(2.9)
Q&A
Is Motif Photos legit?
Motif Photos has 85 reviews on 99consumer.com, with an average rating of 2.9 out of 5. This indicates that most consumers are dissatisfied with their business interactions and dealing. Therefore, caution is advised when considering purchases or engagements with the business.
How to reach Motif Photos customer care?
You can contact Motif Photos customer care via email at [email protected] or by calling them at 646 791 3833
Where is Motif Photos located?
Motif Photos is located at address United States.
Not Deliver On Time
FedEx did now not deliver well timed. I could admire an option on delivery technique. Not extraordinary for novices. I find it frustrating that I can not make the image smaller once I region it inside the calendar. I would also like to reset the font so I could use it throughout the calendar while not having to reset for each exchange I make. Never Come again to address this enterprise.
Late Book Unshipped Order
The book failed to arrive on time, and UPS also explicitly conveyed that Motif had generated a shipping label without actually dispatching my order. Granting negative stars would be a generous option: not only has my book not been shipped, but even a week past the expected delivery date, their automated systems persistently seek a positive review from me. Needless to say, that request is far from being fulfilled.
Mofit is more expensive
There were typos in my work that did not get rectified. Also, I didn't appreciate that when I uploaded Mofit to a folder; the images were not ordered; it caused a lot of time. Finally, Mofit is more expensive than its rivals. It was a good choice for me as this was my first Mac experience. However, I'll be looking at prices again the in the future.
Excellent quality
I was a bit disappointed with the small size of what I received. It was a breeze and excellent quality; however, be aware of how small the books are. Spend more money, and you can get more space with a hardcover.
It's just fantastic
I've ordered 8100 pages and am working on three additional ones. I am thrilled with the final album. Recent improvements make the website more adaptable to creativity. A glitch occurred that caused all my pictures to disappear from my profile. However, I managed to return them. The upgrade notifications can be frightening, but I love the service. It's just fantastic!
It's perfect
The first time a user, I am satisfied with the book I designed for my grandson, who is about to graduate high school! It's perfect, and the images are crystal clear and precise. I am thrilled that I could put photos and texts on the dust covers! The wood-grain background was rustic and did a great job. The book was shipped so fast! My grandsons are the next who are about to graduate, and I'll create their books using Motif! Thank you for the beautiful picture book!
Team is excellent
I am thrilled with my completed book, but it took time. My most challenging issue was creating several text boxes and then adding text to them. The book looks good as you make it, but the moment I attempted to print it, I received an error message that said the text was not within the boundaries. This meant I needed to adjust and modify everything. There were a few other issues, but the Motif team is excellent at getting back to me quickly with help.
Not in the manner
My book was printed incorrectly. I requested a second printing, and the book that was reprinted came with images that were pixelated and not in the manner that images were displayed shown on the computer. I want the book to be produced correctly at no cost to me.
The currently defunct
It's lovely to make albums of your photos. However, I'm finding it complicated to insert the words, particularly when contrasted with the currently defunct Apple application.
A fantastic job
I realized that a different business created my previous two books of photos purchased in April of 2023. I was impressed with the overall quality of these books. I was pleasantly surprised because this would be my last purchase from Motif since the previous photo books were not very impressive. The images were blurry, and the colors were dull. My order from April was exceptional. Thank you to the company. They delivered a fantastic job!
Excellent service
The photobook I received is stunning. The company is professional. There is the shortest time between uploading the project and getting the book. Excellent service and very simple to use the application. It's simply fantastic.
An easy and effective
Easy to operate and make memorable albums. It sorts photos automatically and lets you quickly alter and modify them. I utilize it every vacation to create a unique holiday album—an easy and effective way to save your memories.
Orders get canceled, but then charged.
We have tried several times to order photobooks during the last days. However, our orders get canceled with „error“ due to allegedly wrong credit card details but then charged to our credit card accounts. Unfortunately, Motif is not responding to our support requests and can not be contacted by phone.
