(3.1)
Q&A
Is USAEuroSkateshop legit?
USAEuroSkateshop has 30 reviews on 99consumer.com, with an average rating of 3.1 out of 5. This indicates that most consumers are satisfied with their business interactions and dealing. Therefore, feel free considering purchases or engagements with the business.
How to reach USAEuroSkateshop customer care?
You can contact USAEuroSkateshop customer care via email at [email protected] or by calling them at 1443809880
Where is USAEuroSkateshop located?
USAEuroSkateshop is located at address Uplandsgade 70, 2300 Kobenhavn, Denmark.
No gifts for xmas
It is not yet approved 26/12/2023. I bought a dry robe on 10th December 2023 to give as Christmas gifts, the shipping time was 6-8 weeks. It hasn't arrived yet! My email has not been answered. asking for an update and the website tracking still shows as the order is completed! Poor customer service. I won't use this company in the future. Hope that the products I paid for show up!
Slow delivery and one parcel missed
I placed an order for two items on December 10th. The first item was delivered on the 22nd December. The second was not delivered! These are both Christmas presents for my grandson. He'll be extremely unhappy. I'm also very dissatisfied by the length of time it took; and the fact that the one thing isn't yet delivered without any explanation for what's wrong; and the emails didn't keep me updated about progress. The process by using the GLS and Parcel Force web site was complicated. Overall, a bad experience. The way you handle the orders is in need of a complete overhaul. What is the date I will be able to get my second package? I sent an email to Frederico on Friday and received an unreply.
No one has answered
The product arrived damaged in the package. It was not what it described and was deficient in several ways. I've sent several emails but haven't found a contact number. No one has answered. I want to make a return with a full reimbursement.
The worst experience
The worst experience I've had in any e-commerce. I placed an order, and since that day, they have stopped my payment through paypal, and after one week, they are still unable to ship or respond to emails. They did not answer any phone calls (that took me four euros to wait to hear from them). Further, I discovered that they require 9 euros to return any order. This is, to me, one of the most shady e-commerce sites. Avoid these
A fantastic combination
So I bought a sup 11ft windsurf board delivered to the UK quickly and with excellent tracking. Product quality is excellent and much better than I anticipated; I was looking for a paddle board, something I've used over the years. It comes with everything you'll need as a windsurfer which I've never attempted before! Excellent stability; we have been enjoying it for the past week, and I am enjoying windsurfing. I have bought some old sails and other equipment. And now I have a fantastic combination, I can't record; Ind it enough. I will purchase one for my son!
Poor customer service
Customers should be wary of this firm. Check out the feedback before buying! The items were damaged when they arrived. The return policy is a joke. Poor customer service! Very unprofessional. It's a shocker that a business could operate this way.
This isn't very pleasant.
I bought these skates for my daughter. They were delivered quickly, were nice looking, and they fit perfectly. The chart of sizes was highly beneficial. The only problem is that she was wearing these only for a short time, and now the color has started to come off on both toes and the heels. This isn't very pleasant. The girl has been wearing these shoes and skating all day long. They are her favorite pair of shoes. Her boots are back because she is so passionate about skating. These are rainbow-colored. It's unclear why the hue appears to be something I didn't expect to find at a shop selling skates.
Customer service was not available
Following a purchase, the email I received was pretty threatening and had poor customer service. The email states that immediately after the payment has been made, this purchase can't be altered, changed, or canceled. I'll get this product offered with the item; I can read can return it by links to the site or return the ink—poor service. Customer service was not available in the timeframes that were advertised for service. Customer service finally broke English after I was pleasantly through to someone who spoke via telephone. It's a very low-quality product also.
Overall, a great product and a great company to work with.
I purchased this product for my wife, who was thrilled with it. The only downside was the shipping, which was a bit slow. I was also worried about the return policy, but the company could work with me and make it easy to return if necessary. Overall, a great product and a great company to work with.
Fantastic experience!
Fantastic experience! I had never heard of this company before and found them on accident when looking for the lowest prices for the product I was looking to purchase. Initially, I was skeptical as I'd never had any experience with them, but their prices were low compared to other stores, so I decided to give them a trial, and they did not let me down. They now have an extremely loyal customer who was delighted with the authentic quality name-brand products for a reasonable price. It was also delivered quickly, even though the shipment came directly from Denmark and shipped to the US. I would highly recommend them!
A damaged skateboard was received
A damaged skateboard was received, and I called customer support to get three addresses for email. One of them eventually worked, but I needed to wait seven days to receive a reply. The agreement also states that if the item is damaged or the packaging damaged, I am responsible for notifying the company that delivered it, which isn't what Parcelforce has been telling me. Not happy to be dealing with a damaged item and am unable to seek assistance.
It took a long time until the service was delivered
It took a long time until the service was delivered. I am glad it came from overseas. However, I would like to see updates more frequently and to be able to build the profile and not wait to be contacted.
