(4.2)
Q&A
Is Flex Tax and Consulting Group legit?
Flex Tax and Consulting Group has 17 reviews on 99consumer.com, with an average rating of 4.2 out of 5. This indicates that most consumers are satisfied with their business interactions and dealing. Therefore, feel free considering purchases or engagements with the business.
How to reach Flex Tax and Consulting Group customer care?
You can contact Flex Tax and Consulting Group customer care via email at [email protected] or by calling them at 415 860 6288
Where is Flex Tax and Consulting Group located?
Flex Tax and Consulting Group is located at address Spaces - California, San Francisco - Spaces Levi's Plaza, 1160 Battery Street Suite #100, San Francisco, CA, United States.
Mistakes Cost Thousands of Dollars
Unfortunately, I even have located that the returns generated through Ben Pang and Sam Kuang have mistakes. I will ought to file corrections to 3 personal returns and one company return. The errors mostly involve incorrectly reporting SEP IRA contributions.
I became aware of those mistakes after mastering more approximately the tax regulations by myself and sending the returns to some other accountant. In addition to these demonstrated errors, there have been a half of dozen near-misses over the past 2-3 years, in which I was given advice that became incorrect and only revised once I requested questions on the recommendation.
On pinnacle of that, they provided no planning thru the yr. This is in particular essential for someone like me, who changed into beginning a brand new S-corp. I estimate that poor making plans in corporation selections led to as a minimum $10,000 in additional taxes.
While they had been expert and affected person, lamentably, I am purchasing a service that is accurate and price-saving. The backside line is that their wrong recommendation and erroneous filings have value me lots of greenbacks in taxes. I view myself as a careful and imaginative taxpayer, and it's disappointing that regardless of the care that I put into the method, we reached this sort of steeply-priced outcome.
Poor Communication
My revel in with Flex Tax turned into some distance from what other opinions address. They offer clients $30 bargain for five famous person review and so the critiques are not sincere. I worked with two Alex and Will to do my 2023 tax return.
They keep conversation pretty minimal. They failed to inform me once they could be working on my tax, and that they did not even care to inform me that my tax became filed, until I requested them right earlier than the due day.
They despatched me a draft every week before tax due with lots of mistakes. It became tremendous stressful and I had to appearance very cautiously what went wrong. It seems Will did not include several key facts (health insurance, financial institution data, foreign account, and many others) which I already offer in a questionnaire.
From different evaluate, Alex mentioned they might stroll via the tax result with clients, which isn't always real! They handiest sent out the draft, requested for review, made an update, requested for signature, and performed. They did not care to talk to me something greater approximately my return. They failed to care to tell me that the tax return turned into filed.
I set up for direct deposit for the tax go back, and of path every other "software issue" from Flex Tax were given me paper refund as a substitute. There might be extra mistakes I didn’t observe within the tax return unluckily. I gave them two stars due to the fact my tax become as a minimum filed.
Poor communication
Unresponsive.Unsure of the tax situation of my family. Non-proactive. Hard to grasp. Poor communication.
The tax preparation
I think that those who prepared my taxes were competent and meticulous. There were no mistakes when they were done with the tax preparation. I was confident that my taxes were done promptly.
Completely happy
We've utilized Flex Tax and Consulting Group to report tax for various names (LLC, LP, non-profit) and are completely happy with their work. Highly highly recommended.
I felt calm when I received their assistance with taxes
My experience getting help with tax filing to meet the deadlines in mid-October was terrific. Alex (and the other accounting professionals) were highly supportive and patient. They were also knowledgeable, patient and understanding. I felt calm when I received their assistance with taxes.
I'd strongly recommend them
I had several experiences with Alex's team earlier in the year. EDD audits, filing of business taxes, and the personal filing of taxes. The services provided are all very excellent. They've helped me save lots of money, helped me save time, and provided me with peace of mind due to their professionalism and commitment. Their prices are affordable, and each dollar is worthwhile. I've become a loyal customer. I'd strongly recommend them to you.
I strongly suggest everyone take on the responsibility of filing tax returns!
Family members have permanently opted for Flex Tax and Consulting Services! They're among the most reputable accountants located in San Francisco! They have years of experience filing taxes for families and small-sized businesses, and their employees and bosses are concerned about us. It's helpful to offer us honest advice and guidance. I believe that once we have chosen these tax professionals, we feel incredibly comfortable, and the tax declarations have changed too. It's straightforward, and I strongly suggest everyone take on the responsibility of filing tax returns!
Excellent service
Excellent service. They're highly responsive to inquiries anytime, even late at night. It's my second time working with them, and I'm thrilled with the outcome and the service. I highly recommend them!
Alex, Will, and Chris are fantastic!
Alex, Will, and Chris are fantastic! Excellent communication was straightforward. They could answer all my questions and be highly professional. This time I was working with Chris closely, and as in previous years, they are working all day hours to ensure your taxes are as good as they can be.
We highly recommend doing your taxes through them
I've done my taxes using Flex Tax for the last three years, and their staff has been great. They're straightforward to work with and will surely assist you in ensuring you receive the tax return you've earned. We highly recommend doing your taxes through them.
They provided excellent service
I needed a brand new tax accountant to run my small company, and this one seemed to be thoughtfully thought of. I was impressed by their efficiency; they provided excellent service to help us complete the tax preparation process quickly.
The experience with Flex Tax was fantastic
The experience with Flex Tax was fantastic. The portal is efficient for uploading your files which makes everything simpler. They have the knowledge and affordable prices. I've already recommended them to anyone and will continue to do the same.
FlexTax was quick and had errors I noticed and then rectified
FlexTax was quick and had errors I noticed and then rectified. They were pleasant on the phone and got my tax return completed quickly. Also, during our pre-scheduled 15-minute phone call, they did not appear to understand my circumstance well (despite having provided them with the relevant information before the call). They were either tired or overwhelmed from having too many calls every day.
They were unable to answer my questions via email. They abruptly ended the call within 5 minutes. The whole incident left me feeling that I should contact them from where I am for more complicated questions.
Jennifer is fantastic
Jennifer is fantastic and efficient for our "start-up" mode. Fantastic... One thing we would like is better processes and actions for tax preparation... I'm not confident exactly where we stand in this regard.
Flex Tax & Consulting Group is extremely professional
Flex Tax & Consulting Group is highly professional and efficient. I faced a few issues with my fax return a few days before the deadline, and in desperate need of professional assistance, I contacted Flex Tax.
Their tax-filing team was rapid. My tax return extension was submitted in a matter of minutes on a Sunday evening. After receiving all my documents, they completed all forms in just two days. Then, everything was examined and submitted shortly after. I received my state tax return in less than one week.
The price is affordable based on the degree of professionalism and efficiency that the team can provide.
I strongly suggest Flex Tax & Consulting Group to any business or individual looking for professional tax services.
Excellent communication skills
I asked one of our trusted lawyers who the firm was. She quickly found the contact information for FlexTax and raved about how they find ways to save money.
I was informed by the office that FlexTax had stopped accepting new clients from the gentleman they referred.
Sam's work ethic is amazing! He is friendly, patient, available, and has excellent communication skills. Sam brought Ben aboard to assist me with my taxes.
He has been a great addition. Alex @support was great in helping me with a technical issue online. It was not on their end.
In times like these, I love the ease of doing my taxes online with an organization that values me as a customer. I couldn't be happier.