5 Reviews on iSmash

  1. Alastair Ketchen
    Jan 18, 2023

    Thank you very much

    My son’s phone was taken on Saturday night, and the train he was on had to catch by early the next day. The phone was an older cell phone with a cracked screen at home. Azhar from iSmash claimed they could fix it before the train and was able to put a new screen installed and ready in just 30 minutes. My son now had a working phone that he could use to return home at a less expensive cost and an improved model instead of attempting to find an equivalent handset. Thank you very much.

  2. Shabna Heartin
    Oct 3, 2022

    They were a friendly bunch of people

    They were a friendly bunch of people. I had my phone booked for a diagnostic examination after I dropped it from a reasonable level, and it couldn’t turn on. They were swamped, so I checked my phone the following day. They replaced the battery and informed me they could not repair my smartphone. Despite my suggestion, they did not cost me the time they took to perform the diagnostics.

  3. Helen Riddle
    Jul 18, 2022

    I had a conversation with a gentleman known as Azhar

    I spoke with a gentleman known as Azhar, working in his branch in Leeds. Azhar was an absolute star. He restored my faith in customer service. I was scheduled for an appointment scheduled for three days later, but I contacted him on the off opportunity to find out what they could do to be able to accommodate me earlier.

    Although they were not staffed, however, he was able to fulfill not just his other orders but also for the day. But also went the extra mile to fix my screen for my iPhone.

  4. Sohail Yousuf
    Jul 1, 2022

    extremely helpful

    My screen was scratched with a home button that wasn’t working. Raj could add the home button to my screen, which was a huge help (old phones). Raj was accommodating and could get my phone ready by the time I returned the following morning (it came in the closing hours). The two other staff members who helped me with the battery issue at a later date (found to be that I needed a different charger after having my phone repaired) were also extremely helpful. I would recommend them to my friends and family.

  5. Deborah Jones
    May 28, 2022

    did not answer

    Although I was satisfied with the repair, my iPhone 11 wasn’t worth it, so I chose to go for the standard repair. They don’t tell me that if you have an apple screen on your iPhone, it will invalidate the value. They inform you that it invalidates your warranty with Apple, but I cannot trade it in because they said it was worthless. O2 has also stated the same.

    This is something that I think smash should be aware of. This was not an issue for the guy who repaired it. This issue needs to be addressed! I tried calling smash’s head office, but they did not provide ….. I called smash head office, but they did not answer. The screen that I received from them went off the rails.

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About iSmash

iSmash specializes in repairs for smartphones, tablets, and computers. There are currently 27 stores in London and Greater London. We also have locations in Kent, Essex, and Sheffield. Online booking is quick and straightforward. All repairs are covered under warranty. iSmash has over 500,000 satisfied customers. We can help you with any device that needs it.

207 640 3111
[email protected]
Power Road, London W4 5PY, United Kingdom