24 Reviews on Daisy Maison
Write a review on Daisy Maison
Claim your business profile
About Daisy Maison
Daisy Maison is the place to find beautiful and personalized gifts. Our collection of exquisite and customized gifts is constantly growing. Each product in our range is created, manufactured, and shipped in our studio in Lancashire. We strive to make sure that they are always perfect and have a lot of wow.
 1253607998 |
 [email protected] |
 https://daisymaison.co.uk |
 Kitty Lane, Blackpool FY4 5EG, United Kingdom |
 110 views
|
Disgusting customer service
I returned it for a second person to add and bought it. I paid for tracking through Royal Mail which showed it was not returned. The company claimed they had never been able to get it back and hadn't given me the amount I spent. Therefore, I'm not paying in the pocket the price of the picture in its original form Cost paid for adding a new person, or the costs paid for returning the image—disgusting customer service.
Experience was excellent
I recently ordered a personalized pebble frame for my daughter's wedding. My experience was excellent, and she was thrilled with it..definitely recommend it..you will not be satisfied.
Not acknowledged
The frame arrived damaged. Some messages were being read but not acknowledged. The print was different from the image shown on the website. Pebble dropped and glued all over the frame and glass; the structure was broken
A beautiful keepsake
I got a photo of pebbles this past week that I bought for my mother on her 60th birthday. It was a present from the children. It's a perfect size and a beautiful keepsake. The only issue was that I asked for a name and a pebble of the dog in our family. It had been included, but the rock wasn't there and looked a bit weird. Apart from that, it is a fantastic gift.
No other resolution provided
I'm a fan of Daisy Maison's products, but I was disappointed when I received my second purchase. The print was wrinkled, and the seller suggested I return the image. However, it was already presented, and it wasn't proper to request the person receiving it to remove a frame and resolve the issue. I was highly disappointed with the answer to Daisy Mason, with no other resolution provided. I would advise you to review your purchases attentively and give yourself enough time to fix any issues.
The birthday person I received from them has passed, well-paid but lacks service for a defective product.
Pebble Family Photo I placed an order on 28th December, received it on 18th January, and it was gorgeous, but after waiting three weeks for delivery, the picture broke head from the person; when I sent an email, I received a quick response, either to return it or glue the head put back on, but there was no option to return it after waiting for three weeks. The birthday person I received from them has passed, well-paid but lacks service for a defective product. :(
I am not satisfied with this service
I placed an order for a pebble image on the 2nd of June, giving me a week for delivery, However, after receiving an email saying that my order was completed for delivery, I have not heard anything further. Now it's been ten days, and after having emailed four times, I have received nothing from the company. I tried calling them, too, but they did not answer. I am not satisfied with this service, and, more importantly, the birthday celebrations have been missed.
Very pleased with the service. Thank you so much.
I placed an order for my first pebble photo, which was delivered very quickly. It's going to be a wonderful Christmas present. I also ordered a second for an entirely different family. After a few days, I had not heard when it was due, and I called Daisy Maison ......The lady who reassured me. The parcel was being prepared, and then I got my email to inform me that it was available for delivery. The package arrived after a couple of days because of postal strikes. However, it's just as gorgeous as the first. Very pleased with the service. Thank you so much.
Three days later, no one had responded
I ordered over PS130 worth of products... there was no communication, only half of it. I ultimately left out. Then I was informed that after a month without contact, they were out of pebbles... Yet, people who ordered after me received their orders! I received a hollow apology and apologies from the company's owner, along with promises to assist me. Three days later, no one had responded. Could you not buy from them? But one positive thing was that the two shown frames were stunning.
Do not use this company.
Do not use this company. I placed my order on the 22nd of September, but it took over one month. The name was misspelled on the image, and it was their fault. They promised to send me another print, but I have not received it. They've not responded to any messages I've sent following this issue. When I made a comment on a Facebook post,, they blocked me. The company was awful, and the image was of poor quality, too. Do not purchase from this company!!
They are not responding with Emails
Poor service. I ordered a time-stamp of delivery for Christmas, but nothing was delivered. They are not responding with Emails or Facebook Messengers (they have received that message). In a bid to make comments on posts, they're taking time to delete them, but they did reply. They're responding to new posts by customers, but any that have ordehavemissing seems to be quite a lot that they delete without responding.
