(3.0)
Q&A
Is US Mobile legit?
US Mobile has 52 reviews on 99consumer.com, with an average rating of 3.0 out of 5. This indicates that most consumers are dissatisfied with their business interactions and dealing. Therefore, caution is advised when considering purchases or engagements with the business.
How to reach US Mobile customer care?
You can contact US Mobile customer care via email at [email protected] or by calling them at 878 205 0088
Where is US Mobile located?
US Mobile is located at address 11 E 44th St, New York, NY 10017, United States.
Cannot even answer simple questions
Customer service and support are ineffective and cannot even answer simple questions. They're basically a real-world version of those "We're sorry" companies from South Park. They lost my number in the process of porting.
The excellent service
I've been an US Mobile customer for months and just made a mistake on my plan and required assistance to correct it.
Shah Nihal was fantastic in responding to my inquiries and resolving my issues, and making me feel like I was a valued customer.
They solved my problems within a quarter of the time I had expected and gave me the best customer service I've had from a telecom provider.
Due to my excellent experience with their customer service in the past, my expectations are very high, and they've been met every time.
If you're one of those, who hate dealing with your phone company, I would strongly recommend US Mobile as I genuinely am a fan of their customer service and love the excellent service they always provide.