Cinch Home Services

3 Reviews

3 Reviews on Cinch Home Services

  1. Beverly Jacono
    July 18th, 2022

    I'm not certain how one can give five stars

    I’m not sure how one can rate five stars. I’ll give a negative rating of 1,000 leads. Service calls take hours to answer, and call waits take days. Four days later to find air conditioning issues.

    The most important thing is that the parts do not arrive at the service provider to be installed. More than seven days later and still calling. I’m required to pay for the tenant’s stay at the hotel.

    Cinch told me that hotel would not pay since I never purchased emergency plans. Never provide this emergency plan. Which one to buy? Excuses after excuses for sending the components to a service partner. It’s not clear who should get this warranty for their home.

    The bad reviews are genuine… I have already called 15 times. Make calls in the middle of the night. They are still trying to count… I’m not sure they’ll ever get parts to a service partner. …. What a prank!

  2. Edgar Martinez
    July 1st, 2022

    Customer service is terrible

    Customer service is terrible. The “Customer service” team is located in a different country and BARELY can speak English. They stated that they would speedily resolve the process, but this hasn’t been the case. Our home has not had hot water for almost an entire week. Every time we call the number, we’ll wait for 20-60 minutes, being on hold, talking to people we don’t even comprehend, and the same cycle around. It’s like an attempt to exhaust us when we give up, and the repair company won’t be liable for repairs.

  3. Altonette Harris
    June 5th, 2022

    A complete waste of money

    A complete waste of money for the company. It’s a total scam.

    I’m shocked that they’ve got over one rating.

    I was without AC for a whole month in the 90-degree temperatures.

    I called the company more than eight times during the time and was informed of all sorts of things from their customer service, which never came to any solution.

    They will lie to you to avoid paying for a repair/replacement/credit. They are just trying to collect the deductible up front.

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About Cinch Home Services

When things go wrong and need to be fixed, we are there. With over 40 years of industry expertise, Cinch Home Services is committed to providing simple solutions that make the home repair more simple. Our innovative, cutting-edge tools and seamless service take the anxiety out of making repairs at home.

888 312 3811
[email protected]
4700 Exchange Court suite 300, Boca Raton, FL 33431, United States