(3.6)
Q&A
Is Mikes Locksmith legit?
Mikes Locksmith has 10 reviews on 99consumer.com, with an average rating of 3.6 out of 5. This indicates that most consumers are satisfied with their business interactions and dealing. Therefore, feel free considering purchases or engagements with the business.
How to reach Mikes Locksmith customer care?
You can contact Mikes Locksmith customer care via email at [email protected] or by calling them at 240 506 7500
Where is Mikes Locksmith located?
Mikes Locksmith is located at address 1100 Taft St, Rockville, MD 20850, United States.
Greatly Impressed
We simply sold a brand new domestic so we referred to as Mike, who upgraded our locks and took the time to talk through one-of-a-kind alternatives. We are very happy with the brand new locks, which experience a whole lot extra steady now.
Greatly impressed with Mike's understanding of his business and his professionalism. Would no longer use everybody else for lock carrier. He additionally become very pleasant with our canine, that is constantly a plus.
Fair Advice and Reasonable Price
On time. Fair advice and an inexpensive price. My front door lock become damaged so I made an appointment via the Yelp app and were given a reply in much less than 30min. Scheduled for next day. Mike arrived inside 5min of scheduled time. Quickly recognized issue and presented solution; in this case replace lock.
I offered a regular lock from him and he installed in beneath 45min. He made adjustments to door to restoration problems that probable brought about untimely failure of previous lock. Would use his offerings once more.
Good Job But Bad Communication Method
They did a good task, however we arranged the paintings via the messaging. I do not assume Mike is the only that handles the messages; whoever does isn't careful approximately answering questions or maybe studying them. We organized a time and day, yet they sent the truck on the incorrect day -- showed up a day early when I become now not on the town (their mistake), they tried to alternate the time for the next day, but I had to insist on as a minimum the saem day. They came.
There were surprises on the invoice (+$one hundred) despite clean questions and solutions inside the written messages. So, Mike, whoever handles your messages isn't doing a good process. Should have value you three stars.
Not Useful
I hired this company based totally at the advantageous opinions. Mike is very great and short. However, he swapped out an antique door lock to my front door, allowing me to simplest be capable of lock my door from the front of my home. He admitted I ought to easily lock myself out and will want to be careful.
Unfortunately, it is now not beneficial so one can only lock my the front entrance door from the out of doors. I certainly needed that changed into communicated in advance as I would not have opted for this; had no idea I had to specify, I desired with a view to lock my front door from internal my home.
I changed into amazed as I supplied pictures ahead of time and was furnished an inexpensive initial estimate. Apparently the lock with the cylinder that permits you to fasten your door, like a ordinary door, had a starting fee of five times the quoted estimate. I'll stay with the lock he set up till I locate something more practical.
Disappointing Experience
Scheduled an appointment after hours for estimation, and made specific contact arrangements to inform me when the reason was that his appointment was cancelled. I also compensated a few evening events to make room for his busy timetable.
Mike did not show up, did not call me to inform me that it was not going to happen according to the time we previously scheduled however, he didn't contact me again to change the date. I'm sure Mike is an excellent ma and a superb locksmith; however, it is not in my experience.
Not willing to provide some assistance
Rude. I called to inquire about questions about locks. I received a message that read, "We're full today." I was then rushed off the line and then hung up. He probably thought that because I would not be a customer, he was not willing to provide some assistance as a human being would.
I would highly suggest Mikes's's Locksmith!
I would highly suggest Mikes's's Locksmith! The representative was on time to change my locks and did not overcharge me. I would use them again in the future if required.
Mike was punctual, cautious and thoughtful
Mike was punctual, cautious, and thoughtful. He was also friendly. He explained what I wanted and gave an array of options and explanations. He was prompt and professional. He was also tidy. He also came by on the weekend! I would highly recommend him.
I would highly recommend Mikes's's Locksmith!
I would highly recommend Mike's Locksmith! The representative was on time to change my locks and did not overcharge me. I will use this service again should it be needed.
Highly recommend his services
Mike was fantastic. !!!! I lost my keys this morning and was forced to contact the locksmith emergency line.
Mike was there in just 20 minutes. He was professional and helped me get into my house quickly and quickly.
Thank you for being so helpful, Mike. I highly recommend his services!