39 Reviews on Lewie’s Appliance Sales & Service
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About Lewie’s Appliance Sales & Service
The Birmingham branch has been located for more than 25 years. We recently opened a new location in Pelham to provide our customers with the best service.
 205 322 1144 |
 [email protected] |
 https://lewiesappliance.com |
 621 31st St N, Birmingham, AL 35203, United States |
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Highly well-informed
Stefanie was great! The experience was great at a very reasonable cost! No sales pressure at all! We were greeted immediately after we arrived and were highly well-informed!
A great help
Mr. Robert was a great help in finding me the information I required. The only thing I disliked was how the women were discussing with Robert. There was some racism in the conversation.
Extremely friendly
Heather was extremely friendly, not pushy, and I went out washing machine in under 30 min. Great experience. I'll return for future requirements for appliances.
Stephanie was fantastic
If you're searching for low-cost appliances, visit Lewie's! Stephanie was fantastic, even assisting us in finding the ideal measurement for our room!
Very patient and friendly
I had the pleasure of working with Robert. He was reliable and honest. Robert was able and willing to help me with all my questions concerning washers despite my first experience as a purchaser. He was very patient and friendly. We will certainly recommend my family and friends. Also, I'll return for the dryer. THANKS, ROBERT!
Crew was professional
Great variety of used appliances. Stephanie was fantastic! She was there and gone within a matter of minutes. The delivery crew was professional and took the old dryer out, and our new dryer was in place and running in just 15 minutes.
It was great to be proved
I strongly felt that getting appliances would cause me a lot of hassle, and I'd sit around all day , waiting for help. It was great to be proved to be wrong. Shaye was amazing. Since the first moment I arrived at the shop, she asked me about what I was looking for and was thrilled to demonstrate what they have in stock. She responded to every query I could ask. I'll certainly be coming again to the Lewie's. Thanks Shaye
A very dissatisfied community needs you.
One star is given for honesty and acknowledging that the community needs you. A very dissatisfied community needs you. Ent into the system today but was refused access as I brought my five-year-old son with me even though he had a medical-grade mask.
Products break very quickly
Products break very quickly. I attempted to repair a damaged dryer belt. Their technician did not put the belt on correctly, and it failed. I was told fixing the belt would cost about $150 using an additional "tech." I asked about the $35 for the belt since most are about $10. Then he stated," We use the same kind of belt in all of our ovens." Really? Wrong, destructive place.
Robert came on through with his excellent customer service
Big THANKS to Robert. While we weren't welcomed or assisted by anyone early on, Robert came on through with his excellent customer service. He could tell us what elements we needed to install based on the year the building was constructed, which was accurate. We appreciate your efforts to deliver our order on Saturday; however, because of the many other people before us, we will be recreceivetem on Tuesday. Thank you for the effort.
The employees there must be on the same level.
I contacted Lewis appliance, and the woman who responded said they were getting washers. It took 45 minutes to get away from my home before work only to be informed by the woman at their desk that their inventory was complete and that it was supposed to rain. If I had returned home and dropped the washer off, I'd be late to work. I did purchase Dry from Lewis in the past, and I believe it worked for a while before it did not dry. Today I have a washing machine that's been wet and is probably damaged. The employees there must be on the same level.
NOTHING ABOUT YOUR POST MAKES SENSE
I am thrilled with my new set of washers and dryers
I am thrilled with my new set of washers and dryers. Aside From the salesperson not knowing what size the standard washer and dryer were, everything was quite good. They cost more than $800, and I paid less than 700 dollars for my collection plus delivery. I've had them for an entire year without complaints—a great selection of kitchen appliances. We will be using them again.
I am thankful that I came across this establishment
I placed my order for my washer on the phone, and Shay was able to assist me in placing my order. She was extremely friendly and professional on the phone and helped speed up and coordinate the delivery of my washing machine. The moment I arrived, Shay kept up her exceptional customer service. She even provided my washer for me upon my arrival. I had difficulty finding a reliable location to purchase a washer until I discovered this location and its staff of customer service reps, who made the entire process easy for my whole family and me. I am thankful that I came across this establishment and your exemplary staff.
The experience I had using Lewis Appliances was great.