The shipping was not as expected
My wife's brand new Story Space Inline Skates appear like great skates, equivalent to the $200-$100 skates from other brands. The colorway is breathtaking. She enjoys these skates (more than even Powerslide Fusion Krypton 100 skates, which appear too small for her to wear.) The skates cost priced at $89. The only change I can suggest is UFS frames, not the plethora of proprietary issues these skates come with. If they were ever to offer the skates at the total price of $215, I'd suggest this one change, and it would still be an excellent deal. The shipping was not as expected, but the company's response was outstanding, and we got no ice skates due to the inconvenience.
Very nice product
Very nice product. My wife was thrilled! The shipping was a bit slow, and I was worried that if the item weren't a good fit, I'd have to pay an enormous return fee; however, they were able to work.
Customer service takes time to reply
I didn't realize that the item was being shipped in from Denmark. I thought that the company was located in the UK. The delivery took way more time than it ought to have. It has been delivered damaged. Your solution is that it is working fine, so that's good .. even though visually, it's not complete. Customer service takes time to reply.
I wouldn't purchase from them again
The product seems of decent quality at the price it is sold for. The average price is far too expensive. Customer service is almost inexistent. I called, emailed, and immediately messaged, but no response. They replied to my message two weeks later with a Europe address (I'm located in the US). I wouldn't purchase from them again.
A well-designed quality product
A well-designed quality product. The sheet of assembly could have been more extensive and more transparent. Making sure you had the right parts was not as simple as it could be.
Overall, the ordering process was seamless
Overall, the ordering process was seamless. However, shipping was a bit slower than the time stated. It took me eight business days from when I made my purchase until the item was delivered, while the indicated time was 3-6 days.
My order was dispatched quickly
The order was delivered promptly and arrived in perfect order. But this does not reflect the firm. Recommend ordering early for Christmas since it took about two weeks after it cleared customs.
It was everything I imagined it to be
Because of a glitch in my computer, I was able to discover that I had placed two identical orders. It wasn't easy to reach customer support and their operating hours reflect how the business isn't located within the UK. But when I did connect, the experience was great, and all e-mails were replied to in less than 24 hours. I received a refund for my second purchase, which was a mistake. After the Annex dry coat arrived, it was everything I imagined it to be.
The product is excellent
The product is excellent, but it arrived a little tardy for his birthday! It arrived on the 20th of September, ordered on the 11th of September. His birthday was on the 15th! The only issue was that the black plastic, which clicks the handlebars inwards, broke and flew away - I located the screw and could get it locked, although the lock is wonky. Milo is pleased with it, and it's beautiful aside from that! The handlebar holder made of plastic at the base of the stem is damaged.
This item's skates are in line and have been great so far
This item's skates are in line and have been great so far. I'm not sure how they'll stand up to time, but they've been great so far. The product arrived in Denmark and Connecticut, USA, in 6 days, as stated in the contract.
I recommended the company
However, I haven't received my purchase. I contacted customer service at euroskateshop, who was, in all honesty, not very helpful. We tried to get in touch with Evri..couldn't be able to get through this automated machine. There is currently no delivery service and no products. I recommended the company. I won't be using the same thing.
The customer service department is not there in this company
The return process and the payment were a complete disaster. The first return was a simple one; they wanted to make a payment for a small portion of the price, and the second return took four emails to receive my money returned. The customer service department is not there in this company.
Great Service
Excellent Service and balance bikes I bought for my grandson have been an instant hit. He is thrilled with it. It is of excellent quality and value. I will use your services again and will recommend you to friends. Thank you
I am very pleased
My husband and I bought an inline pair of skates. We are thrilled with them. The delivery was pretty quick, even with an issue with the delivery. I am happy.
I haven't received my parcel
I haven't received my parcel. I've tried to contact the company for assistance but haven't heard anything, and they've instructed me to call the parcel force on my own and inquire about where it is. I don't have an address for the parcel force.
Excellent customer service
Excellent customer service, which resolved my problems immediately. I highly recommend EuroSkateshop to anyone who is looking to buy.
They were fantastic
When I bought the electronic scooter, I encountered issues with the connection between the store, my bank application, and my email. I was extremely concerned that I was being scammed. After a couple of weeks, I was able to contact an individual from Euro skate.
The computer of GLS seemed to think the two cities, Genk or Gent, were in the exact location. They were fantastic and had five ratings... I've had an electrical issue on the scooter handled swiftly and effectively. I'm waiting for it to arrive.
This was also a bit frustrating, but after a couple of days, the issue was resolved... What if I purchase a new scooter on the internet? There are way numerous computer glitches and most importantly, I would like to to fix my scooter in the vicinity ... But the people I spoke with were fantastic knowledgeable and friendly... could not be better.
First experience and many problems
I purchased a scooter online for the first time. The box arrived damaged when I opened it to give it to my daughter. The handlebar moved up and down when she tried to drive it. 1) You can't open or close the box. I asked two men for help, and they advised me to return it.
I checked that the button was in the right place and heard a click. The scooter arrived in perfect condition, but it had been built with defects. I tried to contact the store via mail, but they did not respond.