50 Reviews on MCProHosting LLC
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About MCProHosting LLC
MCProHosting was founded in 2011 and is the world's largest and most trusted game server provider. Our mission is to offer a premium service supported by a passionate team of hard-working people who will go the extra mile for you to make your gaming experience the best. Thousands of clients around the world have appreciated our services. We exceed industry standards and show our passion for improving the community. As we grow our family, this mentality is what we live by every day.
 8885128626 |
 [email protected] |
 https://mcprohosting.com |
 5830 E 2nd St, Casper, WY 82609, United States |
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Modpack Woes and Ticket Troubles
I recently had a rather frustrating experience with MCProHosting LLC. I was excited to try out their modpack, but unfortunately, the server couldn't handle it. I requested a refund, and to their credit, they granted it. However, my dissatisfaction stems from the fact that they closed the ticket the day before processing the refund. This forced me to open a second ticket to ensure I received my money back. While I appreciate the eventual resolution, the unnecessary extra step disappointed me with the overall customer service experience.
It was frustrating
My companion and I had a wonderful experience hosting with MCProhosting on Minecraft servers. However, after we paid for the ARK server, we were frustrated by the ongoing difficulties and chat representatives' inability to assist. It was frustrating that the "24hr ticket answering" took longer than 12 hours to respond to an urgent issue requiring us to a second ticket to fix the problem with the server. Live chat representatives help as many as they can. However, it's not like Minecraft can be the only item worth the price on this website.
This team was accommodating
This team was accommodating in explaining why I couldn't play mod packs (12-year-old). In turn, they have offered various mod packs that are similar to the ones which are played by streamers that I follow. Austin exceeded my expectations when other MC servers I've tried didn't. I'll be using Austin for the rest of my life!
Incredibly patient
Octavio was incredibly patient with me, answered my questions, and helped me set my server up the way I intended. It didn't make me feel stupid for not knowing how to set up my server.
Fast and efficient
They are stable as well as fast and efficient. Support is rapid and comprehensive support. I changed my server's location and received support several times with Austin N. and William O. without issues. Fantastic customer support and an excellent choice for hosting in general!
Similar issues
There were some issues with the system and getting the server set up, but when I contacted live support, Austin N. could help me even though I encountered five issues or similar issues.
So grateful
Everyone should check this! Nahuel is by far the best and most accommodating support representative I've talked to so far. Nahuel is an absolute gentleman and seems to be a support person who wholly ted in fixing the problems you encounter on your server and any other queries you may have regarding your server! Thanks so much, Nahuel, for your patience and help. You are an incredible individual! I am so grateful to you!
Pricing is expensive
It seems like I can't join my account without only a few seconds, even with an unconfigured server that has no additional add-ons. Pricing is expensive, especially when compared to providers with the same server.
Do not offer adequate protection
I'm more than four years old and am with OVH, and they do not offer adequate protection. I went to mcshield.com and stayed for about two months. Today I found out they have stopped offering protection. I would like to see them raise the cost by 20 dollars; however, ensure we are not left with no protection. You have given too many
Outstanding Technical Support from Daniel W
I recently encountered an issue with my server that frustrated and overwhelmed me. I reached out to the customer support team for assistance and was fortunate to be connected with Daniel W. When I started chatting with him; I could tell that he was highly knowledgeable and experienced in technical support. He listened carefully to my problem description, asked clarifying questions, and quickly found a solution.
In no time, Daniel had identified the root cause of the issue and implemented a fix that worked perfectly. His professionalism and expertise made the entire process seamless and stress-free, and I am extremeincrediblyul for his help. I highly recommend Daniel W., and the rest of the customer support team for any technical support needs you may have - they truly go above and beyond to ensure that their clients are satisfied.
The most unprofessional supplier of services in the industry.
