Scammers, I purchased CBD oil, but I bought one get one free; I forgot to add two more items to my basket and contacted H&B to cancel the order. They said they would deliver my free bottle in 2/3 days. So I agreed, and it’s now one week since the delivery date, and there is no evidence of my free oil being shipped, and I am now unable to return it as I’ve already opened it. This is the last time r would suggest anything by H&B to anyone.
I visited Holland and Barlett Abington Street in Northampton to buy a few items. I walked around the shop but couldn’t find what I was looking for, so I asked a staff member the name of a man with a dark complexion. He was more concerned with calling his phone rather than interacting with me. I was irritated and felt unimportant as a customer. I could not receive anything to assist me. In addition, the fact that he was dressed in tracksuit bottoms . I had no idea holland, and bar barrette had their own sports shop or gym. He looked so shabby. I knew that Holland and Barrett were meant to take pride in their customer service and smartness .well it wasn’t like this. I left in disgust, took my details somewhere, and was not appreciated. Will will not be returning to this place again.
The H&B shops are my favorite. I have issues with the inconvenient method of ordering online from stores. They do not take inventory from the store they choose to purchase. The item is wrapped inside bubble wrap, tucked away, and shipped to the shop ( even if it’s an order of seeds in packets, it’s not broken), but at what costs to the environment, which is a concern for me. I’ve tried to contact them and suggest they choose the goods from the store stock, only to receive a sluggish response. This is not very helpful. This is why I gave it a star.
Exercise cautiously when purchasing online from Holland or Barrett. The customer service is shoddy. The delivery process is not reliable, and delays are expected. Processing of payments is fast and efficient. It is poor service, so it’s not even worth a star.
The service was abysmal from the personnel at the customer’s service who called me at least 5-6 times to address the same issue, but none of them could respond to straight questions. You can count on the staff. One of them put me waiting on hold for 20 minutes to locate the number for the Plymouth Drak’s Circus Store but then came back to claim it was the Bradford store. Wasn’t that the case? Routed me to a Birmingham stone for God’s security.
I go to my neighborhood H&B at Angel frequently. The quality of the products is excellent, and there are great discounts during the season. The staff is always helpful and extremely helpful, even encouraging. I would highly recommend H&B.
For quite some time now, Holland and Barrett have been my online shopping destination. I’m sorry that I didn’t find them sooner.
There is a wide range of products for health and great prices. If I need something specific, I always go to them first. They usually have it. I have highly recommended it!
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I am now unable to return it as I've already opened it.
Scammers, I purchased CBD oil, but I bought one get one free; I forgot to add two more items to my basket and contacted H&B to cancel the order. They said they would deliver my free bottle in 2/3 days. So I agreed, and it’s now one week since the delivery date, and there is no evidence of my free oil being shipped, and I am now unable to return it as I’ve already opened it. This is the last time r would suggest anything by H&B to anyone.
will not be returning to this place again.
I visited Holland and Barlett Abington Street in Northampton to buy a few items. I walked around the shop but couldn’t find what I was looking for, so I asked a staff member the name of a man with a dark complexion. He was more concerned with calling his phone rather than interacting with me. I was irritated and felt unimportant as a customer. I could not receive anything to assist me. In addition, the fact that he was dressed in tracksuit bottoms . I had no idea holland, and bar barrette had their own sports shop or gym. He looked so shabby. I knew that Holland and Barrett were meant to take pride in their customer service and smartness .well it wasn’t like this. I left in disgust, took my details somewhere, and was not appreciated. Will will not be returning to this place again.
This is not very helpful.
The H&B shops are my favorite. I have issues with the inconvenient method of ordering online from stores. They do not take inventory from the store they choose to purchase. The item is wrapped inside bubble wrap, tucked away, and shipped to the shop ( even if it’s an order of seeds in packets, it’s not broken), but at what costs to the environment, which is a concern for me. I’ve tried to contact them and suggest they choose the goods from the store stock, only to receive a sluggish response. This is not very helpful. This is why I gave it a star.
The customer service is shoddy
Exercise cautiously when purchasing online from Holland or Barrett. The customer service is shoddy. The delivery process is not reliable, and delays are expected. Processing of payments is fast and efficient. It is poor service, so it’s not even worth a star.
Absolutely disgusting service
The service was abysmal from the personnel at the customer’s service who called me at least 5-6 times to address the same issue, but none of them could respond to straight questions. You can count on the staff. One of them put me waiting on hold for 20 minutes to locate the number for the Plymouth Drak’s Circus Store but then came back to claim it was the Bradford store. Wasn’t that the case? Routed me to a Birmingham stone for God’s security.
The staff are always helpful
I go to my neighborhood H&B at Angel frequently. The quality of the products is excellent, and there are great discounts during the season. The staff is always helpful and extremely helpful, even encouraging. I would highly recommend H&B.
highly recommended
For quite some time now, Holland and Barrett have been my online shopping destination. I’m sorry that I didn’t find them sooner.
There is a wide range of products for health and great prices. If I need something specific, I always go to them first. They usually have it. I have highly recommended it!