39 Reviews
39 Reviews
Rating (2.6)
1 Star
2 Star
3 Star
4 Star
5 Star

39 Reviews on VaporFi

  1. Norma Lopez
    1 rating
    Jun 6, 2023

    Customer support is not helpful

    After four weeks of order, I called Vaporfi for information on my delivery status. They said I must wait eight weeks before they could do anything. They did not know how long it would take to get my package and told me they would contact the shipping company. Why do I have to wait for eight weeks? After eight weeks, they said we would not ship the item to you. This isn't a method to run a business. Customer support is not helpful in any way at all. This isn't the first time I've had a negative experience. I am looking for alternatives. I have been a loyal customer for years, Not over a long period.

  2. Marina Mitchell
    1 rating
    May 8, 2023

    No assistance

    I haven't received my purchase. It states that it was sent, but it wasn't accepted. I attempted to contact them and only received electronic replies and no assistance. The money took me.

  3. Kenneth Mitchell
    4 rating
    May 7, 2023

    A little confusing

    It's a little confusing. My purchase comprises 40 packs of Mig cartridges. Two panels were that they were out of stock. One was not. I checked the panel, and my order was accepted,

  4. John Mullen
    1 rating
    May 6, 2023

    Unhelpful and unresponsive

    "My experience with VaporFi's online vape store has been extremely disappointing. I have encountered several issues with their customer service, and I believe they have not been transparent in their dealings. When I placed my order, I was not informed that there would be a delay in delivery, which was very inconvenient for me. Moreover, their customer service has been unhelpful and unresponsive. I tried to reach out to them to address my concerns, but I received no proper response, only bots answering my questions. It has been three weeks since I placed my order for vapes and pods, and I still have not received them. Overall, I strongly advise against buying from VaporFi, as my experience has led me to believe they are untrustworthy."

  5. Ashley kieffer
    1 rating
    Apr 15, 2023

    Never shipped and appeared

    I ordered over $150 worth of goods on the 6th of March. According to their website, we are now waiting on my interests for three weeks instead of the 3-8 days. I'm told to wait an additional 30 days for the shipping process and then ask for a reimbursement. Why? Return my money. I'm a thief! What was it that was never shipped and appeared from thin air?

  6. Casie Barlow
    5 rating
    Mar 24, 2023

    Always a good experience on vaporFi

    It's always a great experience with VaporFi. I love the website and its quick shipping. They're the least expensive in terms of shipping and taxes, and they'll get it to you faster. I'll continue to use this website for the duration they're operating. It would help if you tried it.

  7. Stone Joa
    2 rating
    Mar 23, 2023

    Extremely disappointing and inconvenient.

    I've had to send my purchases to relatives in another state and take them back during my time in the country for business. I could send it to relatives in Colorado for one order. The order has since been canceled, so I'mpping it outside the state and traveling to the store. Very disappointing and inconvenient.

  8. Jake Militano
    4 rating
    Mar 22, 2023

    I was a bit confused with your check out program.

    I was somewhat confused by your checkout program. It did not go to #2, and I ended up at #3. The program wouldn't let me complete my order. Then, I could not return to create an entry to make Shipping. I had to start over with my order, and I received everything correctly. I ordered this for my daughter-in-law, who lives in AZ and resides in WA. I am a fan of your products and pray that this is the product she requires to stop smoking cigarettes. Thanks for the product choices.

  9. Robert Pascarelli
    1 rating
    Mar 21, 2023

    The liquor stores ship with no issues

    It is not recommended to use online services when you receive satisfied orders. It states that you have ten days to receive the order. We've had 16 days and must wait 30 days to order a reorder or refund. We aren't convinced that we are to blame for the issues shipping vape products. The liquor stores deliver without any problems. After that, import charges. aAndsignature fees and even must free shipping for spends over. I must visit a store to buy more since my order has not arrived in a tiny combo. Last time I placed an order on this site.

  10. Chad Houston
    5 rating
    Mar 20, 2023

    I really like your store and since I have found out about your store

    I love that you've got many sad boys juices..but each time I make an order, it takes about three weeks for my order to I'm not very happy with the length of delay in receiving my order, but everything else is excellent, and I love your store. Since I discovered the store, I've never been anywhere else. Thank you for a beautiful store, but the delivery could be improved.

  11. Kristine DeMara
    2 rating
    Mar 19, 2023

    Very poor customer service practice from management

    I was informed on the phone that I would receive the 20% discount which was advertised, but I didn't receive the discount I requested on my last purchase. The person on the line informed me that an administrator about wou contact medal, but I did not hear from them. It was more than the last month. Poor customer service practices by management!! A long-time customer isn't essential to leadership.

