Rating (2.7)
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Is Wob legit?

Wob has 11 reviews on 99consumer.com, with an average rating of 2.7 out of 5. This indicates that most consumers are dissatisfied with their business interactions and dealing. Therefore, caution is advised when considering purchases or engagements with the business.

How to reach Wob customer care?

You can contact Wob customer care via email at [email protected] or by calling them at 190 370 8111

Where is Wob located?

Wob is located at address Goring-by-Sea, Worthing, United Kingdom.

11 Reviews on Wob

  1. Jane Arnott
    1 rating

    Damaged Books in Recent Purchase

    Dec 20, 2023

    After having just picked the books, I observed it is The Thirty Nothing one is very seriously damaged. It looks like it's gotten wet and has ink stains. It's extremely disappointing.I am glad to see that the books were well-loved however, there's a distinct difference between a book that is loved and one that is ready to go into the garbage.

  2. Sadie Wareham
    1 rating

    It was a waste of cash

    May 27, 2023

    It was received quickly. However, the book was soiled, damaged, and dried food stuck onto the cover. I will never purchase from them again since I was told it was in excellent condition when I bought it. It was a waste of cash. I sent a complaint email.....no response.

  3. Jennifer Palladino
    1 rating

    I was unsure

    May 25, 2023

    The items I purchased, as far in condition, are in excellent condition. The time it took for me to get the goods. It was ordered on May 5th and wasn't received until the 19th. It's the first time I've had something take this long to arrive the way I received the order. I didn't get a tracking number or any other information. I was unsure if I would ever get the number.

  4. Laury Long
    1 rating

    Get a refund but without success

    May 24, 2023

    The 5th day of notifying you of one parcel that was sent to an address I did not know. The second one has not arrived. I've tried to get a refund but without success. I want to be reimbursed since I'm annoyed with how you treat me.

  5. Georgia Monahan
    3 rating

    They were all good books

    Apr 12, 2023

    They were all good books; however, "Like New" didn't warrant the description. The pencil eraser was an excellent addition to the dust jacket. However, the corners appeared a little bummed, and I'd have looked for another option in a bookstore. "Very Good" would have sufficed. I would have been disappointed had it not come in the highly enticing 4-for-the-price of 3 deal (where it was the most costly).

  6. Vittorio Grossi
    5 rating

    The price was great

    Jan 18, 2023

    The book I purchased was securely packed, and given that it was ordered over the New Year's and Christmas Year break, it was delivered fast. It was described by the seller by the company as "good" but was practically new. The price was great; in comparison, the same book on a website selsellingthing from pins to anchors was selling for PS24.99. I am a massive fan of WOB and tent with my purchases.

  7. Patty Maher
    4 rating

    I was a bit disappointed

    Jul 26, 2022

    I was a bit disappointed to find the plastic bag was broken, which meant that the dust covers of the books were exposed.

    It's hard to tell if the damage had already occurred since the two books weren't new and the packaging is simply the plastic of a post bag, then it's to be expected, and the possibility of damage exists.

    It was a good thing it wasn't raining, and I couldn't snap a picture, so I'm unable to prove it, which I find beneficial. I typically enjoy the excellent service and speedy delivery.

  8. Thomas Peters
    3 rating

    I purchased two books simultaneously

    Jul 16, 2022

    I purchased two books simultaneously, one from Wob, and while the other was from a different online retailer, the latter was 40% cheaper than the other seller. They were the same book that one was purchased for a different person.

    I'm a massive fan of wob, but I believe that the exact item could be listed under a different name in this case, which is somewhat misleading. The book suddenly stopped being available from the lower-cost seller. It's a bit of a hassle not to be in the same book, which is rare. However, the more expensive one was readily accessible.

    Because of the cheap packaging, the item came with damage from an impact. I am aware of the motives and the costs associated with the packaging, but the book priced over PS20 ought to be packaged better than one priced at PS3.

  9. Myron Reynolds
    5 rating

    The selection and accessibility of books is excellent

    Jul 9, 2022

    The selection and accessibility of books are excellent. The book is a good read used for a lifetime but could be easily given to others (maybe I'd suggest that people think about not using highlighters within the books! ). It's an excellent way to recycle reading.

  10. Patricia Hernandez
    1 rating

    A book cover that has been cut

    Jun 28, 2022

    After a long time for my book, I finally received it and it was severely slashed across the jacket and the front cover with a sharp blade. I will never purchase from WOB in the future.

  11. Barry Smith
    5 rating

    Great job

    May 31, 2022

    We have ordered books from WOB for quite some time now. Both my partner and I are delighted with each purchase.

    The books are always in better condition than expected, and the delivery is always on time.

    The books arrive on time, and we are always informed via text. So cheers, WOB. Great job.

    We will be back soon for more!

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About Wob

We are not like other online book shops. We don't believe books should be read only once or that they should have one owner. Literature should be durable and continually recycled. Every year, millions of books are donated to us.

190 370 8111
Goring-by-Sea, Worthing, United Kingdom