(3.1)
Q&A
Is PetCanva legit?
PetCanva has 23 reviews on 99consumer.com, with an average rating of 3.1 out of 5. This indicates that most consumers are satisfied with their business interactions and dealing. Therefore, feel free considering purchases or engagements with the business.
How to reach PetCanva customer care?
You can contact PetCanva customer care via email at [email protected] or by calling them at
Where is PetCanva located?
PetCanva is located at address United States.
Good Experience
The case took a piece lengthy which became predicted because its custom art, however what i don’t like is how hard it's far to take off of my telephone. I’m one of these human beings that likes to position cash or a card in the back of my cellphone but i conflict with taking the case off. There’s additionally a little crack proper above the digicam at the case but it hasn’t troubled me too much, i’m just worried it’ll break in some unspecified time in the future. Everyone enhances my case although and i genuinely like it.
Customer Support Ignoring Emails
This organization is a entire and utter shaggy dog story. I ordered I personalized gift for my lady friend for her birthday at the 19th of March. They fudged up the orders and despatched my item to any other character and despatched me theirs. I again the wrong order and become told the ideal order would be shipped ASAP… then when I’ve asked for an update on what’s happening I get the same rubbish excuses and they say ‘we are able to replace you soon together with your monitoring order’.
It’s now the 30th of March and the customer support are actually completely ignoring my emails. I was told my instances might warrant a refund in a single electronic mail however after I ask for one I get ignored. This clearly looks like a scam and is with the aid of a long way the worst experience I’ve ever had with shopping for a product from any agency. Stay clear of those human beings as they'll fortunately take your money but you can in no way acquire what you paid for.
Great Quality
I requested a pillow of my canine. The picture had him wearing a white bandana but he had a white chest so I made a request for them to change the colour. They did not see the request until the pillow turned into despatched out. However, they did make an apology and make changes to the digital document which I do appreciate. The pleasant of the pillow is incredible, the colors are vibrant and the art is fantastic. Overall I'm very pleased with their carrier and will order once more.
Overall Good Experience
The normal experience turned into top. Pet canva dashboard shut down for a chunk even as I became anticipating my paintings to be finished which changed into a piece annoying as I become very what to peer what it appeared like. My most effective different hassle become the size of the blanket as it states mattress size or something like that buts it is able to infrequently cover me. I’m Australian so bout to true with inches. The blanket changed into really tender and the print cane out well.
Not Great Customer Service
I ordered a T-blouse, which I received and it had a hole in it. I straight away contacted assist and acquired a response that my order would be finished again. I acquired an replace pronouncing my order shipped numerous weeks after that and the transport quantity was similar to on my original order. I contacted them once more and have been from side to side with the guide man or woman and the problem has still now not been resolved. I am quite sad, seeing as it became not cheap and I loved the product (except for the hole, obviously).
If Possible Give Zero Star To PetCanva
Would leave this company zero stars if feasible. Ignore there faux critiques and adorable puppy advert they are a nightmare. I paid the more £eight for the three-5 running day shipping and right here I am 28 days later with the canvas. The tracking hyperlink they despatched for DTCS is sketchy at best, I’ve watched the canvas traverse round India at the least three times. The canvas itself is terrible great and the picture of my canine isn't always concentrated efficiently. Customer provider is very sluggish, probably every week for them to answer with an automatic reaction. Please live far from this company it’s now not well worth the problem.
Customer Service Lacking
I also spent the cash to have these items rushed. The photos did not. I ordered four photos but they only gave me 3 photos to examine. If I brought this matter to their attention, it took several days for them to respond, and then they took their time and didn't do the job right. Although I received the pictures I requested, they weren't completed in a timely manner. The company allowed you to look over the images before sending them out and I informed them of the issue. However, they didn't listen and they did not bother to send them, so I have now three photos featuring my pet's name the photos and a third without.
Unfulfilled Dog Harness Order from Pet Canva
I ordered a dog harness, and now I'm concerned about what's happening with my order. I haven't received any communication from Pet Canva, and if they did send my order, they failed to provide me with a tracking number. I even attempted to visit their website, petcanva.com, but it doesn't seem to exist or is not working. I'm at a loss on how to get in touch with them, and I have no clue about the status of my order. Given these circumstances, I wonder if this could be a scam.
