Q&A
Is Smoking Outlet legit?
Smoking Outlet has 20 reviews on 99consumer.com, with an average rating of 4.3 out of 5. This indicates that most consumers are satisfied with their business interactions and dealing. Therefore, feel free considering purchases or engagements with the business.
How to reach Smoking Outlet customer care?
You can contact Smoking Outlet customer care via email at [email protected] or by calling them at 253 831 4547
Where is Smoking Outlet located?
Smoking Outlet is located at address Federal Way, WA, United States.
Disappointing Product Performance
The shipping and the process of making my purchase was excellent. But the item, which is Amsterdam oil rig comes with an issue that is major. Oil clogs the perculator in a way I've previously never witnessed in all my life. In terms of overall design and feel is good, but its functionality is a joke. I'd be happy to buy the oil rig I bought last from you instead of this. I've sent you an email, but did not receive a response.
The smoke does not appear
I purchased a water pipe with vortex, but the smoke does not appear to swirl as advertised. The line still works well, and it didn't cost too much. However, I wanted an unrelated lighter but didn't buy one.
Shopping experience
The items I purchased were exactly what I expected. The delivery process wasn't as lengthy as other places do, and I am, all in all, I am delighted by my shopping experience at Smoking Outlet.
A great experience
The product is excellent, and I am happy with the price. However, the transportation was the reason for the 5-star rating. It took nine days from ordering to receiving it into my fingers... What is the distance from Washington State to Colorado? It would have been possible to drive to Colorado and return quicker. However, overall it was a great experience, and I'll be ordering again.
Always fast shipping
Always fast shipping. I like the possibility of selecting an extra gift at checkout; I enjoy what they deliver every time I do it. Thanks for the lowest prices and great hardware!!
I had a fantastic shopping experience with SO
I had a fantastic shopping experience with SO. The items were shipped well, and delivery was so fast that I became a frequent customer in just an entire week! I will order from the site next time!
I owned the very seahorse of the first generation
I owned the very seahorse of the first generation, and I enjoyed it, but as it grew older and more challenging to keep clean, I realized I required an upgrade. I was unaware that I was two generations behind. I decided to search online first, and I am glad I did! The local store was selling it for $50-$60. A great deal and I'm amazed at the mystery of the accessory! I'm sure they took note of my choice for the purple seahorse and sent me a purple and blue bowl, which are my favofavoriteors.
5/5 would definitely shop here and again.
I had purchased various items from the smoking outlet and had no issues until a piece arrived with a hairline break within the crystal. When I informed the company aware of the problem, they sent out a replacement item, and all was put together perfectly. They're professional, quick, and reliable. They are honest and trustworthy. 5/5 would shop here and again.
I've only had experiences with their online store
I've only had experiences with their online store. However, I am a fan of shopping here. They have an extensive selection of glass and accessories that you can match with whatever you choose. The order is shipped within 24 hours, Monday through Saturday and then label the parcel using "handle with care" to finish off the numerous layers of tape and bubble wrap, which protects your item until it is delivered. I'd rate this service an impressive 10/10. I'm considering making another purchase from the site once I've completed this review. I adjusted my cart constantly in and out in the last couple of days.
Excellent product, fantastic service
Excellent product, fantastic service. My old snail was dead. There was a minor issue when I received my brand-new snail during the shipping. I called on Saturday a.m. to inquire about it, and they immediately fixed the problem. Thank You
They addressed my issue without hassle.
I am in love with my newly purchased Gili crystal honeycomb glass bong! It arrived quickly and was safe. After I noticed that one of the pipe's glass screens was split in half, I sent an email with no expectation of receiving anything. They provided me with two brand new screens! In addition to being awe-inspiring with a brand-new bong, they addressed my issue without hassle.
I've had excellent results with your company
I've had excellent results with your company. I've placed orders a few times, and it's precisely on each time. In the last order, One of the LUCAS I received didn't come with a cleaning brush. If you could provide me with one, I'd appreciate it. I'd also be willing to purchase two more for free, should you be able to do that. Thank you
One of the three boxes and everything was fantastic
One of the three boxes and everything was fantastic was well worth the money. One of the bongs was damaged, possibly during shipping, since everything was packed in one box rather than being shipped apart as I expected; other than that, everything was great.
The products are of good quality and extremely beautiful!
Excellent products and excellent customer service! I purchased something for a friend of mine- S.O. In error, I gave one of the wrong items, but they quickly rectified the issue and totally without cost! The products are of good quality and extremely beautiful!
It's impossible to be wrong with this company.
The first-class customer service is the reason that makes Smoking Outlet my first choice for an online headshop. In addition, they offer the most affordable prices around! It's impossible to be wrong with this company.
I bought the Lookha Pro Plus this week and am in love
I bought the Lookha Pro Plus this week and am in love. I've used it for vaping and utilized it as a dab pen. I'm highly impressed by this product. I had a couple of acquaintances try it this evening, and they were enthralled by the product too. They're considering buying one, and I may give out some for Xmass gifts, a fantastic product. Keep up the excellent work.
I'm happy with the purchase and will purchase from Smoking Outlet again!
I've been looking into the Seahorse Pro Plus to buy my husband. I had planned to purchase it from a retailer but decided to buy it from the smoking outlet. I received it for nearly 50% of the cost I would've bought, and I received a "mystery" surprise item. The package was well-hidden and arrived a couple of days earlier than I had planned. I'm happy with the purchase and will purchase from Smoking Outlet again!
Each purchase so far has been excellent
Each purchase so far has been excellent. Affordable prices, quick shipping, and great customer service. My preferred place to shop for supplies and one I would certainly recommend.
The concept and the design are excellent
The concept and the design are excellent. However, the product isn't worth the price, in my opinion. The "locking" mechanism doesn't lock in any way and constantly slips. The magnets aren't set correctly, and two have already been ripped out. There's no locking mechanism or screw, meaning it'll fall apart if you drop it. This advantage is the key that can be removed from the basket. That's all there is to it.
Lower price and of better quality
The glass in the shipping box was protected with a well-wrapped package to prevent any damage. It was fast shipping and a great product. I also like that you can add shipping insurance to protect it from damage for $1.50.
This made it easy for me to order a glass product online. It is thicker than Pyrex and would probably not have broken otherwise. If your local head shop does not have the effect you need, at a lower price and of better quality, I will buy again