Constant Contact

4 Reviews

4 Reviews on Constant Contact

  1. Katherine Barrett
    September 23rd, 2022

    Really poor customer service

    Inferior customer service. I received an email regarding our billing and was required to call their assistance to resolve a question. One of the numbers included in the email wasn’t legitimate. When I called the other number, I had to fight their automated telephony service to be connected to a person. It took a while before speaking to anyone while writing this.

  2. Michael Chmura
    July 22nd, 2022

    Great company

    Great company. I’ve been creating email marketing campaigns with Constant Contact for a considerable time, and the support you provide is exceptional. The software is simple to use, and should there be any issues. They are addressed promptly. Great company. Highly recommend.

  3. David Wallis
    July 5th, 2022

    They make use of a an innovative language

    They employ clever language in order to keep you paying. I informed them that I wanted to cancel their service, and they said they would stop my service. That to them is to keep charging. So why do they not show their client scores?

  4. Monica Madrid
    June 4th, 2022

    Beware of Constant Contact at all cost

    They were previously perfect, but it’s been a disaster in the last four months. We’re a more prominent marketing company and have more than 1000 domains for which we conduct marketing, and we constantly use contact.

    The wait time to contact customer service is well over an hour. The chat gets not work and isn’t available most times. When they do respond, they hang up.

    They also don’t provide a call-back option…they don’t return calls. The email address for social media support isn’t even tracked or acknowledged. Social media @ continuous is a genuine email address.

    We hide emails in our clients’ email lists to ensure that emails reach their clients. Our audit revealed that over 85% don’t receive their mail and that most of them say that it’s not an issue.

    Beware of Constant Contact at all costs. They will harm your business just like it did ours many times over.

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About Constant Contact

If you're trying to reach new customers, increase sales of products or be a part of all the people around, Constant Contact has all the features, tools, and guidance from experts to be online and increase your online presence all in one location.

866 289 2101
[email protected]
1601 Trapelo Road, Waltham, MA 02451, United States