  12. Robert Sword
    4 rating
    Mar 18, 2023

    Product I ordered came in great shape,

    The item I purchased arrived in perfect condition. The only reason I didn't rate it five stars is that I didn't get any notices of when the product was delivered or arriving after I looked up the tracking number; it was inactive, which was unfortunate because I was working when the item was returned and was extremely lucky that someone was at home to sign the package.

  13. Gina Cutrer
    1 rating
    Mar 16, 2023

    I'm sure you don't want to since free money

    I love your products, but I only gave one star because your site still charges 6 dollars to sign a signature of an adult even though no one requires me to sign, and your website now states FREE for it! For this, it still costs me 6 dollars... Make your website better; I'm sure you don't because it's free, but...

  14. Mike Yang
    3 rating
    Mar 15, 2023

    It will arrive is difficult to work out logistically

    The requirement for a signature to be required to sign for the shipment is a problem and makes me less at ease buying products on the internet. Having an adult at home to sign a check when I have no idea when it will be delivered is a challenge logistically

  15. Rita Peak
    5 rating
    Mar 13, 2023

    Easy to navigate

    The site is easy to navigate and has all my vape requirements in one location, which is more affordable than my typical local shop. I'll return and have shared the savings with friends too!

  16. Tony Patrick
    2 rating
    Mar 12, 2023

    Don't like the fact

    I don't like that we cannot buy more than one flavor. Also, I'm not seeing the purchase of 3 flavors and get one free. If I call in, I will be able to get the discount. I'm a senior living on a fixed income. This discount can be very beneficial. I'd like to see it back on your website.

  17. Russell Edwards
    4 rating
    Mar 11, 2023

    Its a lie that it's required.

    I hope the batteries last for longer than just a few weeks. Also, I would like them not to require a signature for shipping, as I know for sure that they don't have to. I purchase from different Vape stores on the internet, and none of them require a signature. NONE. Therefore, it's flimsy to claim that it's necessary.

  18. Joyce Blue
    1 rating
    Mar 9, 2023

    No updates on boxcheck ever

    I want to try VaporFi. I am happy with the range and the discounts, but each time I place an order, it takes a month to get it. My current ranking isn't just incorrect, it's been over a month, and I still haven't received my items. It's just that I can't get my orders correct or receive the items at all. Boxcheck has toer beitd..

  19. John Dunn
    3 rating
    Mar 7, 2023

    It has been escalated for investigation.

    We hope the PKG ordered today is shipped! I didn't receive delivery of the last order, which was placed on 12-21. The tracking shows that it was delivered. However, it was never delivered. However it. Was R. Bolen signed for the delivery? You must see that signature on delivery to verify. The package was never delivered, so how does the recipient sign it? The issue has been escalated for examination.

  20. Pam Blackman
    2 rating
    Mar 5, 2023

    I seriously suspected the legitimacy of this company.

    This is an update to my earlier 1-star review, in which I was skeptical about this firm's credibility and legitimacy. What I am not happy about is the lack of transparency and verification. My items arrived today in the same condition as they were ordered. I couldn't verify my order as I couldn't utilize a tool to verify the shipping address or track the delivery; a natural person informed me that I would never know this information well when you tell customers that it will take three to eight days, and then they continue to get stuck which is plausible to believe that this is a scam. I also did not receive any information on the shipping status, and I did not even receive the initial delivery. I am fortunate that I saw an item of paper flying over my front door. Folks, if you make sure that your communication and shipping are in order, I'll be your most loyal customer; however, until the situation is changed, it will be hazy.

  21. Charles fazzone
    4 rating
    Mar 3, 2023

    Consistent good service from Vaporfi

    A great sale today and consistently excellent customer service by Vaporfi. LD like to see more traditional tobacco and menthol vape options, but overall an excellent site! The mobile phone's website can be somewhat unstable, but is it still worthwhile?

  22. Brandi Karr
    1 rating
    Mar 2, 2023

    Simply ordering coils should not require

    I decided to sign up for the first WELCOME15 offer, but nothing in the offer says I must spend more than an amount to receive the discount, which is ridiculous. Furthermore, ordering a coil does not require a signature of an adult, as there is no nicotine in the replacement coil. Consequently, I was charged $6.99 to cover the shipping cost and had to be present to sign for the purchase of a ring!

