9 Reviews on Game Zone Ltd
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About Game Zone Ltd
Game Zone is a leading UK gaming products site. We offer a large selection of gaming computers, monitors, and laptops.
 127 492 1661 |
 [email protected] |
 https://www.game-zone.co.uk |
 Black Dyke Mills, Brighouse Road, Queensbury, Bradford BD13 1QA, UK |
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Lack of Specs, Slow Responses, and Operating System Woes
My experience with Game Zone Ltd's service was quite disappointing. The lack of detailed information about the computer specifications on their website led me to reach out to them through Facebook, one of their listed contact channels. Unfortunately, it took them two weeks to respond. When they finally did, the reply was a mere copy and paste of information already available on their website, which did not address my specific questions.
Moreover, the computer I purchased was advertised as ready to use out of the box, but it didn't come with the operating system installed. This forced me to call their customer service, as attempts to communicate through other channels were unresponsive. Although they eventually sent a new SSD with the necessary software, the promised next-day delivery was not fulfilled – it took three days for the item even to reach the courier.
Considering the low quality of the components and the overall unsatisfactory customer service experience, I would strongly advise others to explore alternative options and not invest their money in Game Zone Ltd.
Not received a response from them
It arrived and appeared to be opened state (the seals to the box were open, and the box was damaged). I have contacted the company but got not received a response from them.
No response
One charger was constantly inflating the fuse box of the primary circuit. I sent messages to the seller with no response in any way. Avoid this firm.
Disappointing
I ordered an Apple adapter advertised as brand new and unopened; however, the box was filthy and had been unopened before, which was disappointing as it was a present for a birthday.
The connection between my monitor and computer was incompatible
The connection between my monitor and computer was incompatible. I called and asked for the correct cable and was told it would be delivered. The line didn't arrive, so I brought our system, which worked perfectly.
Don't buy anything from this business
Don't buy anything from this business. I purchased a keyboard through BackMarket and was forced to exchange it. They claim that the item hasn't been returned, are refusing the refund, and aren't responding to my emails—complete scam.
There was a small issue with the product
There was a minor issue with the product when it was delivered, but a replacement was issued and was in use immediately. The service was excellent, and the staff was extremely accommodating. I would recommend it.
Very pleased with the performance
Very pleased with the performance of the laptop. I purchased it for my daughter, and she has told me that it functions flawlessly. I must say, the rapid time between purchase and delivery and highly safe packaging - great job, guys! Thank you.
Great price
This purchase was a great success. It was purchased just before Xmas.
Despite Gamezone's promising delivery in January, they were able to deliver it for me on Xmas eve.
This made my daughter very happy. Kit looks great, and she loves playing online games.
I can recommend Kit because it is a great price compared to other providers.