The most unprofessional supplier of services in the industry. I bought a server but discovered they did not have the mod pack group of friends, and I was planning to play. That said, I decided to cancel the server within two hours of purchasing the server. After contacting support to request a refund, I was not granted the refund because I didn't demand an immediate return within the first 24 hours. This business thrives on its fraudulent business practices, and you should avoid them at all costs
The services are excellent when used
The services are excellent when used. However, I encountered issues with the service at first. I was placed on a faulty server node that made me unable to access the service for 3-4 days until they fixed the issues with the node. I wish I could have experienced the full 30 days, which is the price I paid for it, even though it's only for four days. If you have paid for a hotel and arrive and they tell you that your rooms aren't ready for four days, you'd expect them to offer you rooms or extend the stay after the service is operational. It was good, but it felt that I didn't have the complete experience, to be honest.
It's an excellent server hosting service
It's an excellent server hosting service, but I cannot locate chat functionality within the browser. What I refer to is that I am unable to identify a "chatbox" in the browser; this means I can't quickly post messages into chat while not online. I am unable to locate it
I've had nothing less than positive experiences with them
I've had nothing less than positive experiences with them. Any issues I've faced, they've helped me immediately, and having a chat with a representative directly is so significant without waiting for an email reply that it could be hours or even more.
They were accommodating and assisted the entire team
I would highly recommend mcprohost to anyone looking to establish servers. Good and fast. They were accommodating and assisted the entire team. They're so helpful, no matter how small or significant the issue is. They are always there to help. It is also the case that downtime is not so extended, so it doesn't matter. Excellent service; keep it up.
I hosted one server for a time and loved it
I hosted one server for a time and loved it. I am very impressed by the detailed specs on the servers. It's also a great price.
I'm still waiting for my refund
I was looking to install specific plugins for my Minecraft server, but I could not understand the process. It was confusing on the dashboard, and the server was slow to begin. I managed to get the plugins working and stable with a different provider and then canceled my server using MCPro. According to what I have read, if you cancel within a few days after beginning your server, you'll receive the total amount back. I'm still waiting for my refund of $15 for my server, which I received within 24 hours.
Works very well
Works very well. I ran into issues with backups. However, it was resolved after notifying them. It's a bit costly; however, it's worth it, particularly with the brand-new control panel, which looks fantastic.
I expected more from that amount of cost
Aside from you guys sending me an email without me being part of your service, I shall repost my Trustpilot review. This host is Disappointing...Overall the prices are high compared to others. The server you purchase will encounter problems if more than one person explores it. I've bought a Witch pack but could not run it, modified and vanilla stable without tick skipping or bad tps. But the interface is spotless. Simple to use and valuable. I expected more from that amount of cost.
It would be nice to have better customer service.
It started very well until I realized I had not received the dedicated IP I had purchased. It took them about a week to respond with a simple apology, saying sorry, but we do not have a refund for you. At this point, I can not receive an amount-back guarantee. Customer service is not good. It would be nice to have better customer service.
I haven't had any issues with my service
I haven't had any issues with my service since I've had it, and on each occasion, I've needed help, and they've been extremely accommodating. One thing I would like could be done is create an app that has all my server's controls available to allow me to be able to access it more quickly.
These guys have been helpful
I do not know servers. But these guys have been helpful when I've required help and have solved my problems quickly and effectively. For the price, it's worth it.
They can assist or explain
They offer excellent service and can help you resolve any issues you may have (or at least help you solve my own)... I'm not very good at this, but I can solve most of the issues; if I don't, they can assist or explain. )One thing I'd suggest (not sure if this is already available) is adding the possibility of inviting guests to try something from an outsider's point of view.
I came across that is easy to create
I love MCProHosting! It is the sole server hosting provider I came across that is easy to create! Contrary to other server hosts, I was able to achieve my Minecraft Harry Potter dreams a reality!
I've been trying for months to unsubscribe
BEWARE!!!! This is a fraud; after you sign up for their services and attempt to unsubscribe, they'll take you off four accounts. Your password won't work. Your secret passwords won't be able to work. They'll keep charging you. I've been trying for months to unsubscribe.
