5 Reviews on The Range

  1. Joyce Sinsley
    Jan 13, 2023

    There were a lot of issues in the process of ordering and the service

    There were a lot of issues in the process of ordering and the service I have received from the range thus far. The first order was not delivered at the warehouse, and no one knew what time the order would be delayed, and the customer service agent was not very helpful in any way. After the order was delivered, the item was crushed and damaged inside the box. We returned it immediately with the courier. However, the company refuses to issue a refund until they get it back, even though I’ve shared evidence that I returned it with the courier and that the product was damaged when it arrived. It’s difficult to contact anyone, and even if you do, they’re in no way helpful, and they don’t bother for even a moment to grasp the problem. I will not order from them again. I would recommend anyone avoid this business.

  2. Lisa Bray
    Jul 26, 2022

    We were very pleased with the Christmas Outdoor Decorations

    We were delighted with the Christmas Outdoor Decorations. The quality is excellent, and it looks nice when placed in your garden. The delivery was fast, and the products were packaged correctly. Excellent service, thank you!

  3. Tom Tracey
    Jul 16, 2022

    There is no refund

    There is no refund for PS224.99 in the case of the fire that was returned on 26th June. There is no item, or money back. The list said three working days. It’s been 6 working days with there is no refund. Where do I find my money?

  4. Paulette Redlew
    Jun 27, 2022

    Excellent product

    Excellent product Nice garden set, considered a variety of places, but there were not a lot of choices, so we decided to purchase this beautiful garden setting. I was thrilled with the options in the range and the lovely quality. The delivery was also excellent. Thanks for the variety

  5. Paula Cavanagh
    Jun 1, 2022

    The complete assembly was not anticipated

    The entire assembly was not planned, and it was not just about assembling the base and attaching it to the top (it wasn’t complete).

    Tiles were required to be added to the frame with eight squares and a few sponge tabs (not all, there were no additional tabs according to the instructions) to place tiles on.

    The tabs were glued to the metal frame, but not sticky over the top. Thus, tiles rested just. If the table was inverted or tilted, it allowed tiles to fall out!

    The tabs were not sufficiently thick enough to bring the tops of tiles level with the frame top. Tiles also had gaps of 3-4mm around the tile.

    This led to my replacing tabs using the right thickness and an adhesive made of bitumen that can apply a waterproof glue on the top of the charges and taking great care to fill in the gaps.

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About The Range

Since the opening of our first store in 1989, located on Billacombe Road, Plymouth, The Range is now the most popular retailer to grow across the UK. With over 140 stores across the UK We stock over 65,000 items across 16 distinct areas including Homewares and Furniture to DIY and Art Supplies. Our mission has always been to provide our customers top quality products at competitive prices. We have everything you require for the perfect home. Visit your local shop to discover what we can offer or purchase The Range from the comfort at home. Browse and purchase all items on our website and have them delivered right to your doorstep.

345 026 7598
[email protected]
United Kingdom