33 Reviews
33 Reviews
Rating (3.1)
1 Star
2 Star
3 Star
4 Star
5 Star


Is Eloan legit?

Eloan has 33 reviews on 99consumer.com, with an average rating of 3.1 out of 5. This indicates that most consumers are satisfied with their business interactions and dealing. Therefore, feel free considering purchases or engagements with the business.

How to reach Eloan customer care?

You can contact Eloan customer care via email at [email protected] or by calling them at 8558549346

Where is Eloan located?

Eloan is located at address 209 Puerto Rico 25, San Juan, Puerto Rico.

33 Reviews on Eloan

  1. Anney Field
    1 rating

    Scammed with Me $1050

    Dec 30, 2023

    ElLoan made me pay the sum of $1050. I tried to obtain a loan of $5000 but was able to send ELoan $1000. The loan is meant to be refunded. They made fraudulent checks at my bank which caused the bank to stop my account. The bank has refused to refund my funds. They ask me to send the company $300 in addition to be able to claim the refund and the loan. I'm an old person with a fixed-income. Don't try to obtain loan through ELoan.

  2. Karla Daniels
    1 rating

    A lower interest rate for a smaller payment

    May 30, 2023

    In most reviews, it seems that this lender is just after the people with excellent credit scores. Although their primary page lists the interest rate calculation that applies to lower credit scores, they'll not allow them. Why is that?! People with fewer credit scores need to consolidate debt using a lower interest rate for a smaller payment content, which will eventually aid in improving our credit scores and be refused.

  3. Paige Mitchell
    2 rating

    A complete fraud

    May 2, 2023

    E-loan Sodex is a complete fraud. I paid 100 euros. It was said that you'd have your loan if I spent 100 euros. However, I needed to activate it to receive my loan. It cost 185 euros. I told them I wouldn't let this and get 100 euros back. There are no answers.

  4. Krystie Tiedemann
    1 rating

    Horrible experience

    Apr 13, 2023

    Worst experience. I became extremely sick and told them about it over the phone, and they told me they'd take my money and distribute it over two installments. My portal was able to see that it was not the situation. They have added $100 to each payment. To top it all off, they're nearly impossible to contact. There is a way to an online chat. However, all they offer is to phone them—a horrible experience.

  5. Gheorghe Cavarnali
    1 rating

    Today, I was scammed by an individual named Raymond

    Jan 20, 2023

    Today, I was scammed by an individual named Raymond, who claimed to work for this firm; he wanted to loan me money, which required me to purchase a gift card. Then when it came time to obtain my loan, he told me that I needed to pay 200 dollars more, the third time it has happened to me.

  6. Charlotte Williams
    4 rating

    Overall, it was a positive experience.

    Nov 26, 2022

    I've gotten an advance from them, which was straightforward to complete for the majority. We faced a few minor issues during the process. However, they were fixed in the final. Overall, it was a positive experience.

  7. Richard Atkinson
    5 rating

    Excellent customer support!

    Nov 4, 2022

    We are thrilled to have had such a positive experience working with Eloan! The company was able to meet our needs, but we were awed by their professionalism, excellent service, and excellent customer support! Before making a choice, we looked at mortgage rates and other loan terms, such as fees, closing dates, and the possibility of online applications and loan tracking.

  8. Carolyn Fraser
    5 rating

    The process of applying was excellent

    Aug 13, 2022

    The process of applying was excellent. They kept calling me to ensure I was able to understand everything and that I was armed with the correct details. I am very impressed with their customer support. Everybody always did the same thing, which is why it is clear that the staff are of the highest standard. They are proud of their immediate approval. However, it took more than 15 minutes to approve.
    We look forward to establishing relationships with the business.

  9. Mary Camacho
    5 rating

    The interest rate was excellent

    Aug 12, 2022

    I requested an installment loan with Karn Credit. I accepted the most favorable deal for myself. E LOAN offers a low-interest rate that I couldn't refuse the offer. It was a boon to me, and my payment plan is really beneficial. The interest rate was excellent, and it took me a week to get the funds, and they didn't require cash upfront to cover costs. It was a fantastic experience for me. I'll be telling anyone and anyone about this loan company. I am thrilled and grateful for your assistance.

  10. Mary Goldstein
    4 rating

    So after trying to get an alternative loan with low credit scores

    Aug 11, 2022

    So after trying to get an alternative loan with low credit scores, they were able to consider my earnings instead of my credit score, which made a difference. It took me about nine days from my request to receive the cash. The only reason I have given it four stars is that I cannot pay with the debit card on my computer. I must call in every time.