The print quality was poor
The software is excellent. However, the print quality was poor. When you examine it closely, it is clear that every pixel and anything similar to skin tones with shading appears blurry. The paper is gorgeous and the binding is beautiful, but the images appear pixelated and fuzzy, all displayed in adeq, rate resolution. It's a shame since we've spent hours on it, and we spent over $100but it appears to be a low-cost printer at home. It seems.
It is supposed to remain
It was not clear why. I had ordered my book after that, but when I returned to work, there were no pictures, meaning I couldn't repurchase a book without starting all over. The book was saved. I'm not sure what's going on. It is supposed to remain there until I remove it. There should also be additional options for the layouts and designs.
Excellent print quality.
Motif has allowed me to create some fantastic albums to commemorate special events. You can select auto flow in your choice or completely control the layout you want to make. That's what I did. Edit and resize images within the app and even add your text. It offers a lot of flexibility regarding the page's color and background. I've had plenty of fun and great reviews! The books are printed in a matter of days and then returned packed. Excellent print quality.
Consistently amazed by the final products of Motif.
Consistently amazed by the final products of Motif. I've designed numerous photo albums. It takes some time to find out how to do certain things, and adding text can be difficult however, once you've figured it out, it's easy to use the program.
The motif is straightforward to use
The motif is straightforward to use. It gives you a wide range of choices and guides you throughout the process. The result is elegant and professional-looking. Many people praised my book.
I was a fan of the Apple photobooks
I was a fan of the Apple photobooks. This is the first alternative app that I've tried. I was highly impressed! The only thing I would suggest for improvement is to allow you to change the order of pages individually, which you could do with the Apple application (unless it's already there and I have missed it?). The delivery was faster than the suggested timeframe, which was terrific considering the recipient had cancer. Your speed ensured she could look through the book with her son before she went unconsciousThank you for that. Forever grateful to you for helping bring a dying woman joy!
I highly recommend this program and will use it for all my photo printing projects.
I used Motif and Photos on a MacBook Pro to create a book. It worked flawlessly. The integration between both applications was flawless, and removing and adding photos from the book was simple as I progressed. The interface was user-friendly and offered more options for layouts and features than I anticipated. The design of the book I printed was exceptional. It was also affordable for 13x10 24 pages! I highly recommend this program and will use it for all my photo printing projects.
Thank you so much
Short story When I received the hardbound photo book for $69 that I purchased, I found it subpar. The pages weren't properly lined up (they were not in the proper alignment) with the hardcover's outer cover, and there was the sound of a crinkling when turning the pages that did not go away. I contacted Motif customer service, describing the issues and providing photos of the flaws. After a couple of days, Motif Customer Care emailed back, saying they would send me a new print (free of charge) that would go through two quality checks before being delivered. I received the unique pattern with no issues and in excellent quality. My faith in Motif was restored. Thank you so much. Thank you.
My order went missing when it was delivered
My order went missing when it was delivered. However, Motif processed my order again, so I got my books in two days. They quickly responded to my issue. In addition, the book turned out fantastic!
We are delighted with the final product
We are delighted with the final product (photobook); however, the design was a lot of work. We ran into a peculiar issue after the first 75 pages of the 90-page book had been completed. While customer support was eager to assist, no solution was provided for a long time until I came up with a solution myself. We were doing something atypical with the software, and they even offered me a discount, but I would have preferred to complete the book quickly and easily in one go.
They are larger than most home-use printers manage, and the calendar comes with these images.
My calendar was perfect when it was written in Photos, and each image was based on high-resolution originals, which is suitable to frame once the calendar is taken down. It is a great way to give or make an individual calendar 100% usable as separate images. Broken down to 12 or 13 pictures, the price is close to that of great photos. They are larger than most home-use printers manage, and the calendar comes with these images.
They also aren't without their flaws. Good work, Motif!
