MCProHosting LLC

MCProHosting LLC

50 Reviews
50 Reviews

MCProHosting LLC

Rating (3.8)
1 Star
2 Star
3 Star
4 Star
5 Star


Is MCProHosting LLC legit?

MCProHosting LLC has 50 reviews on, with an average rating of 3.8 out of 5. This indicates that most consumers are satisfied with their business interactions and dealing. Therefore, feel free considering purchases or engagements with the business.

How to reach MCProHosting LLC customer care?

You can contact MCProHosting LLC customer care via email at [email protected] or by calling them at 8885128626

Where is MCProHosting LLC located?

MCProHosting LLC is located at address 5830 E 2nd St, Casper, WY 82609, United States.

50 Reviews on MCProHosting LLC

  1. Caleb Adams
    1 rating

    Modpack Woes and Ticket Troubles

    Nov 15, 2023

    I recently had a rather frustrating experience with MCProHosting LLC. I was excited to try out their modpack, but unfortunately, the server couldn't handle it. I requested a refund, and to their credit, they granted it. However, my dissatisfaction stems from the fact that they closed the ticket the day before processing the refund. This forced me to open a second ticket to ensure I received my money back. While I appreciate the eventual resolution, the unnecessary extra step disappointed me with the overall customer service experience.

  2. Felix Wong
    2 rating

    It was frustrating

    Jun 9, 2023

    My companion and I had a wonderful experience hosting with MCProhosting on Minecraft servers. However, after we paid for the ARK server, we were frustrated by the ongoing difficulties and chat representatives' inability to assist. It was frustrating that the "24hr ticket answering" took longer than 12 hours to respond to an urgent issue requiring us to a second ticket to fix the problem with the server. Live chat representatives help as many as they can. However, it's not like Minecraft can be the only item worth the price on this website.

  3. Marta Klingbail
    5 rating

    This team was accommodating

    May 16, 2023

    This team was accommodating in explaining why I couldn't play mod packs (12-year-old). In turn, they have offered various mod packs that are similar to the ones which are played by streamers that I follow. Austin exceeded my expectations when other MC servers I've tried didn't. I'll be using Austin for the rest of my life!

  4. Emily Goedesky
    5 rating

    Incredibly patient

    May 14, 2023

    Octavio was incredibly patient with me, answered my questions, and helped me set my server up the way I intended. It didn't make me feel stupid for not knowing how to set up my server.

  5. Brian Weis
    5 rating

    Fast and efficient

    May 11, 2023

    They are stable as well as fast and efficient. Support is rapid and comprehensive support. I changed my server's location and received support several times with Austin N. and William O. without issues. Fantastic customer support and an excellent choice for hosting in general!

  6. Matt Hiltner
    4 rating

    Similar issues

    Apr 21, 2023

    There were some issues with the system and getting the server set up, but when I contacted live support, Austin N. could help me even though I encountered five issues or similar issues.

  7. Andy Brizek
    5 rating

    So grateful

    Apr 19, 2023

    Everyone should check this! Nahuel is by far the best and most accommodating support representative I've talked to so far. Nahuel is an absolute gentleman and seems to be a support person who wholly ted in fixing the problems you encounter on your server and any other queries you may have regarding your server! Thanks so much, Nahuel, for your patience and help. You are an incredible individual! I am so grateful to you!

  8. Steve Jarvis
    3 rating

    Pricing is expensive

    Apr 18, 2023

    It seems like I can't join my account without only a few seconds, even with an unconfigured server that has no additional add-ons. Pricing is expensive, especially when compared to providers with the same server.

  9. Emily Crawford
    4 rating

    Do not offer adequate protection

    Apr 8, 2023

    I'm more than four years old and am with OVH, and they do not offer adequate protection. I went to and stayed for about two months. Today I found out they have stopped offering protection. I would like to see them raise the cost by 20 dollars; however, ensure we are not left with no protection. You have given too many

  10. Sharon Griffin
    5 rating

    Outstanding Technical Support from Daniel W

    Jan 9, 2023

    I recently encountered an issue with my server that frustrated and overwhelmed me. I reached out to the customer support team for assistance and was fortunate to be connected with Daniel W. When I started chatting with him; I could tell that he was highly knowledgeable and experienced in technical support. He listened carefully to my problem description, asked clarifying questions, and quickly found a solution.

