. The order, however, did not arrive, even though two parcels were sent.

    I’m not sure where the issue was. However, I would guess it was on a South African end as the country has a bad reputation for delivering parcels.

    I would suggest that any companies that deliver parcels to South Africa use a courier firm to ensure delivery, as the post office can be challenging.

    My request for a refund took only a few days. It was awe-inspiring.

    I’m confident that delivery to other countries will go well, and my delivery experience won’t change this.

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