34 Reviews on The Aviation factory
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About The Aviation factory
A pleased flight. Our Aviation Factory flies where you would like, whenever you'd like. In a way, it's a lab for creative experimentation that is constantly flying and moving. We examine and react to the various aspects of flying. From a custom-designed reception and an impeccable flight to the culinary delights while flying. Enjoy your flight.
 +32 (0)3239 6000 |
 [email protected] |
 https://www.the-aviation-factory.com |
 Luchthavenlei 1, Deurne 2100 Antwerp, Belgium |
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The passport control was complicated
The communications with TAF worked quite well. We encountered only one issue regarding the first 15 board passes since the times in the documents weren't incorrect, leading to several miscommunications. The individual in charge of the terminal (in the case of RAK) also must confirm all these. The check-in process was, in the beginning, slow (only two counters). However, after 15 minutes, we received a 3rd counter. It has nothing to do with your staff. However, the passport control was complicated!!
Excellent
Encounter with The Aviation Factory (T.A.F)Clear, timely, and no-nonsense communications between the people involved. T.A.F employees are always willing to listen to suggestions and help when needed. Our experience has always been excellent. Much appreciated, and looking forward to continued collaboration in the future.
Everything was organized correctly.
Recently, we collaborated with Aviation Factory for two charter/special flights between Larnaca and two other Airlines. The flights were both directed and managed under the supervision of Simone Broek. Communication, organization, and professionalism were extremely high levels, not even the smallest of details. Everything was taken care of. Everything was organized correctly. The actual procedure was seamless and flawless, and the follow-up was terrific!
Pragmatism are indispensable
It's always a pleasure working with Patricia. Her knowledge, experience, and pragmatism are indispensable. She is a highly positive, solution-oriented attitude, which makes any problem manageable.
Excellent service
The Aviation Factory provided us with excellent service, even when we flew in very late! I was utterly amazed at the speed and ease with which private flights went! It was a generally accessible and enjoyable experience, and flying was olly re-imagined!
Excellent communication with the agent
The Aviation Factory organized our return to Europe professionally. Professional service, friendly and welcoming, and top-of-the-line experience. Excellent communication with the agent, from the quote request until we arrive in Europe.
Excellent communication
We have been privileged to work on several flights with The Aviation Factory on several flights thus far. They have displayed excellent communication, engagement, and professionalism during the whole process. We look to working with the entire team shortly.
Quick responses
Aviation Factory Aviation Factory has been the most professional and efficient service I've encountered when booking flights. Communication was continuous (I was kept up to the latest information at each stage of planning), and quick responses were given to every inquiry I made. The full details were given at each step of the planning process for this trip. The flight and the services received throughout were excellent! It was a VIP experience every step of the way. I will recommend this business and its services in the future! Amazing! 5 stars, no question!
A perfect punctual performance
I've said it a few times because of our cooperation, but I've appreciated the personal and professional collaboration. Fast switching and short lines and the crew's flexibility ensured a perfect punctual performance and experience for our customers. Thank you for your continued support!
Seamless and efficient
At the time of the departure and arrival of the Feyenoord Soccer team in Zagreb, I worked alongside Simone Broek and Luc Van De Logt in planning airport formalities. Professionalism, dedication, and communication were of the highest standard. Simone and Luc proved that solid communication skills are among the most crucial assets to achieve the highest quality goals. Thank you to them both for their efforts. Congratulations! management of the Feyenoord football group at airports was seamless and efficient.
There is no barrier to any future business.
The collaboration of Mr. Simon and me was highly organized. Check-in and boarding of passengers went smoothly. We received all the necessary information at the right time, and the passengers were well-informed. There is no barrier to any future business. It was an honor to have been a part of this beautiful invention.
The staff is highly professional
Aviation Factory Aviation Factory provides the ultimate private travel experience - seamless from beginning to finish. It ensures that guests receive the best service from the very first moment to the last. The staff is highly professional and a pleasure to work with.
The experience was great.
Excellent customer service when I booked my flight and throughout my journey. The crew on the flight was friendly and helpful in every aspect. I flew with my dog, and they even put up a bed and some treats for him on the plane. Overall, the experience was great. There were no issues, and I would never alter anything.
The most challenging situations
When we need to charter, we know where to go. The TAF team TAF is knowledgeable and is not a broker solely to earn commissions but an agent with added value as an agent should. Even in the most challenging situations ( as we have seen in aviation), they can communicate transparently and provide solutions. ......I can tell you that having a relationship with TAF is a pleasure
Contact is always quick
So far, we've scheduled all of our requests for private jets with The Aviation Factory. We are happy with their service and the excellent service that our guests have received. Contact is always quick, and the client's needs are always met. We work with them, and their quotes are always priced competitively. I want to collaborate even more shortly!
Prompt and personal service
I called The Aviation Factory on a Saturday evening to make this last-minute jet-related request. Kelly helped me through the entire process, ensuring all the details were handled. My concerns were promptly and efficiently resolved, even late or early in the morning. Great individuals and prompt and personal service made this an exceptional experience.