The experience I had using Lewis Appliances was great. I've used them many times to purchase my appliances. They provide excellent customer service and are incredibly patient as you search for what you want. Robin Vessels is one the most outstanding employees who work at the company. She is awe-inspiring and has excellent taste if you need help with which appliances look best.
It's hard to remember
The staff was accommodating during my two visits in the past few days. Both Heather as well as Chloe were fantastic. We were delighted! This was the second time we purchased a used refrigerator from them. It's hard to remember when we bought the first one, but it's still solid.
Great selection of merchandise
Great selection of merchandise at both Pelham Sandringham locations for affordable prices! I can't say enough great words regarding Heather, Chris, and Courtney. Incredible customer service! Herb was willing to make minor adjustments to the doors for me. I have found the fresh "go-to" for my appliances!
I felt very welcomed by everyone
When I entered the store, I felt very welcomed by everyone. Stephanie and Heather helped me find precisely what I needed. They were accommodating and very professional; Mr. Lovell was able to fit me in to deliver my items at short notice, I T.ruly Thank them for their services, and I will recommend Lewis appliance to my friends and family.
She visited Service and sales for Lewis's appliances
She visited Service and sales for Lewis's appliances. Stephanie was waiting for us right away when we entered the building. Also, she assisted us in choosing the dryer. We appreciate her attention to detail and patience. The experience was great. Thank you, Stepha, lovely!
The person who assisted me was Chris
The person who assisted me was Chris. Chris was very friendly and well-versed in the products we had been searching for. We did find an excellent product for a reasonable price, thanks to his help.
A premium by this manufacturer
I brought an old dryer! It was having issues! They offered to patch it instead of giving me a new one! I was covered under my warranty and could get another one! The dryer did not dry the clothes! It kept closing! I'll never buy an appliance priced at a premium by this manufacturer!
I will not recommend this company to anyone else.
The company I used to work for sent an employee to inspect my dryer. The technician told me it needed heating elements. However, the company didn't stock it, and they had to purchase it. He told me it was expected to take between 7 and 10 business days, which I was okay with. On the 11th day of business, I called his office at 8 am to inquire about the progress of the component, and he informed me that it was part of a package that had come in yesterday and that he had to be able to examine it and would call me to follow up. Today at 530pm, I contacted him as I've never received any response, and he assured me the part came in and that I'll be coming by on Saturday to fix it in two days after I've been waiting for over two weeks. This is not good customer service. My home warranty company referred me to this business. I'll tell them I will not recommend this company to anyone else.
Stephanie was incredibly patient
We were greeted quickly with speed by Stephanie as well as being extremely helpful. Stephanie was incredibly patient as we wandered around the store, trying to decide what we wanted to buy. If you are at Lewie's, make sure you inquire for Stephanie and inform her about Harold and Susan
I'll update my review if the problem is fixed.
The company repaired my broken washing machine that filled my laundry room with so much destruction to the floors and walls. I'm so upset that I'm calling in. He hopes they'll work on the worksite. I'll update my review if the problem is fixed.
All my food items have gone wrong.
I have had my fridge for only two months, and it is not cooling. All my food items have gone wrong. I have a 90-day warranty, but they inform me that I need to pay to have them able to service it, and I have to wait for three threes before they can perform that. I came to this location for a review, but I'm so angry that I believed the person not again. I paid $600 for two months of usage.
Mr. Robert is accommodating
Mr. Robert is accommodating. He is knowledgeable about the merchandise available in the stores. I was greeted as I arrived, and Mr. Robert asked me if I needed help. He assisted me in finding everything I was searching for in my device with the most minimal extent of damage to the cosmetics.
Chris was very friendly and accommodating to me.
Chris was very friendly and accommodating to me. I was filthy from work, but Chris was very kind and showed no judgment. While I was uncomfortable. My freezer arrived in time, even though they had to provide me with an extra freezer I chose. It's perfect, and I have recommended my family and friends to them. I wanted a tray for my refrigerator that I have. However, they were broken, but my husband ordered them. They're fantastic and fast! They are also very attentive to their customers!!
They have never had any issues.
My husband and I have used them for over 25 years on our washers and dryers. They have never had any issues. However, I like the security of the 90-day warranty. I would recommend them to a person who needs an appliance. I've helped my mom purchase a machine, a dryer, and a washer there, and this week, I bought my son a device. The staff was always friendly, and this time, they were Shaye. Thank you, Shaye!