I've been working on an enormous photo project and have finally handed in four books to be printed. Three of them are over 100 pages. They're all gorgeous! They delivered very fast (3 or even four days for them to reach Canada after pressing the"send" button). It's essential to get used to the layout program, as with similar programs. They also aren't without their flaws. Good work, Motif!
I hope this update can improve by placing text boxes at the end of the webpage
I've previously made a dozen Photo Books through Apple on my mac. However, I am delighted to use Motif Photos to make the books. Motif provides more flexibility when making pages by customizing the sizes of every picture according to the need. It is also possible to add An "undo button"! I hope this update can improve by placing text boxes at the end of the webpage.
I was delighted by this application!
I was delighted by this application! It was straightforward to navigate and use, and I could make books appear precisely how I wanted them to. The high quality of my book is exceptional. We couldn't be happier with our book's final product!
I have always used Apple to write my books
I have always used Apple to write my books; I was delighted to discover an alternative company with the same characteristics. I was satisfied with my first book's high quality. I did not rate it five stars because I sometimes found creating the book difficult. I didn't add the text on the cover as I had initially intended. However, I've recently bought my second book and am halfway done with my third. Thank you
I also enjoyed making an image book (330 images on 100 pages!) using Motif!
I also enjoyed making an image book (330 images on 100 pages!) using Motif! It was simple to use and gave me some fantastic creative options. There were two significant issues the border between the photos differed in width on some pages and other pages, and there were some spots that were not in line with the back cover's green color. For the price, there's the possibility of improvements.
Three stars as the final produced product are excellent
Three stars as the final produced product are excellent, and I love it. Three stars as the program crashed 30 or more times during the production of one 50-page album, which was highly frustrating. Motif: you continue in the grip of software glitches. What's it that you aren't able to sort out? IFairor harsh? Guess that the virtual exclusivity over users who previously used Apple Books has made you lazy.
I am incredibly pleased with Motif
I am incredibly pleased with Motif. It's the only photo book application that is simple and easy to use. There was no issue at all with the loading of my images within the software. I initially ran into a bit of difficulty trying to finish my orders, but it appears to be working well now. The quality is excellent, and even when I accept an image that the program informs me of, it isn't great. I'm pleased with the results. My books appear to be complete and in the mail quickly. I never use expedited delivery. I'm working on an enormous project with hundreds of possible photos, and the images are not being loaded sequentially in the application. It will take longer, and it would be wonderful to reorder them in the middle instead of fumbling around for the photos I'm thinking of using!
I would not recommend purchasing books from this company
Review: After just one year of ownership, I was disappointed to find that pages had fallen out of several infrequently and gently used books from Motif Photos. When I contacted the company about the issue, they responded that all books fall apart, even if they're sitting on a shelf, which I found acceptable. I would not recommend purchasing books from this company due to the poor durability of their products.
I am incredibly pleased with the design and quality
I am incredibly pleased with the design and quality of my Motif photography book. The images are vibrant and bring beautiful memories. The only thing I would say is that I'd like to have more layout options.
I wouldn't recommend it
I can't believe that Apple supports this website! OMG. This is the most frustrating. I started my project, could not finish it, and had to redo my project TWICE before completing my task (on the third attempt). SO FRUSTRATING! I would have reverted to another application mid-stream. However, I was sure it could be a good idea "this time." The site is also absurd. You can't connect one app with another (really? why would you want to?). I have two photo books and wanted to create one. There is no way to duplicate sections from one book to the other. Additionally, there are no copying "placed pictures" from one book to the next, so when you have to recreate pages, you'll have the images available. I am highly dissatisfied with this website and wouldn't recommend it.
The motif is constantly improving its impressive interface
The motif is constantly improving its impressive interface. It is imposing because the quality of the images an,d the photos you view on your computer screen when you purchase are precisely what you will receive. It makes the process of creating an album easy and enjoyable.
I am impressed by the quality and weight of the papers in these hardcover books!
