32 Reviews on Richardson’s Boating Holidays
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About Richardson’s Boating Holidays
Richardson's has helped people experience the very best experience of the Broads for more than 70 years. We own more than 300 boats, making us the biggest operator on the Norfolk Broads. We take pride in being capable of providing opportunities to everyone to experience the Broads.
 169 266 8981 |
 [email protected] |
 https://www.richardsonsboatingholidays.co.uk |
 Staithe Road, Stalham, Norwich, UK |
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Frequently and recommended their services
I truly enjoyed this vacation. It was a blast. The battery had some issues that needed running, or else the battery would go out. Entirely out of the Ariel, my father had to repair the windshield wipers, and the tv and DVD player didn't work correctly, and we also had a breakdown on our last day. When we had to pay for it, I needed to cover 144PS fuel and the 115PS fuel deposit. I spoke to the manager since I had not reported it during my trip, and he provided me with 20PS to cover the breakdown, which is ridiculous. Richardson's was now downhill. When I first booked a holiday on a boat, I was not content with my dad's decision to use them frequently and recommended their services. There is also proof that they filled it with fuel initially and that the items shouldn't have been broken on the boat. I will not be using them again.
A horrible draft
Bright Horizon was booked. We ended with a boat return, our wedding anniversary, because the boat was very uncomfortable and could not fit 4fourpersons in. There was a horrible draft, and there were no curtains in the windows facing out, making us feel like we were in the open to all in the evening. No microwave or oven seemed old. An unfriendly staff member told us you wouldn't receive an amount back, but the curtains could have been sorted f they had called us earlier... The curtain issue must have been addressed before they let us use the boat. I will not return, unfortunately.
TV never functioned
The boat had experienced better times TV never functioned, and the radio only worked intermittently. The battery didn't keep its charge, even though it ran for eight hours. Wi-fi has never worked. Bedding could not be placed in bunk beds as the top sheet was not large enough and a bit too large to fit onto the mattress.
Don't have the value
Just us and our wife. I've traveled with Richardsons several times and always chose the old boats because they were all we could afford for around 700 per 7 nights. I just searched for this year's edition, and those 30-year older boats are being rented with a price of PS1100 ridiculous, far beyond our price of the current ships. The newer models cost PS2500, and we are devastated since we enjoyed the trip; two guests can travel with a similar amount. Those older boats don't have the value of PS1100, LOL.
We wouldn't consider going any other place
We are awestruck by the broads and have been there for nine years, always with Richardsons. We wouldn't consider going to any other place as our boat was there Can't wait! Staff are always accommodating. . . . . d friendly. is
Even though we picked our boat with care
even though we picked our boat with care. We were unaware that the steps required to get in and out of the boat were extremely deep which made it nearly impossible to enter and exit the boat without difficulty. This ruined the fun of our journey.
I felt the need to provide the excellent service
Post Lockdown, I was looking forward to a trip with my children, who are young adults, and my elderly Springer Spaniel. The holiday was fantastic and a flashback to the UK holidays in my youth. Richardson's staff was welcoming and accommodating, regardless of restrictions. Covid restrictions. Two days into my week's vacation, I was forced to return home and leave this boat because of commitments at work, and again, the staff was accommodating... Then we returned on Saturday and Sunday, the keys were left at the address we were given,n, and we returned to the water in no time. I believe the person who welcomed our group was Tony? And the gentleman who gave us a tour of that boat, Calam? I felt the need to provide the excellent service they provide to customers during these challenging times. Thanks!
The boat we rented was not extravagant,
Short break booked at discounted price at the end of the season—great price for the money. The boat we rented was not extravagant, but it met our expectations, given the cost we paid. We enjoyed our trip and would be happy to book it again. a
The staff was friendly and helpful from arrival until departure
The staff was friendly and helpful from arrival until departure, with highly professional outfits and much local know-how of the best places to go and where to consume food and drink. A complete guide regarding how to use the boat, even for beginners like us, and we will return.
The instructions at the beginning were rushed
The first time we had an extended weekend. The boat was a little big for us, but we grasped it well towards the final. The instructions at the beginning were rushed, partly because we were eager to get going. It would have been better to have researched and been better off for a week. We will be back.
The boats are well-maintained
The boats are well-maintained, and the staff is courteous, helpful, and friendly. One area which could be improved is the care involved in cleaning and getting the boats to be ready to be used by the following customer. e.g., the exterior part of the vessel was washed, and windows were stained inside.