Chloe gave me excellent customer service.
I went on two visits to ensure I could scour the extensive selection. Chloe was with me at both times and was extremely helpful. Chloe went over and beyond to ensure I got what I wanted and needed. It was a great experience, and Chloe gave me excellent customer service.
Shaye is an excellent sales representative
Shaye is an excellent sales representative! Friendly and helpful. She ensured she got me the best deal for me and my budget. It took about 10 seconds or less to locate the dryer and washer, and then she arranged for them to switch my cord, so I don't need to think about the difficulty of finding someone to change the plug in my house.
I had not seen Lewie's Appliances until this day.
I had not seen Lewie's Appliances until this day. My refrigerator froze up on me, and the technician recommended to go there. He instructed me to call Robert, and I'm so grateful I did. He was very friendly and was while I was looking for a brand new refrigerator brand-Newryry pleased with hidelightedce!
I and my Family were taken well
The Associate Heather was So Helpful!!! We felt valued and ensured we had everything we required. Thanks for being so helpful and providing. I and my Family were taken well! Thank you for all your assistance and help and also in helping her. Chloe Also, Mr. Robert, and Ms. Shay, Awesome Teamwork. Teamwork always makes the dream work!! Lewis, I, and Family AppI appreciate you all !!!!!
Everyone was amiable and helpful
This is my third purchase of an old dryer at Lewie's, and I'd recommend the company! Robert was patient with me and walked me through the dryer's various features of the dryer, and Heather did an excellent job of explaining the warranty. Everyone was amiable and helpful—the gentleman.
The staff was amiable.
The staff was amiable. Everything is neat, tidy, and organized. The 90-day guarantee is fantastic; you could pick from many used washers and dryers. I'll pass the word around to those who can go there. You're providing an excellent job to our community.
Great experience!
Get the best price on a used dryer set with a 90-day warranty and delivery the following day! I shared with Kathleen what I was looking for and my budget, and she was accommodating! She was able to help me locate exactly what I was looking for. They have such an extensive selection that it's unbelievable. Great experience!
They have such a vast assortment that it's truly unbelievable.
I got a fantastic deal on a used dryer set with a 90-day warranty, and they will deliver the next day! I shared with Kathleen what I wanted and my budget; she was accommodating! She was able to locate precisely what I was looking for. They have such a vast assortment that it's truly unbelievable. Great experience!
I am very grateful for the knowledge the customer had.
Robert was my service representative when we were in Lewie's. He was highly professional and sensitive to my needs as a consumer and was also the first to speak to us upon entering the store. He guided us through the store, not simply pointed, and was able to make our order and delivery timetable quickly and quickly. People like him keep businesses running. I am very grateful for the knowledge the customer had.
The delivery men damaged the concrete steps leading to the home
My colleague and I were having appliances delivered to one of our homes. The delivery men damaged the concrete steps leading to the home. Lewie refuses to admit their responsibility and refuses to fix the issue. We've been doing business with them for a long time, and they're not letting us know how we're treated. Concrete stairs aren't easy or inexpensive to repair. Beware, they'll ruin your home and deny costs you more than purchasing appliances from a genuine large-name retailer. I'd instead buy an igloo cooler and clean everything before purchasing anything from these selfish and irresponsible clowns.
Outstanding customer service
I placed my order for my washer on the phone, and Shay was able to assist me in placing my order. She was accommodating and professional over the phone. She also helped me speed up and coordinate the delivery of the washer. When I arrived, Shay kept up her outstanding customer service and was able to have my washer waiting for me upon my arrival.
I struggled with finding a reliable location to rent a washer until I came across this store and their customer service representatives, which helped make the process much easier for my family and me. I am thankful that I came across this location and your exemplary staff.
Extremely knowledgeable
Robin Vessels provided tremendous services when I was in search of an appliance for washing.
Ms. Vessels was extremely knowledgeable about the various kinds of appliances and was extremely patient, kind, and very polite!
She gave a brief history of the appliances that are brand names that I found highly informative.
Ms. Vessels is listening to the features I'd like to have in my washer.
She then helped me find the perfect washer with extra attributes... that to me and my friends are "Top quality " service with smile!