Thank you so much for everything,
I purchased a picture frame with ornamental pebbles, and it's stunning. It arrived in an extremely short time as I went with an express delivery option because it was a present for Christmas and I needed to arrive within the timeframe. Overall, I am happy with how it looks, and it is safe and securely packed to prevent potential damage: it is of excellent quality and highly accommodating service. I will take some other items Daisy Maison makes following this one. Thank you so much for everything, and best greetings, Steve Hughes, a delighted customer.
Very thoughtfully made and fun.
I purchased a Xmas ornament for the tree made of pebbles ..it arrived today ( the courier took almost three weeks ); however, it wasn't daisy's fault. After I asked when I would receive it, they immediately jumped on it, thinking that they were the owners .to shorten the story short, they were creating another to mail using an alternative postal address .when it was delivered. I promptly advised the company not to send me another, and they immediately contacted me. I couldn't be happier with the service provided by daisy .first first class customer service .first quality gift that I received .very thoughtfully made and fun. I am going to shop with this company once more.
Stay far from this site!
What! I can't believe this site is still promoting items to purchase! I bought two photos last year. I paid for them but received nothing I tried to contact them, but they ignored all my messages and never offered the moneme y back!! Fraudsters! Stay far from this site!
I'm extremely disappointed
I'm incredibly disappointed with the appearance and quality of the product I bought. I saw it as an appropriate 'gift' to mark a golden wedding anniversary. I'm now looking for a replacement, and I am not able to find one since the anniversary celebration is set to begin within three days!......to gift this item to give as a present is seen as a cheap gift since it's nothing more than an ornament.
The service was terrible and disapointing
The service was terrible and disappointing. I placed an order more than ten days ago to celebrate Father's Day, but no communication was received from the seller. I have constantly been having to call to inquire and was informed earlier this week that the order was coming within the time promised. No delivery has been made, so I will have to go to the shops to find another present tomorrow. It's a terrible service and could have any respect for customers. I wouldn't recommend buying anything from this business. You are likely to be disappointed and unhappy, and the event you purchased the gift will truly be lost!
Absolutely gorgeous items
These are absolutely gorgeous items, I purchased two pebbles and the planner, both beautiful! I paid for express delivery and amid all, the postage issues, we received the items in time to send our package to America. Thank you
It's a complete disappointment
The website is a disaster. It was a nightmare to order a hanging heart decoration using six pebbles. However, options for pebble 4 weren't available regardless of how many attempts I made. We decided to go with three stones, and the selection was changed to a new design without my knowledge. The wrong design was delivered with a glue line all over the heart. It's a complete disappointment, and I feel taken advantage of. Customer service claims not to allow returns unless they offer 20% off a different purchase! Beware of them if you don't wish to be utterly dissatisfied and annoyed!
It's a waste of money
Unfortunately, the item purchased looks poor quality. Instead of being as vibrant and bright as the picture before buying it, it's well and appears very worn. In what was meant to be a wedding present, it's disappointing and feels like it's a waste of money.
I'm very happy with them
I ordered two bracelets for my flower girls to wear for my wedding in the last few weeks. I received them just now, they are beautiful, I'm very happy with them. I am sure that both of my bridesmaids will adore the bracelets!
The product is exactly what I needed
Service: Putting my order in was easy, and I got confirmation immediately—regular updates on the progress of manufacturing, dispatch, and delivery of my product. I am delighted with both the service and the product. Daisy Maison has exceeded expectations in both areas.
I received a high-quality product! Didn't cut corners or minimize my personalization. The product is exactly what I needed.
Excellent service, satisfied with my purchase
I was pleased with the personalized Mancave design for my husband's father's day gift. It looks nice on his shed—he's father to his step-son, who is disabled, and also our cat. The delivery was quick and of good quality. It's also more than I expected. Excellent service, satisfied with my purchase.
This was my Mother's Day gift
This was ordered for Mother's Day. It's beautiful.
However, I noticed a brown smudge in print.
This is a minor issue for me.
The poor product quality and the lack of customer service
To add, I called up to resolve the matter amicably. However, Shelley, the company owner, screamed at me and said she was Shelley and that she would not call me again. She also stated that the product was not what I had ordered.
Xmas presents also cost me PS30. I bought two pieces of plastic that a five-year-old could have made. There was no friendship texting, and the plastic was not made of hard or pebble. They refused to give me a refund and I want to let people know about the poor product quality and lack of customer service.