    In no time, Daniel had identified the root cause of the issue and implemented a fix that worked perfectly. His professionalism and expertise made the entire process seamless and stress-free, and I am extremeincrediblyul for his help. I highly recommend Daniel W., and the rest of the customer support team for any technical support needs you may have - they truly go above and beyond to ensure that their clients are satisfied.

  11. Tim Wheeler
    1 rating

    The most unprofessional supplier of services in the industry.

    Dec 26, 2022

    The most unprofessional supplier of services in the industry. I bought a server but discovered they did not have the mod pack group of friends, and I was planning to play. That said, I decided to cancel the server within two hours of purchasing the server. After contacting support to request a refund, I was not granted the refund because I didn't demand an immediate return within the first 24 hours. This business thrives on its fraudulent business practices, and you should avoid them at all costs

  12. Rita Temple
    3 rating

    The services are excellent when used

    Dec 24, 2022

    The services are excellent when used. However, I encountered issues with the service at first. I was placed on a faulty server node that made me unable to access the service for 3-4 days until they fixed the issues with the node. I wish I could have experienced the full 30 days, which is the price I paid for it, even though it's only for four days. If you have paid for a hotel and arrive and they tell you that your rooms aren't ready for four days, you'd expect them to offer you rooms or extend the stay after the service is operational. It was good, but it felt that I didn't have the complete experience, to be honest.

  13. Anne Unseld
    4 rating

    It's an excellent server hosting service

    Dec 21, 2022

    It's an excellent server hosting service, but I cannot locate chat functionality within the browser. What I refer to is that I am unable to identify a "chatbox" in the browser; this means I can't quickly post messages into chat while not online. I am unable to locate it

  14. Carolyn Coker
    5 rating

    I've had nothing less than positive experiences with them

    Dec 19, 2022

    I've had nothing less than positive experiences with them. Any issues I've faced, they've helped me immediately, and having a chat with a representative directly is so significant without waiting for an email reply that it could be hours or even more.

  15. Loretta Flitwick
    5 rating

    They were accommodating and assisted the entire team

    Dec 18, 2022

    I would highly recommend mcprohost to anyone looking to establish servers. Good and fast. They were accommodating and assisted the entire team. They're so helpful, no matter how small or significant the issue is. They are always there to help. It is also the case that downtime is not so extended, so it doesn't matter. Excellent service; keep it up.

  16. Jane Holdstock
    5 rating

    I hosted one server for a time and loved it

    Dec 17, 2022

    I hosted one server for a time and loved it. I am very impressed by the detailed specs on the servers. It's also a great price.

  17. Fiona Nunn
    1 rating

    I'm still waiting for my refund

    Dec 15, 2022

    I was looking to install specific plugins for my Minecraft server, but I could not understand the process. It was confusing on the dashboard, and the server was slow to begin. I managed to get the plugins working and stable with a different provider and then canceled my server using MCPro. According to what I have read, if you cancel within a few days after beginning your server, you'll receive the total amount back. I'm still waiting for my refund of $15 for my server, which I received within 24 hours.

  18. Colton Taylor
    5 rating

    Works very well

    Dec 13, 2022

    Works very well. I ran into issues with backups. However, it was resolved after notifying them. It's a bit costly; however, it's worth it, particularly with the brand-new control panel, which looks fantastic.

  19. David Booth
    1 rating

    I expected more from that amount of cost

    Dec 12, 2022

    Aside from you guys sending me an email without me being part of your service, I shall repost my Trustpilot review. This host is Disappointing...Overall the prices are high compared to others. The server you purchase will encounter problems if more than one person explores it. I've bought a Witch pack but could not run it, modified and vanilla stable without tick skipping or bad tps. But the interface is spotless. Simple to use and valuable. I expected more from that amount of cost.

