9 Reviews on California Delicious
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About California Delicious
California is synonymous with delicious food, fine wines, and abundant fresh produce. California Delicious is a premier wine and gourmet destination, and California Delicious has it all. For over 20 years, our dedicated staff has been working in San Francisco Bay Area to provide the highest quality service and customer satisfaction. We have provided California gourmet selections in stunning gift baskets or celebration packages since 1987.
 [email protected] |
 https://www.californiadelicious.com |
 1099 Essex Ave, Richmond, CA 94801, USA |
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It was frustrating
I placed an order for six baskets. Three were delivered at noon. The delivery didn't happen when they were expected to. Also, I didn't receive a tracking number. It was frustrating to call customer service, but they could not offer assistance.
A local delivery
I selected California Delicious because the package was essentially a local delivery. I could have purchased identical items in the same basket, put them together, and let the USPS send them out quicker. My order was processed on the 15th of June and was delivered to GSO by the 16th of May to be shipped. GSO repeatedly changed delivery dates without explanation, and after four phone calls, the delivery was made on the 23rd.
I suggest they provide a delivery date
After placing an order for the gift basket, which was scheduled to be delivered to a hotel became anxious about ensuring it was in the right hands of the person I wanted to give it to. I contacted California Delicious, and they were one of the most polite and responsive vendors I've worked with. They could reach the hotel first and then contact me to confirm that the order was delivered. I suggest they provide a delivery date and an approximate time, not an actual date for shipping.
Still waiting for some improvement
Insufficient communication and lack of communication and support. I ordered the gift basket last month. I am still waiting for the delivery of the order. The order was not shipped for over an entire month until the negative review was posted on Facebook. Then the following business day, I got a call via email. It was around one week back. Still waiting for some improvement, or perhaps the item will be delivered.
The process was smooth
The process was smooth. I purchased it in my UK home to deliver to our son living in San Francisco and asked him for his honest review. The delivery was quick and the packaging beautiful; however, the contents were somewhat disappointing about what was in the cheese and wine.
The site is extremely user-friendly
The site is exceptionally user-friendly. I sent an email regarding the tracking process and received an answer quickly. The box was delivered right in front of the door, and the driver didn't knock on the door nor sound the bell. I was apprehensive about anyone stealing the box. The box was excellent. My in-laws were satisfied.
I am not satisfied
I purchased a basket that contained white wine as well as red wine for my son before his deployment. He received it two days late and only white wine without red wine, cheese and crackers, and not even chocolates or olives. It was stated that it included $59.95, and the total got the wrong item. I am not satisfied and will not ever use it again.
Impressed and highly recommend it!
Impressed and highly recommend it!
The gift items are beautifully presented, and the service is fast and solid.
Service and customer care are above the mark! Well done
Received was not what I expected
I contacted your customer service representative before purchasing the Moet Champagne Basket to confirm that the package contained everything shown in the image.
The Moet gift hamper was then purchased.
The delivery was quick, but the basket was not what I expected.
Your team assured me that the basket was not as shown in the picture.
There were also different chocolate products than what was advertised.
This site was recommended to me by an Irishman who lives in Ireland.
I was looking for a company to deliver my brother to San Fran.
I am sorry, but the basket I received was not what I expected, and there was no explanation from your team.