Very satisfied with the excellent quality of your products! However, I am also disappointed because I am required to pay for the cost of shipping the items regardless of the value of the purchase! Thank you for reviewing this unfavorable policy!
Super Smart is an excellent store with unique products! The product I was interested in was out of stock. After contact with them, they responded within a reasonable time and informed me of how soon it will be available again. It worked flawlessly. Great products and great support!
U.S. customer support (Dania, who claims to be”the “only” person in charge and is also the one who manages an email for support? Really? There is no one else working there? The company is not trustworthy) This is ABYSMAL. Incredulous, arrogant, and rude. Up on arrogance and disrespect by repeating the same bad behavior of not allowing you to voice your concerns, and misunderstanding your problems when you attempt to clarify the issue, likely because she’s to be fighting and arguing with the other person and not letting you talk the way you want to, then she dismisses you trying to talk to her an edgewise manner! And then she claims you’re the rude one! She’s rude, crude, and insensitive. NOT customer service material.
Although the probiotics I purchased are good, Supersmart’s shipping process is terrible. I get the products in crushed boxes and envelopes that are not designed to protect them from anything.
The envelopes arrive dirty and ripped, which could or might not be due to the damage done by Supersmart. However, they could have used boxes and not cheaply sent them in padded envelopes. This is why I will no longer shop at Supersmart.
Very satisfied with the excellent quality of your products!
Very satisfied with the excellent quality of your products! However, I am also disappointed because I am required to pay for the cost of shipping the items regardless of the value of the purchase! Thank you for reviewing this unfavorable policy!
Super Smart is a great store with amazing products!
Super Smart is an excellent store with unique products! The product I was interested in was out of stock. After contact with them, they responded within a reasonable time and informed me of how soon it will be available again. It worked flawlessly. Great products and great support!
NOT customer service material
U.S. customer support (Dania, who claims to be”the “only” person in charge and is also the one who manages an email for support? Really? There is no one else working there? The company is not trustworthy) This is ABYSMAL. Incredulous, arrogant, and rude. Up on arrogance and disrespect by repeating the same bad behavior of not allowing you to voice your concerns, and misunderstanding your problems when you attempt to clarify the issue, likely because she’s to be fighting and arguing with the other person and not letting you talk the way you want to, then she dismisses you trying to talk to her an edgewise manner! And then she claims you’re the rude one! She’s rude, crude, and insensitive. NOT customer service material.
Everything is exactly
Everything is exactly as described—second order for BCP-157.
The wife is a long way ahead in her recovery from ACL surgery.
She doesn’t know why but has been using this peptide since she returned from surgery.
Unusual packaging
Although the probiotics I purchased are good, Supersmart’s shipping process is terrible. I get the products in crushed boxes and envelopes that are not designed to protect them from anything.
The envelopes arrive dirty and ripped, which could or might not be due to the damage done by Supersmart. However, they could have used boxes and not cheaply sent them in padded envelopes. This is why I will no longer shop at Supersmart.