20 Reviews on ScS Sofas
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About ScS Sofas
We are proud to offer a wide range of affordable leather and fabric sofas based on over 120 years of industry experience. Famous sofa brands call us home, including La-Z-Boy, the world's best-selling recliner, and SiSi Italia, the finest Italian leather sofas.
 800 731 0048 |
 [email protected] |
 https://www.scs.co.uk |
 45-49 Villiers Street, Sunniside, Sunderland SR1 1HA, United Kingdom |
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Poor Quality, False Promises
Appalling experience! I made the mistake of investing $2300 in a supposedly high-end suite, and within just two months, the arms went completely flat. When I contacted customer service at SCS, they sent someone over to inspect it, only to be told that I hadn't taken care of it properly. Ridiculous, considering the arms were fixed and not meant to be adjusted.
The salesperson assured us of a 10-year lifespan, but the reality is that the sofa couldn't even withstand half a year. The poor quality and false promises have left me regretting my decision. Unless you enjoy throwing away your hard-earned money and dealing with subpar furniture, I strongly advise looking elsewhere for your sofa needs. I'm searching for a new one, as this experience has been nothing short of disappointing.
Excellent service
Charley and Matty were fantastic and very professional, and they demonstrated how to assemble and disassemble it if required. The suite was delivered at the right time. I received a text message notification, after which the driver rang to provide the exact timing. Excellent service, delighted.
Beautiful assistance
Elliot and Ross treated me to beautiful assistance in applying to get credit for a brand-new sofa. Their explanations and advice were excellent. I'll continue to recommend my family and friends to them since they are highly skilled in their work. Very pleased with the service they provided. Thank you very much.
Very friendly
The salesperson was very friendly. However, they had commissioned their sofas since we were also escorted downstairs. She didn't allow us to leave the store to think about it. We eventually purchased the couch that was what we wanted it to be. We were enticed into the purchase to make. The choice right then and there.
Purchase was enjoyable
Our furniture purchase was enjoyable; however, delivering it was top of the list. Steve and Mo were on time and had no worries when they saw the 13 steps leading to our house. Both were friendly and respectful and began putting together the furniture and arranging the table as we wanted. Everything that was packed, and there was plenty of it, was taken away, and they took care was taken to ensure that they left in a clean and tidy manner. Thank you, Steve and Mo, and Thank you, SCS.
The most effective protection
After accidentally waking up on the couch, we went shopping for a new soccer with Mia. Mia was extremely patient and helpful as she went through all of the options available to us and evaluated two different couches, despite the possibility of having our four-year-old daughter playing around. We were able to select the most suitable 0%-interest loan option for us and advise us on the most effective protection option for our furniture. I am happy. We can't wait for the new sofas to be delivered.
Very friendly
Fantastic xxx from buying .choosing our color and having to wait for delivery a bit of option .found the color we wanted to have delivery goodbye Aron and Shaun incredible two extraordinary gentlemen. Not much to worry about from arrival to completion .very friendly and took care of every scrap of garbage .room appears fantastic. THANK YOU All XXXXXMR MRS Read XXXXXXXX
Professional service
We stopped by SCS this morning to understand what kind of sofa we would like in our new residence. We tried almost all the couches in the store, and their assistant Lorraine answered our queries by measuring the sofas and chairs to determine what would work best and even offered us a cup of tea; we left with purchased a stunning two-seater corner sofa. The lady was friendly, patient, and helpful, and there was no problem. I highly recommend visiting SCS Livingston for friendly, professional service and a brand-fresh sofa!
Save your money and avoid this store
I purchased a set of sofas and a coffee table for £2200 from the SCS Chesterfield store in September, and after only four months, the sofa cushions are sinking, and the stitches are falling apart. The quality is terrible, and I would never purchase from SCS again. I also had a horrible experience with their carpet service and poor communication from the staff. Save your money and avoid this store.
We were able to have Daz and Sunny S deliver our new sofa in the morning
We were able to have Daz and Sunny S deliver our new sofa in the morning. They were both courteous and accommodating. They placed the couch in the home with no hassle. They removed the trash and took it away with them. They explained what we needed to do if something went wrong, and they both were clear about what we should do should we need it. The service was friendly and polite throughout, we could not have asked for a better experience! We could not be happier, and it was delivered; west in time for the holidays! Delighted customers! Thank you, guys!
I was delighted with their services
I was extremely pleased with the delivery service I was offered this morning. Sean called me to let me know when they'd arrive, and they arrived on time. Both individuals were beneficial and professional. They did a great job transporting my settees to my house. I was delighted with their services.
It was a pleasure to be in our home
Amz James and James were extremely friendly, efficient, and speedy. They were great in putting together our sofa as well as explaining aftercare. I can imagine what a busy pair they are this time of year, yet they put in every effort to make us satisfied and happy with the purchase. It was a pleasure to be in our home.
They also explained the best way to expand the table
Today, I received a delivery of a dining set and four carver chairs. Joe and Ryan were considerate when they constructed the chairs inside the van to ensure they didn't have to carry polystyrene around the home. Then they brought the table and made it inside the house. They also explained the best way to expand the table. Well, well Joe & Ryan are not one piece of mess.
They were courteous and helpful
I rated it three stars because I patiently waited on my couch for three months. I was told excuses for supply chain issues, which I understand entirely. However, I received an email that said when I made the payment in; Il, I would get my sofa immediately; however, this wasn't the case, and I had to wait another three weeks for delivery. The service was fantastic, and they placed my sofa precisely how I wanted it to be; they were courteous and helpful.
The delivery was what we had hoped for
We were promised delivery before Christmas, and it did arrive, but it took three weeks later than we expected, but we were informed of the progress throughout. The delivery was what we had hoped for. The sofas were placed in the exact spot we requested, the furniture was removed from its wrapping, and the junk was removed. The delivery staff put on shoes to prevent slipping on the carpet and were courteous and polite.
I'm extremely satisfied with the service
I placed an order for a sofa with SCS and spoke to Priscilla. She was extremely polite, explained all the information I needed, and assisted with the delivery arrangements. I'm delighted with the service I received and recommend.
We are very pleased about the arrival
We are happy about the arrival of our brand new sofa. The guys S Ditch and D Hagan, who delivered it on the day were fantastic, very friendly, and courteous. You have lovely staff.
We were very satisfied
John-M and Rab-R were fantastic in delivering my sofas. They couldn't have the sofas through the front entrance, so they had to pay them back in the back, which was a bit of walking, particularly carrying two sofas. They did this with no complaints. They placed my couches exactly where I wanted them and provided everything I needed to be aware of. They were professional and welcoming. Their service was unbeatable! We were delighted.
Very courteous and professional
Our sofa was delivered today with Morgan Simon F and Morgan Simon F, who were very courteous and professional. We received a message to inform me they were at the store to pick up my sofa and when they would be.
Amazing service
Amazing service. As much as you can. Andy from the metro center shop was able to arrange delivery dates for me, as I was on vacation on the delivery date.
The delivery date was rearranged, and it was delivered.
Steve and Elliot did an excellent job delivering and putting together the sofa.
I would highly recommend their furniture and service. It is of exceptional quality.