(3.7)
Q&A
Is Canna Care Docs legit?
Canna Care Docs has 55 reviews on 99consumer.com, with an average rating of 3.7 out of 5. This indicates that most consumers are satisfied with their business interactions and dealing. Therefore, feel free considering purchases or engagements with the business.
How to reach Canna Care Docs customer care?
You can contact Canna Care Docs customer care via email at [email protected] or by calling them at 866 846 2420
Where is Canna Care Docs located?
Canna Care Docs is located at address United States.
Delayed Process and Hurdles with Canna Care
My application was not approved due to Canna Care. I was required to visit to complete a new application. Now I'm waiting for the doctor's approval on the application and then forward it off to Delaware MMP. As of now, I do not have a medical card or prescription for pain relief.
Always professional and thorough
I have been very satisfied for last 2 years of appointments.
I recommend Canna Care to everyone.
Dr.Jassey is an awesome doctor.
Look forward to next year for my renewal.
Trying to solve the issue
Overall, I've been with this company since 2003. My experiences have been excellent. This year's renewal office was constantly sending messages to my wife's mobile (who was not in his country) instead of my own, even though my phone number had been unchanged for over ten years. I spent an hour trying to determine what could have been the cause, and after resetting my profile so that I received the message regarding my re-booked appointment, It happened again the next day! Then I discovered a phone number that allowed me to speak to an actual person, and then they could fix it to make appointment number 3 the next day. Then it was all good for me; however, after a full breakfast and the entire day trying to solve the issue, I could not fix it.
The system isn't fully updated
It was a pleasant encounter with phone calls; however, it was not clarified that when you renew, there is no need for an ID or code for renewal with the state, but the system isn't fully updated. Also, I had my medical revival last year, but it was not present the year before.
Very frustrating
I was uncontacted for more than three weeks, and I still have no card or details. It was easy to be approved, but it's been very frustrating. It isn't easy to contact a live person. Phone hours are tough to find.
Occasionally returned
The call was set for 3:20 and came in at 25 minutes behind without warning. NPR was beneficial. Following my appointment, I was informed they'd uploaded their needed information to Bizet, but I cannot process renewals via the website. I've tried to call but can't get through to anything except an automated answering machine. My only calls are occasionally returned during working times when I cannot answer.
Everything happens quickly
Canna Care Docs have taken good care of me over the decades. Everything happens quickly and safely, from obtaining my medical card to delivering it. I'm happy that they've provided me with their services. Ty Canna Care!
A great experience
There have been horror stories about people trying to renew or get in. Most of the time, they were required to insist on getting their renewal done right. This is not the case this time. Doctor. N. Dennis, whom I've met a couple of times, has been extremely patient and meticulous. She is constantly updating my records on time, and it is not a hassle—a great experience throughout the years. I've never had any issues. Perfect experience.
The company is excellent
The whole experience was flawless. From start to finish, cannabis doctors were in touch all the duration. After I sent the email, they contacted me to ensure I was doing well. The company is excellent to do business with. It is necessary to have a license or renewal. I'd call Cannabis Care Docs.
Call was almost an hour late
The doctor's call came almost an hour behind. It's been two weeks since I received my card in physical form. It's good that the pharmacy can accept digital copies, as I'd have to go through the withdrawal process. Apart from that, significant! Thanks! I spent $75 for the service, more than twice that of the other nearby choices.
Overall, a great and informative experience.
The process was straightforward. I scheduled my appointment online, and within one hour of doing it, I was fortunate to have the privilege of having a receptionist call me in an office in my State and explain to me how it would go and the places I'll need to fill in my forms. After meeting with my doctor and submitting the proper documentation, they called me back to review some critical essentials then we waited! Overall, a great and informative experience.
Extremely helpful
Canna Care in Cranston has an amiable staff who was extremely helpful throughout the process. The doctor. Dmitri was great and was also extremely accommodating. I have recommended Canna Care to a friend due to my excellent experience!
