2 Reviews

2 Reviews on

  1. Laura Moravick
    September 22nd, 2022

    There was no notification that the items were shipped

    There was no notification that the items were shipped, but everything was delivered within the timeframe I was informed of. I would like to have known it was born, but that’s not an issue. A bottle broke and leaked throughout the rest of the bottles. Nothing significant, but I had to get it cleaned up and didn’t have to lose much juice.

  2. Rebecca Clash
    June 2nd, 2022

    Support was accommodating for my error

    My order hasn’t arrived yet. However, I realized that I had placed an order for the wrong pods just a few hours after I made my order.

    So I contacted support and asked whether it was possible to exchange the incorrect pods that I ordered with the same amount for the suitable pods that I required or refund or cancel my order to get credits to the store (since I had planned to purchase the correct pods anyway) And Taylor returned my call within a matter of 12 hours and informed me that my purchase was canceled. My debit card will be reimbursed within a couple of days.

    It was a blessing that I had enough cash to purchase the correct pods, so I’ll likely write a review once they arrive.

    It is a pain waiting for your credit card to be returned. However, being in an environment where we are often required to erase swipes from our cards, I am aware that this sort of thing is not under our control as a retailer and usually has more to do with your bank than the person who refunds you.

    In addition, I would like to note that I had to cancel or change my order due to an error I made, so I am grateful for the customer service team’s willingness to work with my request.

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