The boats are clean, impeccable, and comfortable.
Wonderful holiday. Richardsons is well-organized from the moment you check in, and the helpful and friendly staff explains everything you must know. Their team controls everything, from the cleaning crew to the buoyancy aids to bedding, fuel reimbursement, and driving directions. The boats are clean, impeccable, and comfortable. There are a lot of ships to choose from, but yours is waiting for you. Richardsons will arrange everything for a beautiful trip along the broads. I would recommend Richardsons each time.
I couldn't comprehend him.
I just returned from a week of vacation on a boat owned by Richardson. This boat is old, and the ceiling in the cabin's front was suffocated with mold, so that we couldn't use it. The TV didn't work and needed to be replaced. The person who showed us how to operate the boat was not proficient, and I couldn't comprehend him. The steering was not as flexible, but we had an enjoyable holiday despite the issues we experienced came with one of the OPAL GEM 2, and I am still waiting for a reply to my email. It's not well.
We had a great time on the broads
We had a great time on the broads. Richardson's crew was excellent, particularly Brian, the captain of the team. His expertise and knowledge were unsurpassed. The boat was extremely spacious and clean. The refrigerator, microwave, and cooker were all superb, the only drawback is that the beds are tough, but we had additional duvets, so we slept on them, which was much more comfortable. We highly recommend this vessel; we are in our mid-60s and did it exceptionally comfortably. If you decide to hire this boat, take care of it.
I don’t think it’s suitable for four adults as stated.
Ok, so we are on sapphire 2. Atm the boat is ok; however a bit small; I don’t think it’s suitable for four adults as stated. We did try to upgrade on Friday when we arrived, but the lady at reception said nothing was available. She was a little rude, Tbf, so we had no choice. The bedrooms are very cramped, and when you are claustrophobic, it isn’t easy; we would book Richardson again, but not this boat. The broads are beautiful, and the weather is stunning Paula Barnes Northamptonshire.
I only use them on holiday weekends on the broads
Excellent company, with good staff, well-maintained boats, and no rip-offs. I have been using the company infrequently for more than 30 years. I only use them on holiday weekends on the broads. I am an ex-supply boat captain who has worked worldwide and found their vessels well-maintained and secure. I am eagerly waiting for the brand-new boat with bow and stern thrusters and shore power. Keep up the great work.
The boat was clean and well-equipped inside.
The boat was clean and well-equipped inside. However, the exterior was dirty with oily marks and dirt. We had guests with us who had never been to the Broads previously. Their first impressions of the vessel were not significant; however, the interior was very friendly, and we enjoyed our vacation; I am confident we will be back shortly. The staff was welcoming and helpful.
Our Norfolk broads holiday was fantastic
Our Norfolk broads holiday was fantastic. It was late in the season, but the weather was not too bad. Being able to have the heat on the boat was very comforting, particularly in the evening. The ship was a bare flat bottom. It was convenient being at one level, and we could have a dog. The boat had two toilets as well as two showers. It was a home from home—a clean, nice old boat. The service at the boatyard was quick considering that it was hectic. Recommend
We would recommend Richardson's next time without hesitation.
We just arrived back from our week of the Broads with Richardsons and were awestruck by the excellent quality of the courteous and efficient service they provided. There was no problem with the staff we encountered during our stay from the receptionist and instructor to the engineer was contacted us when our boat had an issue (and who arrived after just 20 minutes). We would recommend Richardson's next time without hesitation.
We had a little trouble with the shower drain
I have been twice with Richardson's and thoroughly enjoyed each minute. The boat was clean, comfortable, and easy to maneuver. We had a little trouble with the shower drain, and this was resolved within one hour by the technician who was professional and friendly. It did not detract from our vacation because we were moored to eat a meal. It was, all in all, a top-class holiday. It brought us back to the sport, and we've now purchased our yacht.
Fantastic service, from pick up until drop off.
Fantastic service, from pick up until drop off. The only issue was that we were told that we could traverse under all bridges, except Potter Heigham, and were astonished to learn that we couldn't travel to Coltershall since we were not able to cross underneath Wroxham Bridge; it was one of the most popular destinations we wanted to return to. We woke up early to make the journey only to be informed by the pilot that it was a "no"!!!
The enjoyment and pleasure never diminish.