I was concerned that the process
I was concerned that the process would be confusing and challenging to comprehend, but once someone helped me, the process was more straightforward, and I could get my approval. I made my first time to the dispensary, and although the website listed the hours they were open, there was no one there when I arrived. I called the number from outside and was never able to get a return call. The person managing the website must be sure that the hours of operation are accurate. It took me about 45 minutes to get there - an utter waste of time.
If the card is delivered within the next couple of days
If the card is delivered within the next couple of days, as I anticipate it will, everything went as expected with one exception. I left a voicemail some days ago, and it didn't get answered, so I called back to Thank you so much for saying goodbye. I apologize for not having punctuation and capitalization. It was a non-corrected voice-to-text.
I love Canna Care Docs
I love Canna Care Docs. The last time I recertified, I threw the ball away with the wrong Zip code to make the purchase. The gentleman said he'd return my call within the hour. He did not. I'm from a school that affirms that "when you say it, you do it," with no exceptions. If you fail to do what the promises you make, it is essential to let the person know that they have been deceived. Ultimately, I was forced to begin the process again by scheduling another appointment. This meant I'd need to wait for four other days. In the grand scheme of things, it's not too bad. I'm just saying.
I highly recommend her and the service she provides.
The NP, Nichol, provided an outstanding experience. She was extremely friendly, pleasant, and informative throughout the entire process. She ensured that I understood everything and that the app was easy to use. Thank you, Nichol! I highly recommend her and the service she provides.
She was knowledgeable and compassionate
Melissa was not just helpful, but she also taught me much about cannabis, as well as the various ways I could alleviate my pain. She was knowledgeable and compassionate, and I am grateful for her!
They certainly did take my money too fast
The old saying goes, one hand washes the other; in Kinda Care's documents, it's more like one hand not being able to find the other. It was necessary to change the schedule twice. I was told that they tried to call me repeatedly, but my shabby current phone did not register any missed calls. Like Covid has been used as an excuse for nearly every issue that is related to it. There's an entirely new system, and we are switching to it. Etc. I was treated with disrespect, basic respect, and basic common sense. That's it's not a viable business model. The job was done poorly! They certainly did take my money too fast. It is essential to consider whether the rewards outweigh the inconvenience.
I'd never go to another doctor!
I've been certified through Canna Care Docs since 2017. I'd never go to another doctor! Regardless of location, every physician has demonstrated compassion, attention to detail, and expertise at every appointment.
Excellent experience
Excellent experience. The two people I spoke with on the phone were attentive and attentive and went above and beyond to help me. I couldn't have asked for more.
Everything was done professionally
Everything was done professionally, no matter who the nurse or clerk was. Friendly as well. They spoke transparently, ensuring that all questions were addressed to the point of understanding. It was an excellent service.
They certainly got my money quickly enough
There's a saying that one hand washes the other's, but in Kinda Care's documents, it's more of a matter of one hand being unable to locate the other. I had to cancel twice. They were told that they attempted to call me at least once, but my up-to-date phone didn't register, or I missed a call. The job was done poorly! Similar to Covid, it has been a reason for nearly every issue that is related to it. There's a new system in place, and we are switching to it, etc., etc., I was treated with disrespect, basic respect, and even simple common sense. That's it's not a viable business model. However, they certainly got my money quickly enough. One must ask whether the advantages are worth the hassle.
I highly recommend Canna Care Docs
I highly recommend Canna Care Docs. The staff is professional, pleasant, courteous, informative, and friendly to talk to. They explain in detail how everything works and the steps that must be followed.
This is a bot- created comment
my name is Dorota Donigiewicz and I did not ever use these services and I do not have any recollection of adding this comment on the page
The process of obtaining certification to be a pleasant experience
The process of obtaining certification is a pleasant experience. I felt like having conversations with professionals whose mission is to bring the benefits of medical marijuana to the front of the mind. They certainly are committed to easing the typical bureaucratic burden in these programs. Bravo guys! I'm thrilled to have met you!
They're awesome!