I'm planning to use them for many years
I've utilized MCPH for several months now, and they've made running an MC server a breeze by helping me set up the server, and if I had any issues, they quickly fixed the problem. I'm planning to use them for many years!
I guess I'll have to wait for years.
Too bad that I cannot purchase anything on this hosting service from Indonesia. I've waited for months to see if I can place an order. I've spoken to their support, but they cannot tell me why. I guess I'll have to wait for years.
Work on the pricing, and it'll be great.
I a lot of money, and I was able to get a better deal from other services at the same amount. 4GB of RAM and just five players on a vanilla Minecraft server, and it lacked speed in a way that was insane; we barely loaded those many chunks! I'm putting this on two stars instead of 1 star because canceling was simple, the company's support was excellent, and the control panel was easy to comprehend. Work on the pricing, and it'll be great.
Servers don't automatically restart
You'll require a 24/7 support team for hosting because servers don't automatically restart whenever they reboot the node. Prices are low, but the support team is slow in responding. MySQL can be extremely slow at speeds of (6 seconds to execute 1 row on ten rows) Backup is restricted to 3GB (so you'll need an offsite backup), and you need to continue to email in increments of 2GB starting at 8GB until you reach the 16GB required to run larger servers.
Considerably less expensive than mc realms.
As choices are concerned within the South African server market, MCProHosting is an affordable option for my brothers and me. If you're looking for a primary bedrock server, Minecraft performs very well and is considerably less expensive than mc realms.
I bought from the Villager Package
I bought from the Villager Package, which has about 4GB RAM for my server (Minecraft Java modded FTB server); I experienced only one minor issue with freezing on the server. Still, the staff was able to resolve it the majority of the time the problem did return. The staff is friendly and easy to communicate with. I will recommend them to friends in the future.
It only takes a bit for support
So far, I have been using the herobrine program, and it's working perfectly. It only takes a bit for support to reply when we request more RAM to run larger modpacks
The only issue was the number of mod packs to play with.
I have the server for my friends and me to play with. It was initially intended for vanilla mc and was a blast. We eventually decided to make modded versions which is why I bought an extremely well-organized upgrade plan. The only issue was the number of mod packs to play with.
They have also been highly active in their involvement in the Minecraft community.
I ran an uninspiring Minecraft server on MCPH years back. I've recently re-entered Minecraft and decided to host with a random hosting service (cheap) since I was unable to remember which company I had hosted before. I constantly wondered, "this used to be so much easier." A quick scan of my emails reminded me of MCPH, and I instantly changed to their service. They've been highly efficient and professional. They have also been highly active in their involvement in the Minecraft community.
I waited for hours, and there was no response.
Apart from that, I tried to set up servers on Sunday. They say the setup is quick. I waited for hours, and there was no response. I reached their live chat service on Monday afternoon and was told their system was not working. There was no estimate of when it will be back up. However, If I inquired the billing department, they could create it by hand in three hours or so. I tried that and got no reply. I received an email the next day that said I hadn't paid my bill, which isn't true, and I have evidence. I responded to the ticket, saying I needed to cancel and the right to a refund. Then, I went to Shockbyte and was GeoServer running in a matter of minutes. There was no response from MCPro However; I received an email from Shockbyte saying hello, and your Server is up and running. It's Thursday night, and I haven't heard from them. You'd think their service would be superior with the amount they charge. It's the worst! e an email without me being part of your service, I shall repost my Trustpilot review. This host is Disappointing...Overall the prices are high compared to others. The Server you buy will run into trouble if there are too many Xplore at once. I've purchased a Witch pack but could not play with Modded and Vanilla stable without tick skipping or bad tps. But the interface is clean and easy to use. Simple to use and valuable. I expected more for the price.
