(2.5)
Q&A
Is NetReputation legit?
NetReputation has 22 reviews on 99consumer.com, with an average rating of 2.5 out of 5. This indicates that most consumers are dissatisfied with their business interactions and dealing. Therefore, caution is advised when considering purchases or engagements with the business.
How to reach NetReputation customer care?
You can contact NetReputation customer care via email at [email protected] or by calling them at (941) 499-0229
Where is NetReputation located?
NetReputation is located at address 1100 N Tuttle Ave. Sarasota, FL 34237.
Great service, Knowledgeable and Understanding Needs
I had an possibility to paintings with the good parents for Net Reputation these days, and couldn’t be greater thrilled. I changed into uneasy and unsure after I began the method, however Trey Kiser became fantastic in strolling me via the steps and giving me self belief he understood my scenario. I am extremely thrilled with the outcomes so far and I can best believe they'll retain to impress. All in all, I positioned my online presence of their hands and they gave me the confidence that I don’t want to move anywhere else if I have any destiny online needs.
NetReputation Profoundly Disheartening
My encounter with NetReputation has left me deeply upset and frustrated. In July 2023, I engaged their services, paying 50% upfront for a mission with a promised crowning glory timeframe of three months. However, as of March 2024, there has been no development, no communication concerning the popularity, and worst of all, no refunds have been initiated.
Throughout this ordeal, my interactions have mainly been with Ryan Sherman. Despite my chronic tries to are seeking updates and backbone, there has been a whole silence on their part. This utter loss of responsiveness has simplest exacerbated the experience of uncertainty and disillusionment.
As a client, I hold companies answerable for honoring their commitments and turning in on their guarantees. Regrettably, NetReputation has failed to uphold even the most simple standards of professionalism and customer support. The absence of development, verbal exchange, and the failure to trouble refunds displays a troubling disregard for consumer pride and moral business practices.
Removing all Bad thing, Thanks To NetReputation
My company had some negative reviews due to previous mishaps and this was negatively impacting my image as a brand. NetReputation was able to do a great job of clearing the mess and getting rid of the negative reviews.
Reliable Service, but Room for Improvement
I would have loved to have offered me an extra piece each month, as I believe it would be a bit quicker however they managed things very well and were able to deliver what that they said they'd do for me and my company.
Dissatisfied with Five-Star Reviews Firm
I can't believe that so many people gave this firm five-star reviews. This is not what happened to me, and if I could give less than one star, I would do it. My situation is quite different from all of their "satisfied" clients.
When I called the team and spoke with them over the phone, everything seemed and was presented as more than excellent. I received the contract over an email and signed it without hesitation. I paid not the whole amount but half in advance. Brian and James were with me throughout the process and never left me in the dark, which was extremely kind, even though they never did anything.
Gratitude for Trey at Net Reputation
I wanted to take this opportunity to commend Trey at Net Reputation. I've enjoyed working with NR for almost a year now. During a challenging period, NR, specifically Trey, demonstrated incredible patience with me and always put my best interest first. There were some bumps and holes along the way, but Trey persevered, even when it would have been very understandable for him not to do so. I am grateful he was able to clear up some erroneous information on the web.
Approach to Managing Positive Content
Netreputation fell short in maintaining a positive article for me. The one thing that I wish they had offered was to amplify every mention of the same positive story. I would have appreciated a more hands-off approach.
Ineffective Assistance from NetReputation Caused More Stress
When I make a mistake, it's one thing. I can own it. When someone is just making things up about me that can affect me personally and professionally, I have to act. Patrick and Trey with NetReputation added to a lot of stress and anxiety.
The only thing I need to ask for is unrealistic time expectations. They said two-four days, and it did take longer. That's fine; that's the nature of the game. But getting an unrealistic timeline from them will help to increase your stress.
How NetReputation Boosted My Success
I inherited a small company from my grandfather, and when I tried to manage it, I realized I wasn't earning as much as I should have. This was mainly because there were many negative reviews about the business. I knew I needed a total change, and that's when I turned to NetReputation. In a matter of days, my business's public perception changed utterly. The traffic increased, and the orders started pouring in. Now, I have an improved profit margin, thanks to the radical change that NetReputation provided me.
