USA Service Dogs

USA Service Dogs

23 Reviews
23 Reviews

USA Service Dogs

Rating (3.0)
1 Star
2 Star
3 Star
4 Star
5 Star


Is USA Service Dogs legit?

USA Service Dogs has 23 reviews on, with an average rating of 3.0 out of 5. This indicates that most consumers are dissatisfied with their business interactions and dealing. Therefore, caution is advised when considering purchases or engagements with the business.

How to reach USA Service Dogs customer care?

You can contact USA Service Dogs customer care via email at [email protected] or by calling them at 8886563647

Where is USA Service Dogs located?

USA Service Dogs is located at address 54 Commerce Dr, Farmingdale, NY 11735, United States.

23 Reviews on USA Service Dogs

  1. Lynne
    1 rating

    Very Upset

    Apr 14, 2024

    I am very disappointed, I purchased the product for $99 where they despatched you the certificate, the dog vest, and so on. When I got the canine jacket it did now not say carrier dog at the vest, it's miles useless, no person will let my dog in anywhere when you consider that they haven't any idea that it's far clearly a service canine. I need money back. Will in no way propose this site to each person, in reality I am able to inform them don't trouble.

  2. Ethel
    1 rating

    Frustrating Experience Flying with My Service Dog on JetBlue

    Nov 3, 2023

    I received my order promptly, and everything looked so official. I thought everything would go smoothly for my upcoming flight from LAX to EWR with JetBlue. I called in advance twice to ensure my dog could fly with me, and I filled out all the paperwork correctly. However, when I arrived at the airport, they called the CRO, denied entry for my dog, and suggested I rebook. They said that this was not an accredited organization and could not allow my dog as a service dog.

  3. Linwood Moyer
    2 rating

    The vest isn't working

    Jun 9, 2023

    I bought the vest and the card. The vest isn't working. It's cheap for what it is. I purchased a vest and card for the "Emotional Support" Dog. They do not reflect this assertion. The card was previously examined. The card mentions "Service Dog" but does mention the kind. I carry a letter that says "Service Dog," but the card must state it too. I'm incredibly dissatisfied.

  4. Dave Bennett
    3 rating

    It's a complete disappointment

    May 12, 2023

    I picked USA Service Dogs because I had used them to get my service dog around ten years ago. I was shocked to discover that the latest dog vest they're shipping looks so inexpensive compared with the old one. I can't even tell the difference between them. The latter is less expensive and looks less appealing. It's a complete disappointment.

  5. Craig Maddex
    1 rating

    There is no need to register at all

    Jan 11, 2023

    Disability Act service dogs altogether? Did anyone ever research any of the American Disability Act? What is the exact location where your dog needs to be registered? There is no need to register at all. This even differentiates emotional support dogs from service animals.

  6. Andrea Barnes
    4 rating

    Everything I requested was delivered.

    Dec 11, 2022

    Everything I requested was delivered. The badges are professional looking, and the certificate has been mounted. Being a Disable Army Veteran and disabled in any form is complex, and having the opportunity to have my dog along with me isn't just a comfort. Still, she's accommodating in her work for me. I want to add that the only thing I didn't like was how the vest fit and that I preferred a sturdy horn; I'm moving through the world more confidently and growing every day.

  7. Martin Hills
    4 rating

    Everything was perfect

    Dec 10, 2022

    Everything was perfect ....his jacket is just a bit large for him; however, aside from that, everything is fine! I'm just going to make a few modifications; I'm guessing, to feel a bit more comfortable in it. However, I'm thrilled with everything. Having my son around me all day is a feeling of security.

  8. Sherilee Haywood
    4 rating

    The process was simple

    Dec 6, 2022

    The process was simple. However, I hoped (and I hoped) that the site should be more thorough and detailed and would require more information regarding the dog's owner/handler and the owner. I think more details are needed, especially considering the number of "fake" service dogs worldwide.

  9. Wendy Mckenna
    4 rating

    I requested and received them quickly.

    Dec 5, 2022

    I received everything I requested and received them quickly. It was a bit complicated because they were constantly emailing me saying they'd like to help me finish my order, but I was already done with every order. I want the service tag made of metal, like the one in the photo, and there was no label on the vest to read "Service Dog."

  10. Connie Wearn
    5 rating

    Thank you for helping!

    Dec 3, 2022

    They immediately helped me to enable me to bring my service dog on my trip at the last minute when I was concerned that she wouldn't be with me at all times when it was required. I was able to get their help, and not a single word was spoken about her, which is a blessing for her assistance as I needed it four times throughout the weekend. It was an enjoyable week at the conference with my friend there. Nearby people were not just amazed at her work but also impressed by their work but also was not embarrassed by what could have been happening to me if she had not been present. Thank you for helping!!

  11. John Andrews
    3 rating

    I loved everything about the experience

    Dec 1, 2022

    I loved everything about the experience. The only thing I did not like was that I paid about 20 dollars more to purchase another tag for my dog's collar, and it didn't arrive through the post. Apart from that, they're fantastic.

