Before purchasing a new laptop computer for my child, I wrote to Kevin for suggestions. Kevin promptly responded and told me what I needed to make sure my son had an appropriate computer to play his flight simulator and let him update his software. It was delivered quickly, and it was well-packed. My son was thrilled. Thanks for the excellent customer service.
Great customer service. Always ready to speak with customers and assist you. The customer was helped and guided to the correct specifications for the product. Price and requirements were met. Delivery was within the timeframes stated, and the product was as expected. The second time I purchased from the company, I would buy from them for the next purchase.
It's not clear what I did as a professional before I purchased my customized build i9 3070ti computer (customer experience analyst at the most prominent company). However, I'd at this moment appreciate G6's praise - that their customer service is exceptional. There is nothing too tricky, Kev and Co. is an excellent company to work with, and it is evident that Kev works tirelessly to provide the best products to his customers. A highly recommended business, purchase confidently.
My computer was purchased through amazon in the last few days, and I have had no issues. The computer is a costly paperweight. It is stuck in the blue boot loop of death. It has the stop code for adding. I've sent an email with their address on the website. So far, they haven't responded. I did get a chance to contact the company once and received a reply that said the issue was software related and most likely occurred during a windows update and that I needed to restart windows. Although the computer does not include a CD drive, it does. It's just a Windows disc. If I don't hear back soon, I will need legal action.
They gave me an item with a new look with no warranty
The new hard drive has a crack on the plastic panel. Return it, verify first, and then wait for an answer from the manufacturer, and then you will receive the replacement item. This is about 2-4 weeks. This is unacceptable because I paid for the new item for ASP. I couldn't wait that long, so they gave me an item with a new look with no warranty. It was a bit of a shock... I am now thinking about the possibility of new vendors...
I love my new PC. I am thrilled with it. It was easy to set up, it was easy, and its cable management is excellent. But, when it arrived, the RGB fans wouldn't light up. I made a quick phone call, and the helper I spoke with helped me as the connection was not connected during shipment.
A thing to consider is that they ship the PC and the accessories in a separate package, or at least in my situation, and I received one before the other. This meant that once I got the computer, I did not have a power adapter for a few hours, but I had spare ones lying around, so it wasn't an issue. However, it is something you should keep in your head. All being said, I do love my new PC
Excellent communication from Kevin is a great selection of parts, superior quality build, and management of cables. We are incredibly grateful for the fantastic work they've put into it, and I will be back for a new body! Top-of-the-line.
Are you considering buying a brand new Desktop PC, Gaming PC or Custom PC? If yes, we can assist you in making the best PC choice and ensure you get the most price for your budget. - Custom Built Gaming PC Base Units
The excellent customer service
Before purchasing a new laptop computer for my child, I wrote to Kevin for suggestions. Kevin promptly responded and told me what I needed to make sure my son had an appropriate computer to play his flight simulator and let him update his software. It was delivered quickly, and it was well-packed. My son was thrilled. Thanks for the excellent customer service.
Great customer service
Great customer service. Always ready to speak with customers and assist you. The customer was helped and guided to the correct specifications for the product. Price and requirements were met. Delivery was within the timeframes stated, and the product was as expected. The second time I purchased from the company, I would buy from them for the next purchase.
The best products
It's not clear what I did as a professional before I purchased my customized build i9 3070ti computer (customer experience analyst at the most prominent company). However, I'd at this moment appreciate G6's praise - that their customer service is exceptional. There is nothing too tricky, Kev and Co. is an excellent company to work with, and it is evident that Kev works tirelessly to provide the best products to his customers. A highly recommended business, purchase confidently.
I will need legal action.
My computer was purchased through amazon in the last few days, and I have had no issues. The computer is a costly paperweight. It is stuck in the blue boot loop of death. It has the stop code for adding. I've sent an email with their address on the website. So far, they haven't responded. I did get a chance to contact the company once and received a reply that said the issue was software related and most likely occurred during a windows update and that I needed to restart windows. Although the computer does not include a CD drive, it does. It's just a Windows disc. If I don't hear back soon, I will need legal action.
They gave me an item with a new look with no warranty
The new hard drive has a crack on the plastic panel. Return it, verify first, and then wait for an answer from the manufacturer, and then you will receive the replacement item. This is about 2-4 weeks. This is unacceptable because I paid for the new item for ASP. I couldn't wait that long, so they gave me an item with a new look with no warranty. It was a bit of a shock... I am now thinking about the possibility of new vendors...
I love my new PC
I love my new PC. I am thrilled with it. It was easy to set up, it was easy, and its cable management is excellent. But, when it arrived, the RGB fans wouldn't light up. I made a quick phone call, and the helper I spoke with helped me as the connection was not connected during shipment.
A thing to consider is that they ship the PC and the accessories in a separate package, or at least in my situation, and I received one before the other. This meant that once I got the computer, I did not have a power adapter for a few hours, but I had spare ones lying around, so it wasn't an issue. However, it is something you should keep in your head. All being said, I do love my new PC
Excellent communication
Excellent communication from Kevin is a great selection of parts, superior quality build, and management of cables. We are incredibly grateful for the fantastic work they've put into it, and I will be back for a new body! Top-of-the-line.
This business the highest marks
I've built various custom computers using Ginger 6 for many years.
I recently purchased a custom computer, and I'm pleased that the Ginger 6's support and build speed is excellent.
I strongly recommend this business should you be looking to purchase a custom-built computer or a prebuilt one.
Communication via email between the company and me has been excellent.
I would give this business the highest marks and recommend them to others in the future.