  23. Antal Molnar
    5 rating
    Mar 1, 2023

    I'm so thankful for Vaporfi

    I'm grateful for Vaporfi! They weren't able to deliver to my home, which is why I stopped purchasing from them. Somehow, all of a sudden, they can pay again to me. It's great that their juice does not cause my lungs to hurt! This is crucial since I suffer from lung disease due to smoking regular cigarettes!

  24. Zachary Lindsay
    2 rating
    Feb 27, 2023

    Shipping costs are exhorbitant.

    Do not apply discount coupons! Shipping costs are outrageous. The merchandise cost should not be as high as the shipping cost, which includes "sign for" prices!

  25. Kevin Fuentes
    3 rating
    Feb 26, 2023

    I've been very satisfied

    I loved the zero-nicotine red zeppelin cartridges and am very disappointed that you stopped selling the cartridges. I'll try the zero nicotine menthol cartridges that are pre-filled this time. If I'm not satisfied, I'll need to search for an e-cigarette with no nicotine in an aroma similar to red Zepplin. I'd hate to restart my journey since I've always been delighted with MIG VAPOR. The fact that they don't offer nicotine-free cartridges is an issue, however.

  26. Michelle Kelley
    4 rating
    Feb 25, 2023

    I will buy from them again.

    I placed only a four, not because of the product, but because they are amazing, but the shipping and getting the parcel was the issue. In addition, I am sure it wasn't the fault of vapor, as they must work with third-party shipping. I strongly recommend their products, and they are ten times less expensive than a vape shop. I can assure you that I spent $200 on the products, and they beat the competition by a considerable margin. You get better value for money, and the products are current, unlike the majority of similar shops, and not all. The staff was accommodating when they realized I did not receive my package in the one month that it was due to be escalated to the management. The person I spoke with wasn't exactly friendly to me, but the staff else was accommodating! I will purchase at least one more from this company. I had written an earlier review on this site before this one, but I had to delete it as I was not satisfied.

  27. Jessica May
    1 rating
    Feb 22, 2023

    I'm eligible for refunds.

    I ordered two items, but they didn't show up. Then, after more than two weeks, I demanded a refund. They told me that after 14 days is the time I'm eligible to receive refunds. However, after trying to resolve the issue for a couple of days, and not receiving any updates, they've informed me they've changed their "14-day refund policy to 30 days."

  28. Karen Covington
    3 rating
    Feb 21, 2023

    The product is superior to the delivery system.

    The product is better than the delivery system. Local companies do not respect requests for email notifications (or SMS, for that matter), and employees show up on the premises unexpectedly. In the case of the last delivery, he somehow was returning home and was able to catch the employee. However, he claims he does text or email but relies on luck. Also that 5-8 days aren't a good idea. The company may receive the package within the timeframe; however, they will take their own sweet time deciding the delivery date. It could take weeks.

  29. Tonya Atkison
    5 rating
    Feb 20, 2023

    They are a great resource and I'll continue to make use of these

    I've been using this site for more than ten years, and even though the current charges for shipping and the requirements are ridiculous (i believe it's not the fault of the company), I will continue to utilize them because I work from home and can be there to receive the package! Although the shipping charges are a joke, I did have specific points from my previous purchases that I used to pay for those costs. I could purchase a brand-new kit for a fraction of what I would have bought at the local vape shop (i phoned before ordering to inquire about pricing).

  30. Mario Carrillo
    2 rating
    Feb 18, 2023

    I tried to get in touch with an individual

    I want an explanation of why there is a $5.99 adult signature fee if the product is delivered to an individual vendor in the area for pickup. I tried to contact an individual, but the support feature was shut down. Additionally, there's Vaporfi's distributor in Philadelphia. How can my items be shipped to Philadelphia?

  31. Nicole Traverso
    4 rating
    Feb 16, 2023

    It is user-friendly, and simple to use.

    It is user-friendly and easy to use. I currently have a sensitive keyboard, so the option to display and verify the creation of passwords could have been helpful, but not at the expense of security. One star less as I'd prefer to submit this form once my package is delivered.

  32. Sean Ganning
    1 rating
    Feb 15, 2023

    As a frequent user I'm not happy with the service.

    They promise a 3-8 days delivery time of 3-8 days. It's been ten days since I called. The customer service was rude and rude. A bit of accountability from the company would be significant. They place the blame on the other parties and do not make any effort to examine the problem. As a frequent customer, I'm disappointed.