Provided a quick response
What an excellent service. We received excellent planning during our travels to Ibiza ad were completely relaxed with the help of Thomas of The Aviation Factory. Thomas was always there to assist us with any aspects of our trip and provided a quick response to any of our queries. If only this kind of customer service could be seen in more businesses... We appreciate your time and hope to we will see you soon!
His instructions are precise
The relationship with TAF is fantastic. Tristan is our primary contact person and is highly committed to his job. His instructions are precise, and Tristan is on every flight. If you have any queries, you can always direct us to him in the event of doubts. It is an absolute pleasure to work with him.
The proactive service
The most excellent private aviation service I've ever experienced is always punctual, extremely fast, secure, and excellent quality jets. The proactive service and follow-up provided by The Aviation Team (here I wish to thank Thomas, Kelly, and Emy!) are the best in class. The staff makes you feel like a VIP, and they are always in touch via either email or WhatsApp.
Work together satisfactorily
As an airline partner, we've worked with The Aviation Factory for several years. For a while, we have been able to depend on Tristan for any flight-related preparation. For this position, Tristan is a remarkably versatile professional. His ever-evolving method of thinking guides us through each task repeatedly. His aviation industry knowledge is an asset and allows us to work together satisfactorily.
Responsive and professional
After years of perfect co-operation, I still can't see any reason to deny The Aviation factory less than five stars. From simple requests to challenging last-minute issues, The team has always been responsive and professional and always had solutions. A big thank you to everyone on the team, and I look forward to working with them for many years!
Ofessional and friendly people
We, a part of Frankfurt Airport, partnered with Aviation Factory. It was an absolute pleasure working with such professional and friendly people! It was a smooth process, and we're looking for the opportunity to collaborate with them again!
Highly responsive and friendly
Highly responsive and friendly colleagues who are always seeking the most efficient solution You. I Can't get anywhere else but The Aviation Factory! An absolute landmark in Belgium and among the top across Europe
The trip wouldn't be possible without his help
With kids and an older family member, we had to travel at the most challenging time. Ibrahim could look after my family's arrangements and care for them. This was hard, but he quickly got us through transfer and airports. He kept in touch throughout the journey and checked in after the trip to ensure everything went smoothly. The trip wouldn't be possible without his help or The Aviation Factory. I was delighted with the experience.
Service was excellent
Planning and contract execution were easy and quick! Everything from beginning to end was easy! Check-in was managed, and fast, the in-flight service was excellent, and our guests were highly pleased with the aircraft and amenities.
An excellent relationship
We have an excellent relationship with the aviation manufacturing facility at several parties, businesses, and sporting clubs! Each time they deliver, communication between the operator and airport is swift, efficient, and focused on high satisfaction! Keep up the great work, and I am looking at the next one! Best, Maurits de Beer
Delighted and grateful
The Aviation Factory has been our trustworthy, reliable, and loyal business partner for many years. The entire team has an impressive professional spirit with a wealth of knowledge and is willing to go above and beyond to meet customer needs. We are delighted and grateful to count The Aviation Factory among our valued customers and hope to maintain this fantastic partnership for the rest of our lives.
It was a pleasure working with them
Excellent communication between Corendon Dutch Airlines, the Aviation Factory, and Corendon Dutch Airlines. Simple questions and directions result in an efficient operation at KTT along with RVN. Rapid responses and always welcoming. It was a pleasure working with them.
Cooperation in SEP 2022
It was a pleasure to work in the past with The Aviation factory team, particularly Mr. Stephan Schuurmans and Mr. Luc Van de Logt. We look forward to working together on new projects shortly.
Positive customer service
I've discovered The Aviation factory has an extensive understanding of airport procedures and passenger flow, which results in positive customer service. I've also experienced a thorough follow-up with customer questions and requests. This ensures that the customer has complete satisfaction and trust in the proper handling.
Excellent service, great communication
I am delighted to accompany and assist her prestigious clients on a beautiful journey throughout Colombia: excellent service, great communication, attentiveness, and friendly negotiation. I'll be available; hopefully, this will be the first of many missions with you.
A perfect coordination and complete
Perfect coordination and complete control of The Aviation factory of the entire process, which includes welcoming guests at departure and at arrival and check-in, as well as catering. Continuous monitoring and tracking of the aircraft as well as flight preparation.
Aviation Factory is an outstanding partner
Aviation Factory is an outstanding partner with whom we have worked for nearly an entire year since the beginning of our own business.
They care for their clients and ensure every aspect is in place and the correct order.
Perfect Service
Perfect Service: Highly competent assistance during the design of the project as well as sales.
The service was flawless from when I arrived at the airport to my departure at the final destination.
I believe I'm using many first-class services, and this one was amazing.
I'm not sure how, but it seemed as if everyone was determined to give us the highest quality service.
The staff was friendly, with a smile and professional.
I'm not sure if this could be bettered. However, I do not think of what to do.
This is 5stars - I am not sure if you could provide superior service.