Redding Medical Inc.

2 Reviews

2 Reviews on Redding Medical Inc.

  1. Bruce Kooch
    July 25th, 2022

    Poor Customer Service

    I ordered a stethoscope with personalization from the company and had it shipped overnight as I lost my standard stethoscope. When I received the stethoscope, the engraving wasn’t what I had verified on the website. I spoke to various staff members in customer service. I was told that it was due to a mistake and not correctly checking (I did this twice) on my phone. I autocorrected (I was using the laptop).

    I spoke to the owner, whose only response was that they’d paid lots of money for an ideal system, and there are no mistakes ever (I think there’s the perfect system available). There was no genuine customer service. They do not care about customer satisfaction. I was informed of their reviews of high quality as proof that they’re not having issues. I will not purchase from this business again.

  2. Elizabeth Mathias
    May 25th, 2022

    Excellent customer service.

    My order was placed online three weeks before Christmas. The website stated that the item was in stock at the time. Excellent customer service.

    I received an immediate call and e-mail from them stating that the item was out of stock and would not ship until January.

    They asked me if they could ship it to my daughter by January 12th, as it was her Christmas present.

    They told me they were upgrading shipping, so it should arrive a day before my daughter’s birthday.

    It arrived a few days after Christmas, which surprised me. My daughter loves her new stethoscope.

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About Redding Medical Inc.

Redding Medical Inc. Equipment & Scrubs proudly distributes 3M Littmann and Welch Allyn. American Diagnostic, Summit Doppler. Seca scales. Nonin. UltraScope. Cherokee, Landau. Dickies. Urbane. Professional Case. Prestige Medical. PediaPals. And Much More! Redding Medical Inc. Equipment & Scrubs is a family-owned and operated business established in 1975.

410 526 9755
[email protected]
https://www.reddingmedical.com
152 Westminster Pike, Reisterstown, MD 21136, United States