Inferior service and experience
I was sent a defective phone case, which could not have passed the quality check. 2 weeks later, I was told that a new item was being delivered to replace the defective one. Still, I haven't received anything, and the customer service hasn't provided the tracking number despite saying it's been given—inferior service and experience.
The excellent service
We were delighted with the excellent service and quality of Pet Canva. My family members loved the pet blanket that I gave them as gifts with their two dogs. I'll be purchasing a pet blanket for myself. I made an order for an anniversary present for my dad. Within a few hours of placing my order, my father's Dog disappeared, and he was devastated.
I've tried
I purchased an animal harness and am unsure what happened to my order, I haven't heard from Pet Canva, or if they sent my order, they didn't give me a tracking code. I've tried the pet canva.com, and it's not showing, so I'm unsure how to contact them. I don't know what to do with my order, is this fraud?
PetCanva has consistently impressed me with its products
PetCanva has consistently impressed me with its products. Every time I try something new, the quality is exceptional. The prints are vibrant and crisp, but the base items are just as impressive. I highly recommend PetCanva to anyone in the market for pet-themed items.
It was of poor quality and didn't appear like the sample piece
I ordered a custom-designed mug for my dog and me. It was of poor quality and didn't appear like the sample piece. The artwork was not as large as anticipated, and the mug was not worth the price. The tracking was not available for international shipping.
I love shopping with you
When I go to your website often, I buy something. You offer high-quality products. Your customer support is pleasant and accommodating. I love shopping with you.
Too Many pop ups
It's not a reflection on the company's products or their customer service, neither of which I've had the pleasure of experiencing so far.
However, I felt that there were more interruptions due to pop-up advertisements throughout this website's purchase and shopping process than I've experienced before.
The irritation grew after I had completed my shopping and was almost putting off my purchase.
The fabric is lovely and soft.
I bought this blanket as an anniversary present for my boyfriend, and He enjoyed the blanket. The fabric is lovely and soft. The artist was awe-inspiring in getting our cat snuggled on the mantle. 100% recommended. The perfect pet-related gift
I absolutely love this company!
I love this company! High-quality, and I'm enthralled with the items I've purchased. Pet lovers will be grateful to have these products for gifts or even for themselves. They are quick to respond and simple to resolve any issues should they arise!
Fast and excellent job
Pet Canva has been a wonderful experience for me. This is the second time I've been shopping with their site, and they have done a fast and excellent job of depicting our furry companions! It's a great idea for a gift and has been a massive hit each time! I could not be happier with the result!
The luxurious quality
The blanket turned out superior to what I expected, from the similarity of the picture of my pet I sent to it and the luxurious quality. It was a present for my cat's sister's "Gotcha Day," and she claimed it was the most beautiful present she had ever received from her furry friends. I also experienced an issue with their login, and the support team was quick to assist me and keep me up to date on my purchase!
The quality of the products is excellent
I'm delighted to have discovered PetCanva. The quality of the products is excellent and the prices affordable. I'm in love with all the company's blankets and mugs I bought! Everything I've purchased from them has been beyond my expectation! The creators are phenomenal, and the work is stunning!
I've had a wonderful experience
I've had a wonderful experience purchasing blankets from this site prior. I bought a poster, and it took more than an entire month to arrive with me contacting customer service weekly for updates. Customer service did not send any email messages to me with updates either. They did not inform me that the poster was lost, and they refunded me 20 percent at the very least. This was grueling and frustrating when I received an item from them in less than two weeks. Perhaps don't purchase posters from them.
Pet Canva has been a great place
Pet Canva has been a great place to buy from twice, and the quality of each purchase was excellent. Pet Canva would well serve anyone looking to add a pet to their lives. I purchased the King-size Sherpa blanket, mousepads, and a mug.
The personalization options allow you to personalize your product. They are all great and of excellent quality. It is easy to approve your artwork and request any changes. Although I received the wrong pet on my first purchase, the problem was quickly resolved, and the mug was returned to me.
Extremely unhappy with the experience
Very much unhappy with the experience. I ordered a blanket weeks ago, and they said it would be here in 2 weeks. Today has been exactly 14 days; not only is it not arrived, but they haven't even sent it out yet nor given a tracking number nor when it will arrive. I lied and said it's because December is a busy month. Every year it's a busy month; you have 11 months to prepare. If you want something that will be quick and easy, word of warning, don't order from here.