  11. Dale Jacobsen
    4 rating

    The loan was approved and funds sent quickly

    Aug 10, 2022

    This loan has been approved, and the funds are sent out promptly. I love the fact that you don't charge an additional fee. I wish that when you have to pay more for the loan, it could advance your payment date further. .....Also, I want the loan to offer the option to pay by credit card. That's the way I pay my bills each month and pay the credit card when I finish the month. ....otherwise great company

  12. Jane Wilkinson
    4 rating

    Your representative was helpful Professional

    Aug 8, 2022

    Your representative was helpful, Professional, polite, and extremely well-informed. He answered every question quickly and thoroughly and provided me with the highest interest rate available today. I suggest contacting the customer by email after you transfer the funds and then transferring them electronically to their account. Perhaps, you can give them a euphoria of accomplishment and allow the client to move in their day more quickly.

  13. Pauline Curiel
    4 rating


    Aug 7, 2022

    GREAT. Once my financial institution got the transfer. I am grateful to you...BUT...THE procedure must be improved. It's as if the right hand wasn't aware of how the left one was working. Talking to so many individuals and receiving rambling emails was a bit confusing. I have excellent credit. However, they made it extremely difficult. Make the process more smooth for future customers.

  14. Gerald Gulewich
    4 rating

    It was initially stressful

    Aug 5, 2022

    It was initially stressful as I was required to keep looking for information I believed I already had. I even provided the information they did not even request since I was beginning to be a bit unsure if I could be successful in obtaining this loan even though my credit scores were good and I had answered all of the questions. They indeed need to be cautious, but it was highly stressful.

  15. Carrie Potier
    4 rating

    I'm generally satisfied with the way things were handled

    Aug 3, 2022

    I'm generally satisfied with the way things were handled. The only thing that was a disappointment in that the process took way too long to try to verify my data. My application had expired, and no one contacted me or explained to me about this happening. I had to get the company to inquire about and return my application. In addition, I think that the terms are fantastic and will have a significant impact on me. Additionally, each time I contacted their customer support, they responded within 15 minutes, which was awesome.

  16. Janice Lindgren
    4 rating

    This could be very depressing for the person applying

    Aug 1, 2022

    A great follow-up to the process of asking for documents to complete your loan request. The only thing is that you need to stay in tune with colleagues to complete the loan application within the timeframe before the system is shut down and does not allow the loan to continue. This could be very depressing for the person applying.

  17. Joel Leigh
    4 rating

    Helped us get the loan quickly

    Jul 30, 2022

    Friendly and gives the option to choose from. They were swift and helped us get the loan quickly. I wish I could have done more, as the company who looked up the loan options used the money we got.
    It was misunderstood that they received more money than what was the amount of the loan that was added to their loan.

  18. George Amaral
    3 rating

    Simple and easy application procedure

    Jul 29, 2022

    Simple and easy application procedure. I have entered the wrong loan amount and cannot change it or apply. Other than that, the auto withdrawal and repayment process are excellent. I would suggest it to other users.

  19. Tim Russell
    5 rating

    The application process was straightforward

    Jul 28, 2022

    The application process was straightforward, they were transparent when they needed additional details, and I never felt I was being pushed through.

    I was satisfied with the APR, and the loan was repaid promptly with the following approval. I would use this business in the future and suggest them to anyone else.

  20. Shahla Gibson
    3 rating

    Unsatisfied with the process

    Jul 26, 2022

    Not writing this to say that I was denied, but due to the painful procedure. All the agents were friendly, courteous, and accommodating. The issue lies that in the process, time and time again, things were accepted but only "incomplete" the next day. After being assured that my application was completed, I received a notification that my application was due to expire the following day.

    I went through the entire process again and resubmitted documents several times. The final straw was getting woken at 5:45 am by another message that required me to submit a new application. Logged in, the statement said that your application was complete and you'll get a response within the end of 24 hours... 30 minutes later, I received the rejection. It was 6:30 am. Unsatisfied with the process or the seven-point Ding due to the arduous inquiry...

  21. Stacey Tebben
    3 rating

    I will not attempt to work with them again

    Jul 23, 2022

    Very pleased with the service; however, when I contacted the company located in Overland Park, KS, I was turned down for a loan, even with a FICO score of 805. I wasn't given a reason for the issue. I will not attempt to work with them again.

  22. Tina Bailey
    3 rating

    Overall, the experience was excellent!

    Jul 22, 2022

    This loan application was fast and straightforward. My only concern is regarding loan payments. I'm unsure if payment is automatically made or if I need to set them up and how much I can pay. Overall, the experience was excellent!

  23. Wilbert Smith
    3 rating

    It was a simple process

    Jul 20, 2022

    CreditKarma said I had been approved for a loan of $10,000, which is why I decided to apply. I received an inquiry (which I think I was told that I could not be able to get) and was offered only $5,000, despite having excellent credit. It was a bit disappointing. However, I accepted the loan. It was a simple process.

  24. Terrance Svejda
    3 rating

    Check the contract thoroughly

    Jul 17, 2022

    Doing business with this firm was quick and easy. It is essential to know that based on the offer you submit, your interest will be close to 50% of the loan amount, and there's no repayment. The loan is paid in full. For some instances, it's okay. Check the contract thoroughly.

