UK Bike Store dug me out of a rut and provided a replacement roc-loc for the top-of-the-line Giro helmet in record time for an item that was not expected to arrive in inventory for several weeks. Great job. The component was also unavailable from many of the more well-known bike shop suppliers who didn’t need to know. I spoke to them over the phone, and they provided me with the correct guidance on the component. Excellent.
Be cautious when purchasing for the delivery next day option at the UK Bike store at PS4.99. It may be next-day delivery when they receive the item two days later. My delivery took four working days in total. Two days for the UK bike shop to receive the article and two days to get it. This is not a delivery tomorrow!
I placed an order for an item listed as being in stock and ready for shipping on the site for next-day delivery at 1 pm. When the package didn’t come, I called customer service to inform them that the item wasn’t available and that they were too busy to notify me. The customer service representative was understanding, but it didn’t help.
ukbikestore.co.uk is the leading specialist online retailer of bicycles, bike parts, accessories, cycling clothes and footwear, and bike helmets. They also sell safety equipment and accessories for many kinds of bicycles and cyclists—everything you need for mountain biking touring, road cycling, family and leisure cycling, and BMX.
Excellent.
UK Bike Store dug me out of a rut and provided a replacement roc-loc for the top-of-the-line Giro helmet in record time for an item that was not expected to arrive in inventory for several weeks. Great job. The component was also unavailable from many of the more well-known bike shop suppliers who didn’t need to know. I spoke to them over the phone, and they provided me with the correct guidance on the component. Excellent.
This is not a delivery tomorrow!
Be cautious when purchasing for the delivery next day option at the UK Bike store at PS4.99. It may be next-day delivery when they receive the item two days later. My delivery took four working days in total. Two days for the UK bike shop to receive the article and two days to get it. This is not a delivery tomorrow!
didn't help
I placed an order for an item listed as being in stock and ready for shipping on the site for next-day delivery at 1 pm. When the package didn’t come, I called customer service to inform them that the item wasn’t available and that they were too busy to notify me. The customer service representative was understanding, but it didn’t help.
online shopping is a way of life
The company offered the finest and fastest mail order I’ve ever had on the Isle of Man, and living here means that online shopping is a way of life.
I made two purchases this week. The first arrived within 48 hours, however I was returned because I had ordered the wrong item.
The second order was dispatched the same day within a couple of hours after I placed it.
This meant that it crossed the water and arrived in the early hours of this morning.
The item I returned was returned yesterday, but I received an email from them to inform me that the refund was processed this morning.