7 Reviews on USA Tours
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About USA Tours
Our specialty is our personal experience with North America, which makes us stand out.
 4530872872 |
 [email protected] |
 https://usatours.dk |
 Tondergade 14, 1752 Copenhagen, Kobenhavn V, Denmark |
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An excellent trip
I have had an incredible encounter with them. They provide an excellent trip that is genuinely exceptional.
I highly recommend USA Tours
I recently had the pleasure of taking a tour of New York, New England, and Canada with USA Tours, and I couldn't be happier with my experience. From start to finish, the tour was exceptionally well-organized and provided a comprehensive introduction to the sights and culture of the region. The guides were knowledgeable and friendly and always went the extra mile to ensure that our group was comfortable and well-informed. I highly recommend USA Tours to anyone looking for a top-notch tour experience.
In the course of planning, responses to emails were not time
In planning, responses to emails were not time, but in the end, we needed to develop different suggestions for our own. We could make reservations and find tickets for numerous excursions and other events online. Our tour guide was great however could have been more persuasive. The car's GPS required an explanation of how " lazy dog " performed. The GPS didn't get to us until the morning before departure. This was a disaster! The train was equipped with particular dimensions for bags to be carried on the journey. We didn't know much about it. We were a bit nervous about the train journey to Washington. The hotel was otherwise good, and we were on the car we booked through Usatours.
Sanna of USA Tours has been magical in helping us
Sanna of USA Tours has been magical in helping us come up with numerous trip suggestions. She has also been exceptionally accommodating to our needs and attentive throughout the process. I would strongly recommend the company.
The hotels they chose had great places and were of a high standard. And I felt that they were thinking about the value of their price when they came up with ideas for travel or content—good knowledge of the USA.
USA tours disclaims liability
Overall, the experience with USA Tours has been pleasant enough; however, we are a bit disoriented about how they are dealing with our hotel issue, which is not in any way satisfying. The hotel they reserved for us was unsafe and filthy. People walked from the streets and smoke ish on hallways. They also were shouting and arguing. The radiator in our room could not be shut off, and the door handle into the hall was loos (not easy to open). We did not have a bathroom we had not been informed of (this was a demand we had to meet). In the bathroom, there was black hair and clotted blood, and very filthy. So, the hotel appeared more like a hostel. The only thing that USA tours could do was provide a different hotel. However, we were required to pay again, so it was not something to hush for. We were able to find it without any help from USA tours. Now we're in the position that the corona incident ended our vacation, and our Ministry of Foreign Affairs called us back home. In this case, we cannot understand the disclaimer and management of responsibility and service from the United States despite a contradicting legal obligation.
I highly recommend USA tours
I highly recommend USA tours. We had to cancel our dream trip to California due to Covid-19. We have always received excellent service and feel that they will do everything for us, even in difficult situations.
Super good service
I booked a trip in January for my kids and me; we would leave in week 41 for 11 days to New York and Miami Beach, respectively. I got super good help from friendly Maria from the first call until everything was in place. Super service and friendly, skilled staff despite pure adversity with corona every day at work.
When we got close to the date, and the corona was still here, I started to think that now you should have enough hassle to get money back as you had heard so many do elsewhere, but in good time Stefan called from USA tours, which kindly explained what I was going to do and well 14 days after all the money was back.