Menzies Aviation

6 Reviews

6 Reviews on Menzies Aviation

  1. Lehman Urban
    Jan 22, 2023

    Poor communication and inadequate services.

    Qatar airlines have stated that they’ve delivered my luggage which was lost on the 8th of January. However, Menzies aviation has not responded to the phone or sent an email to the lost luggage. Menzies aviation is too busy or may not care about its customers. Poor communication and inadequate services.

  2. Jeffrey K Shinn
    Sep 23, 2022

    There are no explanations

    In line for luggage from a delayed flight to Budapest in Gatwick. Menzies conveniently has its inquiries desk at Gatwick’s main terminal. There is no way to determine your luggage’s status while sitting in the baggage reclaim areas. Coincidence? I’ve been waiting for 1.5 hours, and there’s no news. There are no explanations. It is not advisable to give them the contract since this seems to be a frequent issue.

  3. Robert Kaufman
    Jul 21, 2022

    These women are fantastic

    I made a mistake in booking one of my travelers (child) on the day following my departure day… a significant issue! Laura from Menzies and Wendy from the EasyJet customer service at Schipol Airport in Amsterdam did all they could to get me onto the plane that evening with the other children. My return flight was complete, and I was left with no one to take back with, and it was not even my child…

    I can’t even say enough how thankful I am and appreciate the teamwork they put into getting me onto that flight, even knowing that the absolute error was my fault. ….These women are fantastic

  4. Melody Clark
    Jul 12, 2022

    We had a great experience

    We had a great experience at Menzies Aviation through their employee, Luis Balderas, at the Cancun Airport. He took us through the Sun Country Airlines counter and was friendly but efficient during the procedure. Numerous details need to be verified, particularly in the additional requirements for COVID19.

    There was a problem regarding the quantity of checked bags reflected in the system used for our travel itinerary; however, the receipt was ready, and the issue was resolved within a short time after an informal discussion with his superior. Thank you for your assistance Luis for your excellent work. Your professionalism and gracious manner certainly made our time at the airport enjoyable.

  5. Charlotte Griffith
    Jul 4, 2022

    lack of competence

    My 77-year-old mother is coming to visit me. She arrived on Sunday. It is now Wednesday. The luggage was put in NY but was delivered to Sweden on Monday. They still haven’t been able to provide it. The website they promote to track the luggage does not work. They are not answering the phones! They spend 2 hours on the phone. When they finally get a response, they tell you they will deliver it that day. Then, after waiting until 22:30, they do not appear. They don’t even text the Swedish number they were provided with. At the moment, I would like to go to the terminal to collect it, but it’s impossible since I cannot connect via phone! They are not reliable and are a lie! Don’t blame covid for their lack of competence!

  6. Andreea Dobrea
    Jun 20, 2022

    the most unprofessional workplace

    Menzies Aviation Copenhagen Denmark is the most unprofessional workplace.

    They have hired new worker only to establish a the purpose of establishing a base of connection.there is not one employee that is worthy of a job.

    The HR department is their most awful team. I will mention a few names that are doing a poor job. Mette Bartholdy Customer Service Manager.

    Adeel Ghauri, Opration manager. They only hire their most popular individuals. They do not give a chance to new employees.

    If you have a friend at the company, there will be a possibility to be offered an offer to work.

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About Menzies Aviation

Menzies Aviation provide essential airport services that are backed by our dedication to excellence

188 234 4879
[email protected]
Longford, UK