Empty Promises And Deceptive Practices
I paid thousands for removing negative online posts within 90 days, but I was charged without actual work being done. To make matters worse, the company repeatedly lied about processing a refund, which they never did.
My tip for other consumers would be not to use this company at all, or at the very least, only pay them after successfully delivering the promised service. In my case, they guaranteed a full refund if the posts were not removed within 90 days, but they failed to honor their commitment, leaving me highly dissatisfied with their services.
Bad Experience with NetReputation
I can't believe so many people gave this firm five-star reviews on other platforms. This is not what happened to me, and if I could give them less than one star, I definitely would. My situation is quite different from all of their "satisfied" clients. When I called the team and spoke with them over the phone, everything seemed and was presented as more than excellent.
I received the contract over an email and signed it without hesitation. I paid not the whole amount but half of it in advance. Brian and James were with me throughout the process and never left me in the dark, which was highly kind even though they never did anything...
So, the pleasant narrative concludes here! When the assignment wasn't completed, the contract wasn't performed, and the target wasn't met, I began to raise questions even though it wasn't near our agreement.
These questions were never fully and adequately answered, and although we could agree on a refund, I still haven't received anything from them. It feels like they are intentionally dragging their feet in responding to me. They seem to be actively avoiding contact, and not only did I not get what I had paid for, but I'm also left with little hope of recovering my money.
Their so-called professionalism completely disappeared on the final day of work. I would advise everyone to be cautious when dealing with them.
Communication and Refund Process Very Poor
I hired NetReputation to remove false allegations about my sexual assault from blog sites. They quoted me a price and provided a contract stating they'd eliminate the content within 90 days or less; otherwise, I'd be eligible for a refund. I went ahead and made the payment.
As time passed, I kept sending emails to get updates and provide any additional information they might need. Unfortunately, many of my emails went unanswered for extended periods, prompting me to make phone calls. During one of these calls, I talked with an individual who claimed to be the owner or head of the company. He assured me that he was diligently working on getting the blog posts removed. He even asked if I had a police record that could expedite the process. I promptly emailed him a copy of the police report, along with the document from the District Attorney confirming my attacker's admission of guilt for not only my assault but also for two other rapes and a murder.
When the 90-day period passed, I reached out again, requesting a full refund. However, I received no response. Then, I remembered an email from netreputation.com urging me to leave a review. So, I did just that. Strangely enough, right after my study was published, I received an email offering a full refund. It struck me that the refund came only after I had posted the review.
Subsequently, I received numerous calls from their accounting department and legal counsel, pressuring me to update the review. It was quite perplexing, considering I hadn't experienced such persistent communication from them when I initially paid $2500 for their services.
In conclusion, I won't consider using their services again. The lack of communication was frustrating enough, but what's worse is that it took a review to prompt them to give me a refund. Even more bizarre is their incessant calling about the study, whereas they failed to invest the same effort into removing the blog posts I had paid them to eliminate. Notably, they issued the refund only after I had already posted my initial review, not when I had initially requested the refund via email.
Awesome Experience with NetReputation
Facing attempts to discredit my career, I grappled with a sense of helplessness in the face of relentless online malice. With a track record of more than 25 years in creating award-winning programs, I suddenly found myself amidst a storm of absurdity. Engaging with NetReputation proved to be the turning point. The initial meeting with their team reassured me as they attentively listened, delved deep into research, showcased their impressive skills, and employed straightforward communication. Their integrity shone through as they authentically portrayed my work and passions.
In the battle against the negativity on the internet, they stood by me, alleviating significant stress. The caliber of this company is unmatched, approaching each client's situation with the same level of commitment as if it were their own. NetReputation resides in the category of the virtuous, the ones who genuinely care. I can't speak highly enough about the quality of their work and the character of their organization. They operate at the pinnacle of excellence.
Transparent Communication and Honored Guarantee
I decided to hire Netreputation to remove a negative review affecting my business. However, I ended up being disappointed when, after waiting for 45 days, the negative review remained unchanged. Despite this, I believe a three-star review is fair because, throughout the entire process, I had the convenience of being able to call and get updates on their progress. One positive aspect was their transparency in informing me about the ongoing work. Another reassuring point was their commitment to a 100% money-back guarantee, which they honored.