  25. Juan Bermudez
    3 rating

    I didn't understand the slide rule tool for amount

    Jul 17, 2022

    Problems. I didn't understand the slide rule tool for amount. I refused to continue and re-started. However, the first attempt was considered to be approved. Then, the second effort was rejected. The second was denied, however, on the same day of the approval, creating anxiety and stress. The customer service phone number was helpful. There was only a list of numbers to make a call, but there was no assistance. It was an inconvenience in general.

  26. Casey Mclaughlin
    3 rating

    The website is extremely difficult to navigate

    Jul 13, 2022

    The website is complicated to navigate. I was pleased to be approved and that all agents were attentive, but I couldn't figure out what was required on the website or whether my attachments were posted. There was an inability to review the application, which resulted in the application running out of time. It was not clear which stage the request was at. I would give Eloan five stars if their procedure were better.

  27. Dan Haley
    3 rating

    There weren't any confirmation emails

    Jul 10, 2022

    It worked, and it was pleasant to do everything online, Of course, but it was not as seamless as possible. There weren't any confirmation emails throughout the process as a guideline. I did not realize I was approved until the funds rolled into my account. All the necessary documentation was supplied, and no email stated expectations regarding the next steps. I received no approval notification when the documents were ready to be signed. Two days later, funds hit my account. It was time to have a more transparent process.

  28. Michael Sypniak
    2 rating

    I am highly disappointed with this situation

    Jul 9, 2022

    I submitted my application about one week ago. I followed up several times. Each time I called, I was informed that no additional details were required and that I could expect a response in 24 hours. I called twice in the past and was aware that my application was about to expire. Then, just today, I received an email saying it passed, and I had to apply again. I am highly disappointed with this situation.

    This is because you cannot get in touch with my employer. I've sent out six pay stubs, including one I received on Friday, one week after applying for the loan. This should be a confirmation. I'm reapplying today since you've already thoroughly inquired about my credit. I certainly hope that after all this time and effort, I'll be approved as well. The decision is taken the next day, considering its two applications and eight days. I'll reconsider my credit rating after that.

  29. June Wilson
    2 rating

    They didn't respond

    Jul 7, 2022

    I don't think of this bank as a good one at all! When I first applied for the loan, they would check my ID for too long., and then I wrote to them stating that perhaps I'd made a mistake. They didn't respond and then canceled my application. I tried again; however, the number of requests was relatively high at that time. It is possible that I have made some errors, and I've seen a lot of negative feedback so it may be true.

  30. Wayne Potvin
    2 rating

    I was unsure

    Jul 6, 2022

    I was unsure if I would permit someone to Eloan my password and username into my banking account. I nearly stopped the process of applying. My bank has advised me not to give my password and username to anyone. It's impossible to know when an employee with your information could leave the company and take your data with them. I've had this happen to me in the past at Bank of America. We'll be watching.

  31. Jae Smith
    1 rating

    The loan doesn't offer

    Jun 28, 2022

    I was approached for a loan by an individual who claimed to be employed by the company called Eloan. They had all my personal information since I had applied for an online personal loan the day prior to. It seemed like something was off. After researching, I found that the loan doesn't offer any loans. It is unclear who the person or company is. Melissa Romeos 786-697-385 is the person who called me and I received the letter via email.

  32. Curtis Luckett
    5 rating

    The best conditions for loans

    May 14, 2022

    To get a loan, I applied to this financial institution. Because I am conservative, I have not used bank services. I still trust paper money from the past. However, times have changed. We must now meet modern requirements.

    I felt that the best conditions for loans were here. I applied for a loan here, and the customer service managers assured me that they would be available to help me whenever I needed it.

  33. Anonymous
    1 rating

    Wasting my time

    Apr 18, 2022

    I tried again to contact this company to request assistance with a loan. After 75 minutes of phone conversation and then a supervisor to be told, I will forward this information to our resolution group, I am sorry that I cannot make this decision. No, we can't help you with a decrease in your payment due medical reasons. Folks, please think twice before you contact this company. Please send me a copy of the email.. Dear Janet, We are grateful that you got Avant on Eloan's behalf. We are sorry about your experience. We are sorry for any inconvenience caused.

    We are grateful that Avant contacted you on behalf of Eloan to inform us of your concerns. This correspondence gives us an opportunity to examine our processes and ensure our customers receive the best possible service. Your feedback will help us improve our service.

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About Eloan

Eloan is a leader in the lending sector with over 20 years of experience. They offer unsecured personal loans via an online platform that is fully digital and best-in-class. Eloan is here to help you take control of your finances. Eloan knows that traditional lending methods are not being brought online. Instead, it's about simplifying banking and empowering customers to achieve their dreams.

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209 Puerto Rico 25, San Juan, Puerto Rico