Boating with Richardsons is an unforgettable experience that you will never forget. Whatever "iffy" the weather, the enjoyment and pleasure never diminish. If you have issues with your boat, Richardsons will be there within the hour. Likewise, when you're "on base" and a significant problem occurs, it is immediately dealt with, and most of the time, you are back on the water within an hour. With such a service, Who else is needed on the Broads except for Richardsons?
This is a beautiful tiny boat.
Thanks again, Richardsons, for another fantastic boating holiday. Our friend was undergoing major surgery prior to the vacation, and we had to modify the boat so that it was easier for her to use as she was in a wheelchairWheelchairir.An employee named Bob arrived and talked to us and could not have been a more helpful and friendly man. It was a great week in the sun. This is a beautiful tiny boat. We have booked next year's board sunrise. I appreciate your help for your service again.
I will not book with this horrible business again
Unfortunately, I just returned from a long weekend and was a complete mess from the first day. Every day, the boat broke down. If you're contemplating sending an email to complain, don't bother because they do not respond until you make a post on social media. They will answer. I will not book with this horrible business again .. go through their customer reviews on their website, and I'm sure that you'll be thinking twice about making a booking with the..
It was so much enjoyable
Richardsons were fantastic helpful, prompt, and affordable, We only had their most expensive boat, but they were clean and ran flawlessly. There was enough space for the six of us. After we took the boat back, we were given close to PS100 fuel reimbursement due to not having used it excessively. We also had to pay a small extra amount to rent a sailing dingy. It was so much enjoyable. They highly recommended the business, we will be using them again. We enjoyed a GREAT time.
The ship was so filthy it was disgusting.
Three nights ago, we stayed on the boat of this company, and we've never been back. The ship was so filthy it was disgusting. The water tank wasn't complete, and waiting for the boat to be ready for us to take our test drive was a complete waste of time. The cooker was not working correctly, and the grime and dirt were horrible. I've emailed the company, but I am unsure if I'll get a reply. I will never work with this company ever again. It completely ruined our vacation.
I've always found the personnel to be extremely friendly and informative
I've spent four holidays with Richardsons in four of their vessels. The Gold Gem, San Pedro, Saprona, and the Oyster Gem. These boats are all part of their Classic collection, and I've not had any issues or problems with the ships or the company. I've always found the personnel to be extremely friendly and informative. The boats have been maintained to a high standard, and I've always been neat and clean. I'll be booking another in the near future for May 23rd.
The staff are warm and friendly
We enjoy an annual boating holiday, and they never let us down. The staff are warm and friendly, and when there's an issue on the boat, they will do their best to resolve the issue
Be very cautious
Be very cautious if you are thinking of hiring a cruiser through this company. If you file an issue about your trip and demand compensation, here's the way they usually handle it: I have recently had the pleasure of meeting two guys who worked with Richardson's Boats, and they informed me that if a client complains and seeks compensation, that's precisely what they will do. They cost you for fuel has not been used. It is, therefore, essential to ensure that your fuel tank is filled up at the beginning of your vacation, and when you return, you check your fuel pump and make a note of any fuel added.
Always wanted to do so, and now we've
The first time we had an extended weekend. The boat was a bit large, but we were becoming comfortable at the close.
The instructions at the beginning were a little rushed, partially due to our eagerness to get going. We should have done more research on it. I could have stayed for a whole week. I will go back.
The trip was fantastic
The trip was fantastic as usual, Richardson's expertise in planning a boating holiday, the handover procedures were easy, and the boat was sparkling and was a great little boat on the lake..
They did more than help me return my reel and rod, which were taken off the cruiser we hired. The spin and rod were so neatly and safely that they returned with no marks on them. I couldn't be more pleased with the outcome. It was like a most perfect cherry on top. Fantastic vacation and a beneficial company
Particular boat is not able to accommodate dogs
The "Manager" told us when we arrived that the dog wasn't allowed to board the vessel because of an unwritten policy that isn't stated on their booking form with Hoseasons.
After we pleaded with him to allow us to bring our dog on the boat, he explained in an obvious manner that this particular boat is not able to accommodate dogs (nowhere was this stated in the booking form or on the reservation).
One member of us needed to travel back to Scotland to let an animal sitter watch the dog.
This meant we could not enjoy 1.5 days out of our four-day vacation. PLEASE DO LET THIS HAPPEN TO YOU.