Reliable and Effectiveness of NetReputation
I decided to go ahead with the services of Netreputation to assist me in dealing with a couple of bothersome Google reviews. Once the agreed-upon 45 days had passed, the outcome was that they successfully managed to remove one of the negative Google reviews. I was pleased that they promptly reimbursed me for the portion of the fee I had paid for the review they could not take down, just as we had discussed.
In my experience, Net Reputation is undoubtedly a trustworthy company. Their commitment to their refund policy is reassuring – if they cannot fulfill their promises, they ensure you receive a refund.
Online Content Management Service : Good Experience
I want to remind you that the NetReputation service is designed to prevent online content on third-party websites specified in our service level agreement. It's important to note that even though we erase your online presence on these third-party sites using our services, agencies that conduct background checks can still access public records. This means that regardless of the online footprint being removed, certain information might still be accessible to them through other means.
Inconsistent Commitment
NetReputation proved to be a valuable partner in crafting fresh content for my company while mitigating harmful spam content's impact-forts were helpful, but some aspects left room for improvement. Although we had agreed upon generating new articles every month, there were instances when this commitment wasn't consistently upheld. I reminded them to make the necessary corrections and send the reports to me for approval.
What I would have appreciated more was a proactive approach to the campaign. Sometimes, my project wasn't receiving the attention and priority it deserved. While their work did make a positive impact, I believe a higher level of initiative would have further enhanced the overall experience.
Netreputation Revitalized My Business and Reputation
I'm pleased Netreputation pushed down some harmful content on Google's search results. You see, I have an arrest record, and on top of that, I run a small business. It was frustrating because whenever anyone looked up my name or tried to find out about the owner of my company, they would instantly conclude that my business was some scam, all because of my record. It's been incredibly disheartening, especially considering how much effort I've put into building a legitimate business.
I couldn't tolerate this situation any longer. Thankfully, the team at Netreputation stepped in and did a fantastic job. They pushed down the search result containing information about my arrest record to the bottom of the second page on Google. This change has had a profound impact on my business and personal life, and definitely for the better.
Don't contact NetReputation, Scam Company
My interaction with NetReputation left me with a more troubling experience where my negative information surfaced more online. Even though I didn't end up hiring them, they continued to reach out persistently. Even more concerning is that they seemed to actively ensure that any negative information about me remained prominent in online search results.
I strongly advise steering clear of this company. If you need further proof, look at the reviews regarding their online reputation – you'll find that my experience isn't an isolated incident. It's essential to exercise caution and stay away from such practices.
A Frustrating Experience with NetReputation
I am tired of receiving the NetReputation email. I've gone through the process of opting out of their emails multiple times, but I still keep receiving emails from different individuals within the same company (Net Reputation). It's pretty baffling that a company that claims to specialize in improving your reputation doesn't seem to prioritize its practices.
Funds Extracted, Yet My Information Remains Incomplete
I had money deducted from my account, but unfortunately, my information remains on several websites. It's been a complete waste of money and time – a clear rip-off.
The statement you've made below is inaccurate. Why would I specifically request the removal of just two sites? It doesn't add up. NetReputation team attempted to address this issue for nearly five months, yet the outcome remains unsuccessful. I firmly believe I deserve a refund for this ongoing ordeal.
Exercise Caution When Considering This Company for Payment
I would strongly advise exercising caution when considering NetReputation's services. While I believe they attempted to fulfill their promise of removing or hiding a negative article associated with my name, my experience with them was highly disappointing. Despite numerous emails and phone calls over eight months, many of which went unanswered, they could not achieve the intended outcome.
Although they did publish some articles, they were placed below the targeted article, rendering their efforts ineffective. In hindsight, I recommend opting for a company that operates on a pay-after-results model. Unfortunately, I paid NetReputation $2,500 upfront for a service that was not successfully executed.
I meticulously reviewed the contract before agreeing, and it appeared sound. Regrettably, I am unable to locate the original agreement at this time. Given my experience, I urge others to learn from my mistake and exercise thorough research and caution when engaging with similar services. Choosing a reputable company that can deliver on its promises and provides the desired outcomes is essential before committing to any financial arrangement.