  20. Jason Milne
    2 rating

    It would be nice to have better customer service.

    Dec 11, 2022

    It started very well until I realized I had not received the dedicated IP I had purchased. It took them about a week to respond with a simple apology, saying sorry, but we do not have a refund for you. At this point, I can not receive an amount-back guarantee. Customer service is not good. It would be nice to have better customer service.

  21. Charles Gorvett
    5 rating

    I haven't had any issues with my service

    Dec 7, 2022

    I haven't had any issues with my service since I've had it, and on each occasion, I've needed help, and they've been extremely accommodating. One thing I would like could be done is create an app that has all my server's controls available to allow me to be able to access it more quickly.

  22. Dinesh Varsani
    5 rating

    These guys have been helpful

    Dec 6, 2022

    I do not know servers. But these guys have been helpful when I've required help and have solved my problems quickly and effectively. For the price, it's worth it.

  23. Mike Lee
    5 rating

    They can assist or explain

    Dec 5, 2022

    They offer excellent service and can help you resolve any issues you may have (or at least help you solve my own)... I'm not very good at this, but I can solve most of the issues; if I don't, they can assist or explain. )One thing I'd suggest (not sure if this is already available) is adding the possibility of inviting guests to try something from an outsider's point of view.

  24. Sat Singh
    4 rating

    I came across that is easy to create

    Dec 4, 2022

    I love MCProHosting! It is the sole server hosting provider I came across that is easy to create! Contrary to other server hosts, I was able to achieve my Minecraft Harry Potter dreams a reality!

  25. Olivia Wooster
    1 rating

    I've been trying for months to unsubscribe

    Dec 2, 2022

    BEWARE!!!! This is a fraud; after you sign up for their services and attempt to unsubscribe, they'll take you off four accounts. Your password won't work. Your secret passwords won't be able to work. They'll keep charging you. I've been trying for months to unsubscribe.

  26. Alison hummerstone
    5 rating

    I'm planning to use them for many years

    Dec 1, 2022

    I've utilized MCPH for several months now, and they've made running an MC server a breeze by helping me set up the server, and if I had any issues, they quickly fixed the problem. I'm planning to use them for many years!

  27. Natasha Khan
    1 rating

    I guess I'll have to wait for years.

    Nov 28, 2022

    Too bad that I cannot purchase anything on this hosting service from Indonesia. I've waited for months to see if I can place an order. I've spoken to their support, but they cannot tell me why. I guess I'll have to wait for years.

  28. Michal Komenda
    2 rating

    Work on the pricing, and it'll be great.

    Nov 27, 2022

    I a lot of money, and I was able to get a better deal from other services at the same amount. 4GB of RAM and just five players on a vanilla Minecraft server, and it lacked speed in a way that was insane; we barely loaded those many chunks! I'm putting this on two stars instead of 1 star because canceling was simple, the company's support was excellent, and the control panel was easy to comprehend. Work on the pricing, and it'll be great.

  29. Abdul Mamun
    3 rating

    Servers don't automatically restart

    Nov 25, 2022

    You'll require a 24/7 support team for hosting because servers don't automatically restart whenever they reboot the node. Prices are low, but the support team is slow in responding. MySQL can be extremely slow at speeds of (6 seconds to execute 1 row on ten rows) Backup is restricted to 3GB (so you'll need an offsite backup), and you need to continue to email in increments of 2GB starting at 8GB until you reach the 16GB required to run larger servers.

  30. David Greenwood
    4 rating

    Considerably less expensive than mc realms.

    Nov 21, 2022

    As choices are concerned within the South African server market, MCProHosting is an affordable option for my brothers and me. If you're looking for a primary bedrock server, Minecraft performs very well and is considerably less expensive than mc realms.

