(3.2)
Q&A
Is RoboForm legit?
RoboForm has 12 reviews on 99consumer.com, with an average rating of 3.2 out of 5. This indicates that most consumers are satisfied with their business interactions and dealing. Therefore, feel free considering purchases or engagements with the business.
How to reach RoboForm customer care?
You can contact RoboForm customer care via email at [email protected] or by calling them at 703 890 0676
Where is RoboForm located?
RoboForm is located at address 3701 Pender Dr suite 400, Fairfax, VA 22030, United States.
Bad Customer Service
I was a RoboForm user for properly over 10 years. I had a circle of relatives account that nobody used however me . When I renewed my account it appeared foolish to spend over $50 rather than $25 for a single consumer annual license.
Unfortunately it became the handiest renewal choice I was given. To make topics worse it became on auto charge and they billed me the Family Account even when I modified credit card numbers. I tried emailing them, and I attempted calling. With over a dozen attempts I by no means received a single return message. I became to their their social media and tried to get assist however best were given apologies.
The corporation is a shell of its former self. It is on Automatic pilot using the wave of their contemporary clients to the seashore. If you do not require any assistance you are fine, but in case you do want any assist there is not any. There's nobody to speak to. That's a huge danger to take with your password account. Bad customer support is irritating. Nonexistent customer service is a sign of a extreme flaw inside the commercial enterprise model.
Avoid at Any Cost!
This application because the replace in Jan 2024 is truly useless. Their customer service reps don’t apprehend something and honestly can’t be stricken to discover what you're asking them and what the problem is. They deal with you want you are a child & understand nothing about the usage of a laptop.
I became using Roboform for many years and in no way had any trouble it changed into working flawlessly. Since Jan 2024 I get stressed out every time I use it and alas just before the 2024 replace I renewed my subscription for five years. They received’t refund me or let me cancel my subscription even though it is their fault that application is useless.
Do no longer pay for this application simply use free version it does not really worth a penny, and they'll not help you with any trouble you've got. It does nit store matters efficiently, and will now not display you or fill the forms successfully on most sites. Absolutely disgusting app and organisation.
Lack of communication
I bought a license Thursday after which attempted to open an account. It is not allowing me to open an account. I attempted no much less than 20 times to open an account. I sent notes to RoboForms the day past and no reply. I despatched two greater notes these days with info explaining what occurs when I try to open an account. I have a License, RoboForm Family Plan with ID. I see the effective opinions and that is the most effective purpose I even have not contacted my bank and stopped price. The loss of communique is a show-stopper for me.
A significant issue
Roboform's only concern is the things that are beneficial to them. It was only a once-off purchase. Now it is renewed annually. It requires you to enter the master password once every couple of weeks so that they do not have to worry about resetting passwords that have been forgotten. Numerous ongoing "updates" are a significant issue, but you can't just enable the taskbar by accessing the extension settings. This is a joke.
It would accomplish
Roboforn has done everything I had hoped it would accomplish. The password issues are over. There is one more password that you need to .remember, and that's better than recalling hundreds of odd phrase combinations!!
Highly suggest anyone
As a former software developer, I was immediately impressed by RoboForm's ease of use and efficiency of RoboForm. The company has taken the "extra mile" in anticipating users' needs and incorporating the features they need into their software. I've recommended it to others and would highly suggest anyone try it.
The program is working without issue on my computer.
The program is working without issue on my computer. However, I am having problems using the program on Android. It doesn't function, or I have to switch screens to access my password from RoBoForms.
Fantastic service and an excellent product to utilize
I was having issues with renewing my permit (purchased for an additional five years), and I thought I'd struggle since there was no contact number (they have the "online support system" for contact). I used this to describe my issue, thinking that I'd have to wait for days or hours to get a response. However, this wasn't the case. I received a response within five minutes, informing me to verify my account and license, and it was all good—fantastic service and an excellent product to utilize.
Music started playing any time I opened this webpage, so annoying!
I’m not that much of a internet reader to be honest but your blogs really nice, keep it up! I'll go ahead and bookmark your website to come back later. Cheers
Support is not needed at all
Support is not needed; however, when required, the solutions are swift, precise, accurate, and easy to comprehend as passwords become more complicated. Self-generated passwords are great.
It is always beneficial
I would like to see more categories since I have a few essential websites with just a password. Most of these are shopping websites—more essential websites with more complicated passwords. Having a secure store to store regular users' websites is always beneficial.
Excellent customer service
Excellent customer service and assistance. Best password manager around. Fantastic job filling out forms, keeping passwords up-to-date, and locating your compromised passwords simply and quickly for users.
Secure Password Management - numerous excellent features
Secure, sophisticated password management. It is essential to remain safe.
I have been using RoboForm for more than 15 years. With the features and price, it can't be beaten.
No other password manager allows you to do what the RoboForm app, mobile application, and browser extension can perform.
It took some time to convince me to use that the model is cloud-based (I used to use an offline version).
However, after many years of using it, the price is not that much compared to the offered functionality.
There is a free version that you can use to test yourself and see if it works for you.
That's the most effective way for you to test the results.