  33. Katie Bradshaw
    3 rating
    Feb 14, 2023

    It won't be the same as it was in the past.

    I've always had problems getting my packages to my area, but they were not delivered for a few days until I called Vaporfi and explained my story. I'm hoping that this time it won't be like that.

  34. Jeanne Kelford
    4 rating
    Jan 24, 2023

    Thanks to vapor! I'll be back with you once more.

    I stopped at my local Grove City location on Stringtown road and bought vape juice. I ordered them to mix cheesecake, cookies, and milk, and it was awful! It tastes like vegetable oil! I'm not going to be back. therefore, I'm rewriting my review. I called vapor to discuss my issue, and they were able to help my issue 100! It was mainly my fault as I'd not tried customizing blends. Thanks to vapor! I'll be back with you once more.

  35. Rebecca Mizsei
    1 rating
    Dec 22, 2022

    Do not order from this business.

    I ordered an e-cigarette from Vaporfi; since I am in New Zealand, I ordered the Tobacco and Menthol flavored cartridges that accompany it. I wouldn't recommend this business or product to anyone else; the product was delivered two months later than they claimed, and they were so ineffective regarding the process of shipping that I was worried it wouldn't arrive since I was unsure of what it was and when it was expected to arrive. I received it just today and was disappointed with the flavor. They were horrible. The menthol flavor smelled like plastic, while the tobacco flavor was unappealing. Do not order from this business.

  36. Neian Danugo
    1 rating
    Dec 17, 2022

    Buyer BEWARE!

    Buyer BEWARE! I purchased my one purchase from this company, and it was a complete nightmare. The first time I received an aanCanadader, stapled to the other part of my purchase, I had to pay for shipping. If you dial the number they have provided, you'll only get a voice message, and they'll call you back, but they will never return your call, no, however numerous messages they leave. I wrote to comet service regarding another person's purchase, and they,y said that the order was replaced and I could keep it, but then I was contacted again and asked to send the item back, which I did. I received my package consisting of two identical pens and four batteries. The pen I did open leaked so badly that I could not open the other one. You must return it to the company within a month, but you'll need an RMA code to send it back. I waited three weeks before I received this number, after ten emails and a phone call one day. I returned the product at my expense, and nI never heard from them again! The transaction took place in January. Anand's now May. I haven't heard from them, and I'm now out $100.00. I've emailed them and left messages on their phones for months, but they never respond and have taken my cash! I've never conducted transactions with such a fraudulent company, and you shouldn't. They're very accommodating to you via email after you purchase, bu if you attempt to return something, you'll never hear from them again. My advice is NEVER to use them; you save a lot of time and cash.

  37. Claudia Hernandez
    1 rating
    Dec 10, 2022

    The untrustworthy company won't be able to keep my business.

    I purchased a SMOK Nord 2 along with two sets of replacement coils. I paid an additional $20 to get it shipped two days later. I received the waves, but they were not on the device five days later. I contacted Support to ask for a refund of the express shipping I did not receive. Direct Vapor refunded my $20 and offered to expedite the delivery of the device in orto up for the delay. The device is delivered five days later. They deceived me. The untrustworthy company won't be able to keep my business.

  38. Paul Alessi
    1 rating
    Sep 22, 2022

    The product was purchased almost one month back

    The product was purchased almost one month back. Tracking information was updated within a few days, and it stated it was delivered. After a few days, tracking information was updated to say that delivery of the parcel. It was NOT. They're not able to prove the delivery on time. The initial response was 3-5 days for management to investigate. After that, I requested an update but didn't receive any response. They told me to wait and that it would take up to 14 days to get a response. Unacceptable. They tried to offer me an explanation of the new rules creating destruction... Yada Yada... The regulations came into effect a little more than a year time ago. Make sure you have everything in place, VaporFi. Other companies offer.

  39. James Williams
    2 rating
    May 24, 2022

    Not good customer experience

    This company has been a great deal of help to me until recently. Although I am aware that vaping products are not delivered quickly, I do not find it acceptable for them not to take my money and wait for my product.

    My first order was received within one week. It has been 14 days since I placed it. Since May 3rd, there have been no updates on the tracking site. I was told to wait 21 days for any assistance. If I get it, this will be my last order. Not good customer experience. Buyer beware.

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About VaporFi

VaporFi is the top online vape shop, offering the lowest prices and free shipping on mods, juices, and accessories. You can shop online or locate a VaporFi vape shop near you.

Location14300 Commerce Way, Hialeah, FL 33016, United States
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