5 Reviews on Kikko NYC Import Inc
I will declare this to be one of my places to shop for wigs. They have an excellent range of wigs and offer unique ones that I always seek. The only thing I'd like to point out is the level of service I receive each time I go into the store to buy. It feels that my time is slipping away here, and the salesperson constantly watches me like I'm about to steal something, and when I request help, it's as if I'm seeking a favor. This is not the most enjoyable experience. I also asked one of the employees about the cost of a wig, and as I was about to buy it, the other worker gives me that the price was different (higher price, of course) and this wasn't the first time this had occurred, which is very it's not professional. However overall, I am thrilled with their products, but I wish they could provide better customer service to their customers.
The staff appeared decent enough. However, I wouldn't say I liked the price. The price was for one hair product, and then I walked away! Based on the merits, I was told this has been voted the most expensive salon in NYC.
Overpriced hair, most of it was old looking like it's been in storage for a while, lots of clutter, bags of hair are paper thin and priced too high, the staff was rude, went to buy bulk items and left when they made me rush after looking over the available lashes as well as the unorganized arrangements of hair hanging from ceiling rails. They said that they thought I was "taking too long "I expressed my confusion about their problem.
I did nothing wrong but was trying to shop, and I wasn't even there for five minutes. The typical "hurry up and buy" attitude. I am disgusted by their attitude. Don't waste your time at this place. Even if they'd been pleasant, they are costly, 200 dollars for a bunch of hair that's not just exposed and wearing away and hanging from a ceiling rail but also stuffed with other inches and collecting dust. Lol. Unbelievable. 1 star was given to be compliant and to submit a review. However, correctly, my experience here was nothing but a complete 0. I moved my business elsewhere and am delighted with my choice!
The place is stocked with every style and wig cut you can think of. It's a great spot to hold "cosplay or role play" evenings. Lol. The staff speaks just enough English to be helpful, so be patient, and you'll get what you're searching for. The stairs are almost as if they were in an attic. The staircase is uneven and wobbly, and you feel like you're traversing through the inside of a funhouse.
It's a tiny little store on the 2nd floor. It's covered floor to ceiling with wigs and lashes.
I have to purchase lashes in bulk for a show that I work on, and NO ONE beats the quality or prices of this store in New York City.
The lashes I've bought here are top quality, and I can get them by the dozen.
I honestly would never shop anywhere else for lashes.
As long as this store is open and I live in NYC, it will be my source.