3 Reviews on Puls

  1. James Colello
    July 18th, 2022

    They do not keep their word on appointments!

    They do not keep their word on appointments! I’ve received three emails around midnight telling me I need to change or remove my scheduled appointment! Terrible customer service! Don’t use! it!

  2. Jaime Munoz
    July 1st, 2022

    Please do not use this service

    Please do not use this service as it is unreliable and the customer support is not great. I had a minor repair for a dishwasher. I scheduled the appointment for a morning slot on Monday. I cleared my schedule for the early space only to find out 20 minutes before the two-hour meeting that it was canceled, and I had to change my appointment. I then reschedule the work with an afternoon slot on the same day, but not surprisingly, it is also canceled at the last minute. I call customer service, and they give me 10% off; however, they cannot help me make a third appointment. They advise me to go through the site. Then I set the third appointment for later in the week, but it was canceled just 20 minutes before the scheduled time slot began. Customer service gives me the same 10 percent discount (which does not stack with the prior one), but they don’t assist me in scheduling an appointment for a different time. I eventually went to an established repair shop and was taken by within the same day. This business isn’t reliable, and its customer service is poor. Donald, you do not use them?

  3. Boris Montes
    June 5th, 2022

    highly recommend

    The technician returned to solve a problem in a dishwasher that didn’t remain locked.

    He took a long time to resolve the issue without charge since there was a 90-day warranty time for the service.

    It’s too early to determine whether it’s fixed for good. However, I would use the service and would highly recommend them.

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About Puls

To help you navigate the ups and the downs of digital living. Expert techs are at your doorstep from 8 AM until 8 PM, seven every day of the week.

860 596 0177
[email protected]
https://puls.com
United States