  31. Christine Carvell
    4 rating

    I bought from the Villager Package

    Nov 20, 2022

    I bought from the Villager Package, which has about 4GB RAM for my server (Minecraft Java modded FTB server); I experienced only one minor issue with freezing on the server. Still, the staff was able to resolve it the majority of the time the problem did return. The staff is friendly and easy to communicate with. I will recommend them to friends in the future.

  32. Phil Rodwell
    4 rating

    It only takes a bit for support

    Nov 18, 2022

    So far, I have been using the herobrine program, and it's working perfectly. It only takes a bit for support to reply when we request more RAM to run larger modpacks

  33. Janet Layfield
    4 rating

    The only issue was the number of mod packs to play with.

    Nov 15, 2022

    I have the server for my friends and me to play with. It was initially intended for vanilla mc and was a blast. We eventually decided to make modded versions which is why I bought an extremely well-organized upgrade plan. The only issue was the number of mod packs to play with.

  34. Brenda Laming
    5 rating

    They have also been highly active in their involvement in the Minecraft community.

    Nov 12, 2022

    I ran an uninspiring Minecraft server on MCPH years back. I've recently re-entered Minecraft and decided to host with a random hosting service (cheap) since I was unable to remember which company I had hosted before. I constantly wondered, "this used to be so much easier." A quick scan of my emails reminded me of MCPH, and I instantly changed to their service. They've been highly efficient and professional. They have also been highly active in their involvement in the Minecraft community.

  35. Mary Monaghan
    1 rating

    I waited for hours, and there was no response.

    Nov 10, 2022

    Apart from that, I tried to set up servers on Sunday. They say the setup is quick. I waited for hours, and there was no response. I reached their live chat service on Monday afternoon and was told their system was not working. There was no estimate of when it will be back up. However, If I inquired the billing department, they could create it by hand in three hours or so. I tried that and got no reply. I received an email the next day that said I hadn't paid my bill, which isn't true, and I have evidence. I responded to the ticket, saying I needed to cancel and the right to a refund. Then, I went to Shockbyte and was GeoServer running in a matter of minutes. There was no response from MCPro However; I received an email from Shockbyte saying hello, and your Server is up and running. It's Thursday night, and I haven't heard from them. You'd think their service would be superior with the amount they charge. It's the worst! e an email without me being part of your service, I shall repost my Trustpilot review. This host is Disappointing...Overall the prices are high compared to others. The Server you buy will run into trouble if there are too many Xplore at once. I've purchased a Witch pack but could not play with Modded and Vanilla stable without tick skipping or bad tps. But the interface is clean and easy to use. Simple to use and valuable. I expected more for the price.

  36. Lee Staines
    4 rating

    Overall high-quality, continue improving

    Nov 7, 2022

    It's been an excellent web hosting platform for me; the only thing I'd like to see updated is the tutorials as some, as well as all, are outdated; changing this could result in more user-friendly solving problems and learning how you can accomplish using the service. Overall high-quality, continue improving.

  37. Chris Bailey
    4 rating

    They give me very positive Excellent customer service.

    Nov 3, 2022

    I've been highly pleased meeting people who can assist me, and they give me very positive Excellent customer service. I have given them a star because of Every. Single. Time. Something was always wrong when I tried to access my server or the website. The website was not updating; services were unavailable; my server was working, etc. It could have been a pure chance, but it wasn't an excellent experience for m

  38. Nigel Bishop
    5 rating

    Server setup was straightforward

    Nov 2, 2022

    Server setup was straightforward, and I could quickly resolve any technical issues I encountered. The service was highly stable, and maintenance intervals were extremely short and easy to manage. They are easily the most efficient tech support team!

  39. John King
    5 rating

    A lot of communication and negotiation with his coworkers

    Oct 28, 2022

    My son loves playing on his Minecraft server using MCProHosting. Before deciding, he did the necessary research about similar companies that provide Minecraft hosting. He selected MCProhosting because of its user-friendly interface, high-speed connection to our home, and capability to make free daily backups. In addition to paying for its fees, I've not been involved in his Minecraft adventures. Recently I've witnessed his love for programming, server management, and making games that require a lot of communication and negotiation with his coworkers.