They're awesome! They have helped me navigate the complex process of connecting with the state's Control Commission. Everything is now in order, and I'm looking forward to my paper copy of the license renewal.
We will never again use the service
I was shocked. Dr. was 30 minutes tardy on phone calls, and no one at the office was available to answer phones; on top of everything else, I was expected to get my Temp ID in just two hours. Instead, I had to wait for multiple emails, a negative review, and two days to get my ID. Nobody called to apologize for the error. We will never again use the service after working with them for five years.
They were friendly and easy to communicate with
Canna Care Docs, Portia & Gabriel's staff have been beyond helpful. They were friendly and easy to communicate with. They were able to answer and explain every question I had.
Professional, knowledgeable and as efficient.
Working with CannaCare was a great experience, and I'm glad I got involved earlier. Professional, knowledgeable, and as efficient. They were at the forefront of things from the beginning to the very end—
Very poor business ethics.
First, the number listed on your paperwork isn't accurate or does not respond. I've tried to find help registering for my Mass license for a few days without any response. My appointment and payment went smoothly; however, after I paid $150, I had no idea who was in the world—inferior business ethics.
Canna's Service was prompt, friendly, professional, and helpful
Like always, Canna's Service was prompt, friendly, professional, and helpful. My rental was quick and straightforward to complete—the new credit card was within the next day. I'll keep using the cards as I did from the beginning!
Thank you to everyone for your help at Cana Care good job by you
In the process of renewing and, as always, by Cana Care. From the first call for updating medical records to examination to be eligible for recertification. I could not be more pleased with the Cana Care staff for the assistance that I received this morning. Very knowledgeable regarding my privacy and swift with my recertification. The state has already informed me that the health provider I have been seeing has given me a brand-new certificate for my license renewal. Thank you to everyone for your help at Cana Care. Good job by you
Very professional and friendly attitude
It's not often that you meet people like this: the very professional and friendly attitude from Karen and the PA, who took care of my recertification, and Christina, who arranged the telephone interview. Fantastic people who made the experience an absolute pleasure to work with.
BEWARE OF CANNDOCS!
BEWARE OF CANNDOCS! The initial service was excellent. However, any follow-ups will be received with recorded messages that are not answered. I've tried via phone calls and emails for over three weeks but haven't received official proof of physician's Certification! The "Patient Portal" is useless. This is a real review of my experience. BEWARE,
Canna's assistance has made renewing my license quick and easy
Canna's assistance has made renewing my license quick and easy. The process involved making an online registration for an appointment, as well as the two calls. The first call was for the payment, and the second was for a Teledoc appointment with the doctor. It was easy!
It was the most wonderful medical experience of my life
It was the most beautiful medical experience of my life. The staff is excellent and punctual, considerate and thorough. The doctors I've met have been beneficial to my health issues. They have provided me with the latest information regarding my condition, where to locate a specialist or doctor, and knowledge about using MJ as a medicine, including understanding the cannabinoid systems and how terpenes affect the design within my body. It's been an incredible health journey! I cannot thank you enough.
The doctors are friendly and compassionate
The doctors are friendly and compassionate. However, the system is not working when registering with the Commission. I attended a doctor's appointment in July but haven't received my renewal certificate. The Commission is corrupt and is not staffed by competent people. I don't have a computer, so I cannot renew. Beware that it's all about the dollars.
There were no other questions asked
The phone call to the nurse practitioner who was recertifying me took around two minutes. She asked me what my diagnoses were, if I was suffering from hypertension and if I'd been sick in the last few days or undergone surgery. There were no other questions asked. Other physicians have spent more time with me and provided suggestions on how I can medicate using cannabis to manage my qualifying ailments.
I was amazed
I was amazed at how easy becoming certified was! I could confer via Teletext and get my temporary card on the same day. I would have liked to have pursued this issue a long time ago.
The job was done poorly!