  12. Marie Askew
    4 rating

    Everything was done quickly

    Nov 27, 2022

    I placed an order for the tag in the catalog but received an item that was not what I expected. The staff immediately responded to my request and replaced it with an original version. I, on the other hand, returned the original copy. Everything was done quickly, further highlighting the need to purchase American and to support local companies (and manufacturing).

  13. Nikki Spohrer
    4 rating

    It was easy to use, fast and easy

    Nov 22, 2022

    It was easy to use, fast and easy. My only complaint is that the big harness doesn't meet my dog's needs. I picked it because of its weight, and it's too small, so I have to buy a new one. In addition, I'm glad that I have my pup with me!

  14. Philip Dufton
    3 rating

    The service was excellent

    Aug 9, 2022

    The service was excellent, but my dog's name was misspelled wrong on the certificate and the card during the process. It states Buford T. Pusser loan and should read Buford. pusser loan. I wrote to them without any response.

  15. Caroline Graham
    2 rating

    So far haven't received an answer

    Aug 8, 2022

    I received the deluxe kit with no issues, but I didn't do similarly with the ESA. The agent I received was assigned to me and provided forms to complete and return electronically. I became concerned when I received an additional document with an individual's name and immediately became concerned. I tried to contact them again but so far haven't received an answer.

  16. Janet Read
    2 rating

    We have not received a reply to emails we sent

    Aug 6, 2022

    We were thrilled to place an order for our new Dachshund. My wife changed the order and ordered an XL vest and Small leash, which should have been an XL Vest and an XL Leash. I contacted and emailed her on the same day and several times following.

    We were sent the wrong item, and there was no response other than this survey. If this assists us in rectifying the mistake, then the score could be enhanced. The product, on the other hand, is top-quality and professionally completed.

  17. Clerison Sampaio
    1 rating

    There was no need to register my pet in the form of an ESA dog

    Aug 4, 2022

    There was no need to register my pet in the form of an ESA dog. I was given a tag and an envelope that declared she's written. Then I had to pay for a psychologist appointment to discuss my health issues. Dr. didn't ever ask me a single question.

    She only asked what the dog's name was and then sent me an email. It seems there's no need to do this. I prefer to pay an individual psychiatrist to carry out the test.

    I do not receive any other assistance. If I could have my money back, I would! Most hotels and airlines don't accept this type of registration.

  18. Wendy Isaacs
    1 rating

    I'm not satisfied with your business and your service

    Jul 31, 2022

    My doctor and my children's Doctors have confirmed that your business isn't an actual service dog business. You are a fraud and steal people's money and hurt those who need assistance with animals. I'm not satisfied with your business and your service. It's wrong to gain from the disabilities of others.

  19. Elaine Sayle
    1 rating

    The worst customer service

    Jul 25, 2022

    The worst customer service I've ever experienced. I didn't receive an email with a tracking number after I placed my order, and I had to contact the company to request an acknowledgment number. Then they shipped this at the WRONG address after I informed them I didn't live in the area. Unprofessional in how they handle problems. Could you not BUY FROM THEM?

  20. Candace Martinez
    5 rating

    The shipping and service was speedy

    Jul 8, 2022

    The shipping and service were speedy. My reviews begin with five stars. USA Service Dogs lost one star during the ordering delivery process due to an unsatisfactory customer experience; however, they were able to get it back by rectifying an error they initially blamed on me. They were reluctant to accept the blame initially.

  21. Farron Cowan
    4 rating

    Great experience!

    Jun 24, 2022

    I'm not going to lie, I was thrilled to receive my parcel! It was slightly bent, and I got the wrong size of vest for my pet. However, it was fantastic that the order was taken care of very well everything was dry , which is one of my concerns as I'm a frequent victim of rain in the area I'm from. The dog's name cards names were stunning. the image wasn't blurry and overall it was a great experience!

  22. Willa Caldwell
    5 rating

    My dogs make the best

    May 14, 2022

    Although I love all pets, dogs are my favorite. Two of my dogs live outside my home. They are large and expensive, so I can't afford to take them inside. They also try to destroy everything and anything in their path, so it is better to let them out.

    Dogs need many things, and they especially require high-quality food to support their body's development. Since I discovered it, I have been using the service's dog food. It's worth it to buy food from here. You can also rest assured that your dogs won't complain.

  23. Elijah
    5 rating

    Incredible Service!

    Apr 21, 2022

    I won't lie. I was thrilled to get my package! It was great, everything was organized neatly, and everything was dry. The package arrived bent, and I ordered the wrong size vest for my dog.

    It was amazing how the cards with my dog's name were made. The picture didn't look blurry, and overall it was great! I worry about this since it rains a lot where I live.

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About USA Service Dogs

USA Service Dogs helps thousands of people across the country bring their service dogs or emotional support animals to public places, regardless of whether they are easily visible. It is a great idea to put your service dog in a uniform with a vest, ID card, and vest.

54 Commerce Dr, Farmingdale, NY 11735, United States