(3.1)
Q&A
Is Web.com legit?
Web.com has 55 reviews on 99consumer.com, with an average rating of 3.1 out of 5. This indicates that most consumers are satisfied with their business interactions and dealing. Therefore, feel free considering purchases or engagements with the business.
How to reach Web.com customer care?
You can contact Web.com customer care via email at [email protected] or by calling them at 8008628921
Where is Web.com located?
Web.com is located at address Jacksonville, FL, United States.
Customer service at this company is horrible.
Customer service at this company is horrible. We have three websites that they own. They make it almost impossible to reach the person in their modification department. The phone number on their modification page doesn't give you the option of contacting the department.
I recently spent 90 minutes on hold and was transferred three times. The third transfer was the last to drop my call. I recently made an amendment request and stated that I required someone to contact me to talk about it. I received an email stating that my modification was approved? I haven't heard back from anyone.
I had a wonderful encounter working Nina
I had an excellent encounter working with Nina on a Project on the web. Command Nina was a great help and accommodating to the McCaughrin Maritime needs. Thank You, Nina.
DO NOT USE THIS COMPANY!
DO NOT USE THIS COMPANY! If there were an 0 for negative, Web.com would get it. I'm considering filing a class-action lawsuit to recover what you've caused our company, and I'm sure there are others who have suffered the same in the last two months. It has been my customer for more than three years, and have never experienced issues with billing like I'm currently experiencing. I have automated monthly payments, however in the past two months, WEB.COM has DELETED my hosting account and has shut down my site with no notice and no email. Anything. Their reason? It's an isolated instance! Bull! Then I must wait for f-4 days before speaking with someone other than the customer service offshore team. They will make a hand payment to return my site. UNACCEPTABLE. The small non-profit we work for should receive the same amount of respect as Web.com for having a working website all the time to bring in customers. There's no excuse to be the kind of business that you've become...sorry and unapologetic and operationally incompetent with untrained front-line employees.
Excellent customer service skills
Curt was very helpful in helping me with my Simple SSL Security Certificate. Curt was the first person to walk me through each step of getting this done.
I called web.com three times, trying to complete the process. He is an asset to your company because of his excellent customer service skills.
Expect to use more services
I signed up just now, and I am sure that I will increase the functionality of my website. OK, I'm good for now, but I need to use the site before you can answer me! Also, you need to add "I don't know" or "Uncertain" to the question: "Does this mean that you will use additional services?"
I'm not sure what this will mean, so let's relax. People will make changes to accounts based on their individual needs. Individuals will make the changes they need.