(2.1)
Q&A
Is Premier Workspaces legit?
Premier Workspaces has 13 reviews on 99consumer.com, with an average rating of 2.1 out of 5. This indicates that most consumers are dissatisfied with their business interactions and dealing. Therefore, caution is advised when considering purchases or engagements with the business.
How to reach Premier Workspaces customer care?
You can contact Premier Workspaces customer care via email at [email protected] or by calling them at 877 697 8483
Where is Premier Workspaces located?
Premier Workspaces is located at address 2102 Business Center Dr suite 130, Irvine, CA 92612, United States.
Expensive Office Experience
If you need the old stuffy steeply-priced office revel in, that is for you. Offices are tiny and high-priced. They took $400 of my money only for me to leave. $2 hundred to clean (approximately 100sq. Ft) and $200 for mail series???? Ridiculous. Also, they restrict get entry to to the workplace and are watching you on digicam. Very unprofessional personnel that is not there for you however there for the corporation. Bathrooms stink all of the time. I moved to Caddo and feature an office a great deal larger for 1/3 less. Free storage parking and 24 hour get admission to with an app. Cleaning group on group of workers all day. Atmosphere is fantastic. My clients are so happy.
Unethical Billing Practices
I had an incredibly frustrating experience with Premier. After clarifying the termination coverage with the management crew multiple times earlier than signing up, I turned into shocked to find out an additional month's charge on my account days after ending my tenancy.
Despite attaining out more than one instances to the management team and being assured that the charge would be refunded ASAP, I've but to obtain that refund or my deposit go back after 2 months of texts, emails, and calls.
Their customer service become abysmal, with representatives presenting contradictory statistics and displaying a whole loss of empathy closer to my state of affairs. It's disappointing to peer a company prioritize their bottom line over client pride and integrity.
I urge anyone considering a subscription with Premier to proceed with warning. Their unethical billing practices and brush aside for client issues are unacceptable and absolutely unprofessional. Save yourself the headache and choose a organization that values transparency and honesty.
Beware For Automatic Renewal
One-sided contract. Beware! Auto-renewing contracts automatically renew for the identical term (one year) If you do not cancel the auto renewal within 60 days of the date. We tried to cancel the renewal for 50 days and told us it would be a problem. Auto-renewal was granted for a year. Do not need more space! They rated us on a six month leases or even a court case. Beware!!
Locked into a Yearly Contract Trap with Unyielding Auto-Renewal Terms
Beware! The contract auto-renews for the exactly the same period (one year) in the event that you fail to cancel automatic renewal for 60 days prior to the due date. We tried to stop renewal at 50 days before and told us it would be a problem. Auto-renewal was granted to one-year. Do not need more space! They compared us to a six months of lease, or a lawsuit.
Be careful!!
Poor single-sided agreements
It was necessary to let an employee go. They tried to pay or terminate the contract. The company would instead allow it to stand for nine months, empty than help us. We will not rent from them again—cost-prohibitive and poor single-sided agreements.
Not organized
They are adorable but not organized. The personnel made three attempts to provide me with a correct and thorough process. When I signed my agreement to license, I was given the hours after-hours access card to the facility; then, when I tried using the card the following weekend when I realized that the card was not activated. After that, I asked for the access code after hours for the bathroom. The code I was provided was insufficient and didn't function. After that, I asked for the procedure to access my voicemail outside the site. This could be avoided with some attention to detail.
It is often unpleasant
Reception can be average. It is often unpleasant and, while generally welcoming, is not professional. Premier doesn't seem to pay enough to draw better applicants. Except for an office administrator, receptionists aren't dressed professionally; some don't have good telephone manners and are sometimes rude. Policies are designed to charge clients nickels and dimes, which doesn't promote cooperation. Security is good, and the buildings are neat and quite lovely. If you are a growing business, this is a minimal choice.
A reputable business
I chose to give the Poor rather than Bad rating that the personnel at my place of work (101 West Broadway) is excellent. However, the organization that they represent is not perfect. Deposit policies are wildly untrue and crafted to create deposits and generate revenue. In addition, the procedure of deliberately concealing what is known as the "small print" associated with auto-renewals is incredibly unethical (to be honest). I'm stuck in a contract due to auto-renewal, but I will leave when I can choose a reputable business to partner with.
The customer service was pathetic
The customer service was pathetic. The person in charge of booking Charlotte's rooms was incredibly unprofessional on the phone. We have a small group that meets regularly at Charlotte, and she cannot get our business.
We've worked associated with Premier Workspaces for several years
We've worked associated with Premier Workspaces for several years. Monique, Ithaka, and Nathaniel are excellent. When we've needed help, they have always taken action promptly. I am thrilled with this place because I am sure that my clients will be treated with respect and professionalism. Outstanding. I highly recommend this center to anyone seeking a professional and reputable environment to run their business.
It was an incredible office
It was an incredible office. It was a top-quality office with spacious and inexpensive offices. It was highly modern and located in a prime position. Unfortunately, the carpets were poorly maintained, and the receptionist was extremely unfriendly. We inquired with the receptionist about our appointment, and he responded, "You don't have an appointment; if you did, my manager would have told me."
Worst Cystomer Service
Over a four-and-a-half months there was not one single mailer or package that arrived in my mailbox.
I checked with every sender, postal office, as well as the shippers to ensure there was no error at our end.
Premier is not a problem in charging fees for service, however! If you really need to get mail delivered to your company, stay clear of!
You'll avoid many headaches and stress.
Internet MUST BE UPDATED
It's delicious coffee! It's quiet and has friendly neighbors. It's always spotless in the bathroom and kitchen.
The internet is old! The Cat 3 internet cables are no longer available, and I must tether to my internet while working.
Although I've mentioned my inability to find the correct equipment for their connections, no one knows.
If you have an older computer or office equipment, your internet may not work.