Global Rent-a-Car

Global Rent-a-Car

9 Reviews
9 Reviews
Rating (2.0)
1 Star
2 Star
3 Star
4 Star
5 Star

9 Reviews on Global Rent-a-Car

  1. Aubrie Novotny
    2 rating
    May 31, 2023

    Wouldn't recommend this business

    We booked the services of a BMW SUV or something similar, but we saw several BMWs parked in the showroom, but we were offered an RC Golf, which wasn't exactly the one we wanted. I wouldn't recommend this business again, especially when we got there at the end of the evening; there was only one person at the desk with a couple of customers waiting, so there was a long wait. I would have thought there were more employees. On the return trip, we were taken to terminal 1. This was absurd since there are two terminals, and they are expected to drop off all passengers at each airport.

  2. Vicki Pippin
    1 rating
    May 2, 2023

    Astonished by their services

    We were astonished by their services! The car landed in Poznan, and we drove to the dealership that we had pre-paid in advance and then assessed an additional PS210.00 to have initials on credit cards! You must have the complete initial on your credit card. We provided seven bank cards from different banks and a driving license and passports, but that were still not enough to establish that we were who we claimed to be ...big laughing. When we contacted customer support and told them that all cards issued within the UK include initials from the initial name, not full names, the response was, "Oh, it's true, but it has happened previously with visitors from the UK ..." yet they were charged!

  3. Ollie Starbuck
    1 rating
    Jan 21, 2023

    Never rent an automobile here

    Never rent an automobile here. When you are ready to collect the car, they'll tell you it isn't available.

  4. Valeska Gore
    1 rating
    Sep 21, 2022

    Be careful

    They offer a bargain price for booking on the internet; however, at the counter, they will ask you to pay three times more to cover the extra insurance. Be careful. It's a problem when your credit card does not have an entire identity, e.g., if you have a name that is lengthy and the issuer of your card has the initials of your name or if the card will expire within six months. The card I received was valid for five months and created a significant problem. They didn't want to accept the card. If you choose to take out more expensive insurance, and you can use the same debit card for payment, no, regardless of the expiry date being under six months.

  5. Barbara Hudson
    1 rating
    Jun 29, 2022

    SCAM!! Global Portugal in Lissabon

    SCAM!! Global Portugal in Lissabon. They force you to be accountable and pay for the damage you didn't cause! Additionally, they come up with costs for damages! A scratch cost EUR100, and MAYBE it was damaged, so the repairman changed it to EUR200. If it's broken, it would cost EUR575. What is a bargain? It resembles bargaining in the market

  6. HenryHom
    4 rating
    May 23, 2022

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    2 rating
    May 23, 2022

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  8. Sigurt Johnson
    5 rating
    May 19, 2022

    No problems renting it from Rzeszow Airport

    It was rented from Rzeszow Airport a few weeks ago. We had a collision with a deer the day before, and we needed to give it back.

    The tow truck arrived, dropped off the damaged car, and went smoothly.

    As a frequent user of the hire car company, I always buy full insurance, so there are no hidden fees.

    While I get that there are always small letters written somewhere, it's not global. I have had problems with other people.

  9. Asley Carl
    1 rating
    Apr 15, 2022

    Watch out for tiny print

    Due to recent experience, I am forced to resort to this. Although I would have given five stars in the past, it is impossible to do so now. Global has been an excellent choice for the rental company. The last rental I booked was through Holiday Autos. Upon collection, I was informed that my full name, not my initials, wasn't on the credit card. Although the guy at the desk claimed it was something Holiday Autos insists on, further research revealed that it is in the (very) small print. It always mentions a credit card with sufficient funds when booking, but it doesn't state the full name until you look for it.

    This is a new feature that I have not seen well enough. Global is not a company I will use again. Global's customer service team has yet to reply to me one week later. They can verify my identity by checking my passport and license. ! Partner had even requested a card with her full name, but she wouldn't accept it as she hadn’t booked the car. How does it make a difference to have your full name instead of your initials?

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About Global Rent-a-Car

LocationBitwy Warszawskiej 1920 r. 11, Warsaw, Poland
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