I am impressed by the quality and weight of the papers in these hardcover books! They've been a great present for our family at our annual reunions that will be kept for many years, hopefully for generations!
Highly recommend your business
The book of photos I made is stunning and easy to make. It's great to reflect on the good times of a vacation. I own many of these books in my collection and highly recommend your business.
It's probably due to my learning curve
I believe that MOTIF continues to make it easier to use its application. However, I have some issues with the text blocks. It's probably due to my learning curve. Slow but specific. Keep improving.
Simple to use software for Photos on the MAC
Simple to use software for Photos on the MAC. Although it's not the cheapest, the printing and color reproduction quality is excellent. The only issue is that you aren't able to change the layout of a single page the double spread, which could be 5*
The book was not loaded several times
The book is of good quality. However, it was an extremely poor experience ordering. The book was not loaded several times, and I was charged repeatedly without having an order confirmation. A charge has been pending on my account for 14 days since it failed to clear.
There is a need for better customer service.
There is a need for better customer service. There isn't any practical support for customers. When you call the number, the person who answers does not know anything. The first time I called, I told them about my problem and was assured that an engineer would call me, but nobody did. A few months later, the second time I called to explain my issue, I received an email that contained an ineffective response form.
There is no number or contact method to customer service.
After downloading the application, I picked the book style and downloaded my photos. I'm experiencing issues with editing, so I tried contacting customer support. The page opens with "contact us," but when you click it, there is no response. There is no number or contact method for customer service.
I would rather never make use of Motif ever again.
The methods of adding texts to books within Motif Photos are unclear and don't work. It's a lot of work and challenging to add text. It's so complicated that I'm trying to find an alternative program that lets me use my photos on my Mac effortlessly and use text to create books. Other aspects of bookmaking include fine-tuning the images, resizing, and formatting pages. However, adding text is so unnatural that I would never use Motif again.
Faulty delivery but responsive client service
The book, however, arrived with nine printed and 31 empty pages. After complaining about receiving only the 20% discount on submitting the project and leaving a negative critique, I was given the option of a refund and a free print. The question is whether the book of photos will be printed as submitted initially this time.
I'm frustrated would be an overstatement
I have successfully and happily utilized Motif photos before. However, my latest encounter with two books resulted in an issue at checkout. I receive an error message that is not clear to me and is not clear to translate. I contacted Motif through the Customer Service section of the website twice during the week and haven't heard back. To say I'm frustrated would be an overstatement. I've spent countless hours creating two gorgeous books I'd like to look over and then get printed. Please get in touch with me to assist me in solving this problem.
It's as good
It's as good, if not superior, to my previous iPhotos books. I searched for a similar product, and Motif exceeded my expectations and expectations—excellent customer service when I asked questions and a request. We had a wonderful vacation, and Motif was able to help us save those memories beautifully.
It's generally perfect and is undoubtedly the best I've seen
It's generally perfect and is undoubtedly the best I've seen. It is compatible with Photos. The main issue I have concerns the system for payment. It's not consistent with Apple's OS, and it always rejects my bank account as the only one that does this.
I strongly recommend that you take your company elsewhere.
I made my purchase almost three weeks ago and ordered expedited delivery. I haven't received any information, and my order reads "In progress." I have contacted customer service numerous times and received no further information. I am shocked at how bad their customer service is. I strongly recommend that you take your company elsewhere.
The most recent purchase was a joke
While previous experiences were easy to handle, the most recent purchase was a joke. The original calendar did not reach my doorstep, which necessitated cancellation and order re-order. The re-order was delayed almost a month...now close to February, on a calendar that was supposed to be a gift for Christmas for my grandmother who, in her own words, said that it is the only present she's looking at looking forward to...unfortunately she has since passed away.
The book looks stunning
The book looks stunning. There were a few tiny errors, but the book looks beautiful. My only concern is the spine. I've had a divide in the past books I've written; however, I could not find any option to use it this time. How do I create the title of my book in the spine?