The old saying goes, one hand washes the other; in Kinda Care's documents, it's more like one hand not being able to find the other. It was necessary to change the schedule twice. I was told that they tried to call me repeatedly, yet my shabby current phone did not register any missed calls. Like Covid has been used as an excuse for nearly every issue that is related to it. There's an entirely new system, and we are switching to it. Etc. I was treated with disrespect, basic respect, and basic common sense. That's it's not a viable business model. The job was done poorly! They certainly did take my money too fast. It is essential to consider whether the rewards outweigh the inconvenience.
Come back next year
The process I went through was not typical due to a name alteration (I got married). However, I was very content with the help provided by Carol. She guided me through the procedure until the very conclusion! Thank you for your guidance. Come back next year.
No Response
I paid for membership on Wed 13th Dr. I was supposed to call for 2 hours, but no response. I called back, and Dr. was supposed to call within a couple of minutes, but nothing. When I called back, they said they would call on Tuesday 19th. Today is Tues 4 p,m and still no call.
Carol was fantastic
Carol was fantastic. I had a lot of difficulty with the new registration forms. She was accommodating and quick in communication, and she had the issue fixed in a short time. My favorite part was when they called me to see if I was okay. Customer service was terrific.
The whole thing is nothing more than extortion
Doctor (?) contacts you after you have paid the state $50 for an application. Then you spend $200 for a three-minute conversation with the doctor. The whole thing is nothing more than extortion.
The doctor will probably spend an additional 30 seconds looking over the application before calling you, which means that for three and a quarter minutes, you will be charged $200.00.
Since my primary physician was not involved in the process, I had to take this route. The person who wrote this procedure gets a piece of this scam.
Great people
A professional, friendly manner of conduct from Karen, the PA who conducted my recertification, and Christina, who arranged the telephone interview. Great people who made the whole process an absolute pleasure to work with. Rare in our lives:)
Very grateful
I paid $125 to obtain a medical marijuana license with Canna Care. I was told that the next time it came due to renew, I only had to pay $50.
They said they didn't say that, but I was required to pay $125 more than once, so I wasn't thrilled. However, I paid for it.
The last time I tried to find a way to get registered with the state. They wouldn't help me.
They continued to give me a telephone number for the state to call, and no one responded the phone. It kept calling until they hung up on me.
This year Canna Care set up a day on which a lady called Carol phoned me and assisted me in registering for the state.
Carol is a lovely beautiful woman. I'm not a computer expert and had never sent emails before this, and she helped me through the entire procedure. She was a charming person.
I thank she was very grateful for that as, as I started the year before, I wasn't registered with the state, but this time I had the opportunity to do so, and I'm incredibly grateful to Carol for this.
I am happy with Canna Care Docs.
The only thing I didn't enjoy was the phone call, after which all communications were done via email. The instructions were unclear as they didn't correspond with what was out on the screen. It's now impossible to reach the registration section, and I have to contact the Commission. I wouldn't be in a bind if the instructions were more precise. In any case, I am happy with Canna Care Docs.
No guidance
A very high cost for a doctor to only confirm my birthday and issue documents to enable me to obtain a medical marijuana license (which remains an extra expense). No guidance on what kind of blend would be suitable for me, and instead, were looking to finish my appointment as fast as they could.
Telemedicine is a great option
Telemedicine is a great option. However, it isn't essential to lower the bar of the doctor-patient relationship. The doctor assessing whether to give the certificate was not concerned or thorough. He crossed off the required boxes and didn't care. I've tried telemedicine a few times with various doctors. It was my worst experience.
The visit itself was swift and straightforward
The visit itself was swift and straightforward. This was a telehealth consultation (phone), and I did not receive a call until about fifty minutes after the appointment. The payment was made 1/2 hour before the appointment time. I was concerned about being scammed, but it was nothing to worry about. After the session, I received a certificate within a short time (w/in about half an hour).
It took about five days to receive an appointment online
It took about five days to receive an appointment online, which went smoothly. My certificate expired, and I received an email with a link to schedule an appointment. However, after the MMCC switch to OneStop, I was left with concerns and called and left an email; however, no one responded to me, and I had to work out the OneStop on my own, which was a pain.