6 Reviews on Puff eCig

  1. Patricia Otoole
    Jan 24, 2023

    The prices are great

    I’ve utilized PUFF products since the beginning of 2017. Every order I have placed has been on time and exactly what I ordered. I’ve never been required to return a purchase from PUFF. The prices are great. It is a great place to recommend PUFF to everyone I know who vapes.

  2. Patricia Frash
    Dec 22, 2022

    I will never again use any of their products.

    In terms of flavor, it has to be one of the most delicious flavors I’ve ever had. Regarding customer service goes, they are the worst ever. I’ve had to pay for two-day shipping on multiple occasions. It’s been seven days, and my package hasn’t been shipped out of Michigan. Do not purchase two-day shipping if you believe you’ll receive it within two days since you will not. When you contact someone via email, they are rude and unwilling to accept responsibility for failure on their part or try to improve customer satisfaction. I have referred hundreds of customers to the business and have spent a few dollars on this product, but I will never again use any of their products due to the lack of customer service.

  3. Billy Nulick
    Dec 15, 2022

    The most unprofessional customer service

    The most unprofessional customer service and the website I’ve had. The order was placed on the site, and my card was rejected, but my account was debited twice. It is impossible to get hold of anyone on the phone. I finally contacted someone through chat on my mobile and was told I would be reached within a couple of hours to make my purchase. I didn’t receive the call. I would rate this company zero stars If I could. The cost is higher, and you can get it from well-known websites.

  4. Shawn Cafferty
    Dec 7, 2022

    I wasn't even asking for a refund.

    Store credit! It was the last time you ordered from these companies. Now, they’re shipping defective items and are expecting customers to leap through hoops to obtain a store credit. It is your responsibility to be able to report ALL faulty items within a brief time. I wasn’t even asking for a refund.

  5. Jeff Hodges
    Sep 22, 2022

    It's a scam

    I’m with relatives in another state who don’t have the vapes I enjoy in Tennessee. I placed an order for 15 of my top vapes, and PUFF charged my card but then sent me an unprofessional email explaining why they’re canceling my order because of various shipping and billing addresses that are being used. If I wish to purchase W cigs and then ship these to the Moon, that’s my right. It’s incredibly inconvenient to cancel my entire purchase because I use an address different for shipping and the one I use for billing. I want to learn how to prevent fraud in the first place since if I use another person’s credit card, the offense is committed when it’s taken out. I won’t be buying at this site in the future. It’s a scam.

  6. Robin Garcia
    May 25, 2022

    error message

    I used the code, Big Spender, to check out. It was sent to me via email on 04-21-2022. This code can be used for orders over $100.00.

    My order totaled $132.00. Whenever I tried to use the code at checkout, an error message would appear saying that it couldn’t be used.

    How can I redeem my Puff Points? My points are not allowed to be used on the checkout form. Where can I find instructions for how to use them at checkout?

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About Puff eCig

Your vape website carries smok, storing, disposable devices, cartridges, batteries & more! All orders shipped within 24 hours of business days

810 721 0590
[email protected]
3 Mountain, Imlay City, MI, USA