Overall high-quality, continue improving
It's been an excellent web hosting platform for me; the only thing I'd like to see updated is the tutorials as some, as well as all, are outdated; changing this could result in more user-friendly solving problems and learning how you can accomplish using the service. Overall high-quality, continue improving.
They give me very positive Excellent customer service.
I've been highly pleased meeting people who can assist me, and they give me very positive Excellent customer service. I have given them a star because of Every. Single. Time. Something was always wrong when I tried to access my server or the website. The website was not updating; services were unavailable; my server was working, etc. It could have been a pure chance, but it wasn't an excellent experience for m
Server setup was straightforward
Server setup was straightforward, and I could quickly resolve any technical issues I encountered. The service was highly stable, and maintenance intervals were extremely short and easy to manage. They are easily the most efficient tech support team!
A lot of communication and negotiation with his coworkers
My son loves playing on his Minecraft server using MCProHosting. Before deciding, he did the necessary research about similar companies that provide Minecraft hosting. He selected MCProhosting because of its user-friendly interface, high-speed connection to our home, and capability to make free daily backups. In addition to paying for its fees, I've not been involved in his Minecraft adventures. Recently I've witnessed his love for programming, server management, and making games that require a lot of communication and negotiation with his coworkers.
My server hasn't ever been offline and works very well.
This is an excellent hosting service, primarily if you've never hosted your server before; MCprohosting is the best way. Everything is simple to use the control panel, from restarting to changing the MOTD. My server hasn't ever been offline and works very well.
I never had any significant issues
I got the service to set up servers on which my buddies and I play. It's been fantastic. I never had any significant issues, and whenever I needed assistance with the setup, I tried the live chat service, and it was resolved within a few hours! We can't highly recommend MCProHosting enough to anyone looking to set up servers!
I'm a partner with mcprohosting
I'm a partner with mcprohosting. When I first joined, I ran into a tiny issue. I visited the live chat, and the staff was amiable and resolved the issue within two minutes. I haven't had any issues regarding the support since. They also have a well-staffed Discord and provide valuable links to assist with any minor problems.
Excellent service that is easy to understand and use
Excellent service that is easy to understand and use. I cannot recommend a better service for someone looking for a perfect server for the best cost. One suggestion I would make is a more straightforward method to create customized maps and install the maps. There are many mod packs available, various variants of vanilla, and the spigot option for those wanting plugins.
Server installation was easy
Server installation was easy! The most impressive thing is the level of support you get regardless of whether you know the basics Reps are there to can help you. They installed maps, set them up, and suggested which sites to search at other maps available for Minecraft. Very helpful and welcoming.
Set up of a server takes just one click.
Reliable servers even from the northern regions of Canada. I was planning to play only for a month, but keeping it for a more extended period was worthwhile. My family is pleased with the product. Chat support is excellent and also. Set up of a server takes just one click.
It's been fantastic.
I have an Ark Server that I share with some friends, and it's been fantastic. It has performed excellefantastically and is even capable of handling the hordes of us playing with the ark, something that none of the other servers we've attempted to use takendle. I've been with them for about a month, but I would like to continue using them for an extended time!
A terrible service
A terrible service, the server has never worked with outdated guides, and I was charged twice in one row each time; even after I canceled my service, I had no idea how their servers functioned.
It was a straightforward inquiry
It was a straightforward inquiry about an offer you sent me, and Hunter Wright helped and then was able to take care of the issue for me. Thanks for your help.
Unhelpful
I won't recommend this service to anyone. They were unhelpful. They will scam you and take your money. Now, I need to get my money back from the credit card company.
Quick resolution for any issue
My Minecraft server had some corrupted.json files, which resulted in my players being kicked and the server being unable to run. Jojo M found the problem and fixed it within minutes. Within minutes, I was back online with my players.
Although I am the sole person responsible for the server, MCProHosting has gained a reputation among my players as being extremely responsive and quick to resolve any issues.