4 Reviews on Rentcars.com
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About Rentcars.com
Rentcars.com is the largest online car rental platform in the Americas and one of the global leaders in the segment. At Rent cars, you can compare prices and car rental options from hundreds of rental companies and book the best option for you. Founded in 2009, our mission is to offer the best car rental options in the world. We breathe excellence in customer service and work focused on ensuring satisfaction from the beginning to the end of your trip. In 2019, Rentcars was featured in TrustPilot as the best car rental agency in the world, given its high-level standards of customer service. Rentcars guarantees the best price for its customers and excellence in customer service.
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I was impressed by the additional coverage offered by the site
I was impressed by the additional coverage offered by the site. It’s easy to navigate. Good deals and plenty of choices. Although I haven’t utilized my rentals yet, I’ll shortly, but I hope that everything goes as smoothly as it does in this section.
It's very much appreciated. Thank you very much
I booked a room on-site that is practical and efficient. But, I had an issue when I tried to settle the payment. In the beginning, it was slow and stuck, so I’m guessing it couldn’t go smoothly. Then I tried it again, and it worked; however, it showed double transactions, so I’ve been charged twice. I’ve tried contacting support via email but haven’t received any feedback yet. Please help me resolve this issue. It’s very much appreciated. Thank you very much.
The website is user-friendly
The website is user-friendly and offers various options for breakdown/additional security. The only problem with this website is that there isn’t a way to include additional information about the driver. It’s a good thing that it’s not a hidden cost to earn money from the car company.
Don't book via this website
I’ve been trying to contact this company for the past six days. We booked a vehicle and paid the total amount stated on the voucher. We arrived at the Priceless car rental facility. We were told that we did not pay fully, were owed another 200 dollars, and had 487 bucks for insurance.
Otherwise, we were unable to get the car we had already bought. Priceless claimed it was a rental cars issue because they don’t offer their prices correctly, and insurance is not an option.
Our own worldwide rental car insurance, but it wasn’t accepted. Please could someone get in touch with me since we were not capable of picking up the vehicle we paid for?