Excite Credit Union

Excite Credit Union

16 Reviews
16 Reviews
Rating (3.3)
1 Star
2 Star
3 Star
4 Star
5 Star

16 Reviews on Excite Credit Union

  1. Fotiana Zouvani
    4 rating
    May 30, 2023

    Expectations are met

    My expectations are met. I believe I'll find myself more inclined to work more business with Excite Credit Union in the future...Thank you for everything...

  2. Thomas Geiger
    4 rating
    May 1, 2023

    Excellent and friendly

    I've been using Excite for several months and am learning to use your website. It is very different than what I'm used to. However, I find it challenging to know what to do; I usually use the information I'm unfamiliar with and then delete my account, only to log in once more. Your employees are excellent and friendly, but they always seem short of time and don't take enough time, or they are hurrying things. I'm 82, and the process takes longer.

  3. Emily Baker
    1 rating
    Apr 13, 2023

    Beware of applying

    One of the shadiest credit unions. Beware of applying for a credit card here. They'll request all required documents and then deny an application based on irrelevant grounds.

  4. Chiara Poetto
    1 rating
    Jan 20, 2023

    I'm the owner of a car loan through the credit union

    I'm the owner of a car loan through the credit union. I have had the worst experiences dealing with Melissa, the rudest and most unprofessional person I've ever dealt with. She called my relatives and shared my personal information, which I don't believe is legal canlegallyve tried for her supervisor or manager to contact me numerous times since II was done with her. All she has to say is good luck before laughing.

  5. Graham Spaull
    1 rating
    Dec 2, 2022

    Crappy service

    An error was made, and I was in the middle of a saga of overdraft charges. They never tried to inform me. I deposited $6000 to my account. The receipt showed a 400.00 balance, not even a negative balance.

  6. Thomas Atkinson
    5 rating
    Aug 17, 2022

    CSR was extremely helpful

    CSR was extremely helpful in assisting me in opening my account. I initially wanted an unsecured cc. However, she suggested I try a nonsecured credit card. I was accepted and got my card within one week.

  7. David Chapman
    5 rating
    Aug 12, 2022

    I got an auto loan with Excite

    I got an auto loan with Excite. It was among the most accessible transactions I've ever had. Alexa w.as are exceptionally friendly and professional. I will visit Excite for any financial requirements.

  8. Joanne Kotulski
    5 rating
    Aug 12, 2022

    The most enjoyable banking experience

    Excite gas was a fantastic experience from the day I signed up for my account. If I made a mistake, they stood by me, and I am grateful for that. I hope I won't make the same mistake again. However, if I do,? I am confident that Excite can be here to help me. I would highly recommend Excite without hesitation as the most enjoyable banking experience I've experienced.

  9. Chuck Krause
    5 rating
    Aug 12, 2022

    The staff is extremely helpful!

    The staff is accommodating! One of the main reasons I chose to use my bank was because each time I tried to get help on the information I received, I was told you could look it up on the internet and fix it yourself!

  10. Lisa Crisp
    4 rating
    Aug 11, 2022

    Excellent credit union!

    Excellent credit union! Team members are beneficial, not to mention how fast they assisted my family and how quickly the cards were delivered to us! I would recommend anyone searching for a credit union that excites is the most suitable option for your search.

  11. Brandon Hathaway
    4 rating
    Aug 7, 2022

    Excellent service

    Great rate on savings, but I haven't received any of the starter checks or a debit card to my account for checking. I have to visit the branch as a phone call did not resolve the issue. Excellent service, friendly staff.

  12. John Owen
    2 rating
    Aug 2, 2022

    It's a bummer!

    When I opened my account, everything was fine. However, I downloaded the application on my cell phone to manage my account. It's a bummer! Several days have gone by, and you haven't endorsed my request.

  13. Elena Hughes
    1 rating
    Jul 28, 2022

    It was not a good experience!

    We joined Excite Credit Union to be capable of refinancing our home using your CU. Because of an absence of communication, the loan was never granted.

    In my ignorance, the lock on the interest rate was once extended, and another extension was in force. It was then canceled before the recording and funding. It was not a good experience!

  14. Texas Guy
    5 rating
    Jun 28, 2022

    I'm using the branch of the blossem hill road

    I have used the branch at the top of Blossom Hill Road. I am pleasant, friendly, and the only one I can trust to ensure my funds are safe. My family bank is now at exciting, easy banking

  15. Paul Mattocks
    1 rating
    May 14, 2022

    Frustrated and disappointed

    I deposited it into my account, and it had a positive balance. But when I checked my account before my payday, they added three $29 overdraft fees to my account.

    This is so frustrating and disappointing that I have decided to close this account. All other banks eliminate overdraft fees, but they keep sneaking them in.

  16. Deborah Huston
    5 rating
    May 9, 2022

    Outstanding Service

    I have been a member of Excite since 2010. It started with an auto loan. Then it grew to a more significant amount. I went in to make a payment for my car.

    Maria asked me about my situation. She then requested that I bring in two statements. I told her my story, and she looked them over.

Write a review on Excite Credit Union

Your email address will not be published. Required fields are marked *

Claim your business profile

Customer reviews are powerful for building trust and loyalty. Claim your business profile today.

About Excite Credit Union

Excite Credit Union is a friendly, jeans-wearing credit union that's highly caffeinated and never boring. Our team is made up of intelligent, friendly people who believe it's their responsibility to care for the communities we live in. We are also a financially stable credit union, with $650M in assets and 43,000 members. We want everyone to have the opportunity to make a better financial future. Because together, we can achieve the best.

Location265 Curtner Ave, San Jose, CA 95125, United States
total views 37 views