StepChange Debt Charity

4 Reviews

4 Reviews on StepChange Debt Charity

  1. Tyrone Akinnuoye
    Jan 19, 2023

    It made my situation worse

    It made my situation worse. After I contacted them for assistance with a few charges, they addressed my banks and later wrote me to say they would like to shut down my bank account due to this. I had funds in my account at the bank to pay my bills. My bank placed a hold on my account until they received a paper stating that I could not proceed in the dump through that charity. Due to this, I don’t have funds to pay my top expenses like rent this month as the money is in my account on hold. This has led me to further debt. I cannot take out loans because they are added tis o my credit report even though I didn’t start my plan. To further complicate matters, after I got them and told them that my bank was asking me to write to them saying I wasn’t on any plan with them, they stated that this was not something they could do. Do yourself a favor and call the company directly to arrange an installment plan.

  2. Kendra Hunkler
    Jul 18, 2022

    I ended up in massive debt

    I ended up in massive debt, and I ended up struggling. I could not get help from anywhere, and the monthly sum I paid back only paid the interest. The balance wasn’t going down. I was constantly anxious and always stressed and sick. My best choice was to connect to Step Change. They dealt with my debtors in a way that I could afford each month.

    After three years, I am debt free. One thing is sure I won’t put me back in that situation. I plan to invest at least half of the amount I was paying for my debt for security purposes and emergencies. I will never use to use another credit card.

    If you’re in the same situation, Don’t hesitate to ask for help. Seek assistance before it gets into a crisis. You’ll be amazed by how helpful your debtors are, and they are thrilled that you’re working to settle your debt. Step Change has been extremely accommodating and supportive. They probably saved my life, and I am grateful for that. My heart isn’t as heavy, and I can sleep until midnight.

  3. Shaun Middleton
    Jun 27, 2022

    I was shocked as I was unaware of this

    I contacted an organization on Saturday after receiving a pay slip with an immediate earnings attachment. There was no other person to call at the time, and I was shocked as I was unaware of this.

    I’d suggest StepChange remove this information from their website because the person who took the phone had no idea of this nor the steps to follow. I waited for over an hour and was then advised that I should “call back when you’re in debt.” The DEA might suggest that I’m.

  4. Peter Harrison
    Jun 14, 2022

    Absolutely fantastic

    So far, I’ve been able to establish an amp through the charity, and I am not complaining ever.

    I feel like an enormous weight was lifted off my shoulders.

    I noticed my payment was more than I had hoped for, so-called and got through to a beautiful man called Luke, who helped me with my expenses for the coming year and cut my repayments drastically.

    Fantastic, I wish I had done this sooner.

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About StepChange Debt Charity

Our debt specialists assist 620,000 customers a year with their debt issues. With over 25 years of experience and a wealth of knowledge, you can trust that we'll provide you with the assistance, advice, and solutions to help you attain long-term financial control.

800 138 1111
[email protected]
123 Albion Street, Leeds LS2 8ER, United Kingdom