6 Reviews

6 Reviews on Rent-a-guide

  1. Jens Zorn
    Jan 12, 2023

    This was certainly worth it, and we'd repeat the experience immediately!

    We’ve purchased BIRG tickets (public transportation in the area of Rome) online. Everything went smoothly. As we had BIG tickets before the beginning of our journey, we could bypass the long line at the ticket machines in Civitavecchia, and we could get on the train in time. Most of us did not get through the line at the ticket machines! This was certainly worth it, and we’d repeat the experience immediately!

  2. Thomas Coleman
    Jul 29, 2022

    I had to ask for confirmation after it didn't show up in my email

    I’ve purchased Rome bus tickets, which I’ll need on October 4. First, I had to ask for confirmation after it didn’t show up in my email, and I was able to get them when I complained via email. After that, I was told that they’d arrive at our residence by the end of September after we departed on our journey.

    What is the best way to use the tickets when we’re not home to send them out in the mail? We’re booking several months ahead (about eight months in total), so this shouldn’t be a problem!

  3. Calvin Vogel
    Jul 8, 2022

    Quick and concise answers

    Great! Quick and concise answers, step-by-step instructions, and direct links for booking. This is extremely useful when you wish to arrange your stay in the best method.

  4. Ruthi Siegel
    Jun 25, 2022

    I highly recommend booking on this website

    I bought two cards for Rome, delivered in a secure package. They provide excellent customer service and communication and are helpful in every case. I highly recommend booking on this website. It’s worth the cost.

  5. Andrea Salerno
    May 13, 2022

    very stressful

    Also, the Colosseum tour was very stressful because of how stressed out the guides were. This is understandable considering the large crowds. However, running around in the theater and hearing everything in two seconds before leaving is not what the tour should be.

    The forum Romanum tour was fantastic (a British Guide, who has lived in Rome for nine years, was excellent. Unfortunately, I don’t know his name).

  6. Merryl
    Apr 15, 2022

    Their services are criminal

    We could rate them zero if they wanted. First, they respond very arrogantly to customer reviews on this site. This is a sign they don’t care about customers. It was supposed to arrive around 2 to 3 weeks after ordering the 7-day bus pass to Rome. We have not received it and will not try to get a refund due to their attitude.

    They were unable to correct our reservation, and I received obscene messages. They will not respond to your emails unless you submit a complaint here at 99consumer should blacklist them. Their service is criminal. They took just 60 dollars from us, and we have not received any benefit, even cordial!

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About Rent-a-guide

We are the original German booking platform. We can arrange individual tours, guided tours, and city tours.

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44787 Bochum, Germany