  40. Henry Ibekwem
    5 rating

    My server hasn't ever been offline and works very well.

    Oct 25, 2022

    This is an excellent hosting service, primarily if you've never hosted your server before; MCprohosting is the best way. Everything is simple to use the control panel, from restarting to changing the MOTD. My server hasn't ever been offline and works very well.

  41. Sue Hyem
    5 rating

    I never had any significant issues

    Oct 23, 2022

    I got the service to set up servers on which my buddies and I play. It's been fantastic. I never had any significant issues, and whenever I needed assistance with the setup, I tried the live chat service, and it was resolved within a few hours! We can't highly recommend MCProHosting enough to anyone looking to set up servers!

  42. Michael Neal
    5 rating

    I'm a partner with mcprohosting

    Oct 21, 2022

    I'm a partner with mcprohosting. When I first joined, I ran into a tiny issue. I visited the live chat, and the staff was amiable and resolved the issue within two minutes. I haven't had any issues regarding the support since. They also have a well-staffed Discord and provide valuable links to assist with any minor problems.

  43. Gregory Doyle
    5 rating

    Excellent service that is easy to understand and use

    Oct 19, 2022

    Excellent service that is easy to understand and use. I cannot recommend a better service for someone looking for a perfect server for the best cost. One suggestion I would make is a more straightforward method to create customized maps and install the maps. There are many mod packs available, various variants of vanilla, and the spigot option for those wanting plugins.

  44. Denis McNeill
    5 rating

    Server installation was easy

    Oct 16, 2022

    Server installation was easy! The most impressive thing is the level of support you get regardless of whether you know the basics Reps are there to can help you. They installed maps, set them up, and suggested which sites to search at other maps available for Minecraft. Very helpful and welcoming.

  45. Steph Green
    5 rating

    Set up of a server takes just one click.

    Oct 13, 2022

    Reliable servers even from the northern regions of Canada. I was planning to play only for a month, but keeping it for a more extended period was worthwhile. My family is pleased with the product. Chat support is excellent and also. Set up of a server takes just one click.

  46. Hugh Spencer
    5 rating

    It's been fantastic.

    Oct 10, 2022

    I have an Ark Server that I share with some friends, and it's been fantastic. It has performed excellefantastically and is even capable of handling the hordes of us playing with the ark, something that none of the other servers we've attempted to use takendle. I've been with them for about a month, but I would like to continue using them for an extended time!

  47. Richard Owers
    1 rating

    A terrible service

    Oct 7, 2022

    A terrible service, the server has never worked with outdated guides, and I was charged twice in one row each time; even after I canceled my service, I had no idea how their servers functioned.

  48. Minerva Pompa
    5 rating

    It was a straightforward inquiry

    Jul 7, 2022

    It was a straightforward inquiry about an offer you sent me, and Hunter Wright helped and then was able to take care of the issue for me. Thanks for your help.

  49. Harrison Poppitt
    1 rating


    May 13, 2022

    I won't recommend this service to anyone. They were unhelpful. They will scam you and take your money. Now, I need to get my money back from the credit card company.

  50. Kenny Cheng
    5 rating

    Quick resolution for any issue

    May 9, 2022

    My Minecraft server had some corrupted.json files, which resulted in my players being kicked and the server being unable to run. Jojo M found the problem and fixed it within minutes. Within minutes, I was back online with my players.

    Although I am the sole person responsible for the server, MCProHosting has gained a reputation among my players as being extremely responsive and quick to resolve any issues.

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About MCProHosting LLC

MCProHosting was founded in 2011 and is the world's largest and most trusted game server provider. Our mission is to offer a premium service supported by a passionate team of hard-working people who will go the extra mile for you to make your gaming experience the best. Thousands of clients around the world have appreciated our services. We exceed industry standards and show our passion for improving the community. As we grow our family, this mentality is what we live by every day.

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5830 E 2nd St, Casper, WY 82609, United States