5 Reviews on Autoglass

  1. Benjamin Lord
    Jan 21, 2023

    It's not often that you can get this kind of service in our one Autoglass

    I called thinking that I’d make the repair myself rather than claim it through my insurance. However, the person I spoke to told me he could handle it through insurance, so I accepted. I paid for the excess, and the Autoglass agent dealt with the remainder. I was asked to provide the best time/date and given the requested time and date. It’s not often that you can get this kind of service in our one Autoglass

  2. Lisa K. Evans
    Sep 21, 2022

    Poor customer service

    Poor customer service from the staff at the call center. They didn’t know about store opening hours and gave an inaccurate description of the appointment time. The vehicle could have been taken elsewhere if it wasn’t with an insurance company.

  3. Parag Kadakia
    Jun 29, 2022

    quick and friendly service

    Autoglass has a link on their website, making the process very simple. Completed insurance details, and they took care of everything else. Easy to schedule an appointment, and quick, friendly service

  4. Greg Matthews
    May 19, 2022

    Excellent service!

    Although the website is user-friendly, the windscreen image that you click to locate your chip is not as precise as I expected.

    The auto glass fitter was very friendly and helpful. He replaced the windscreen. I would have it checked by a technician next time.

    They could pick a time and location that was convenient for me. I also had them arrange my insurance company. I’m thrilled.

  5. Justin
    Apr 21, 2022

    Friendly, fast, and professional service

    It was straightforward to replace my windshield. I contacted my insurance company, and they immediately directed me toward an auto glass website. I was able select the date and location (my front drive), for the technician to replace my glass. The fit took about 40 minutes and was done professionally (even replacing my dashcam wiring through the windscreen trim).

    The technician deserves nothing but praise for his work. One star was withheld because I wasn’t given an exact arrival time. A window between 8 am and 6 pm is too large without any updates throughout the day. Especially since the arrival time was after 5pm. I was, therefore, on standby for the whole day.

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About Autoglass

We have been the UK's favorite vehicle glass specialist for over 40 years, providing safety as a standard for millions of customers every year. Our business is about making a difference. Our people are creative, collaborative, and customer-focused. Together, we work to achieve excellence in all we do.

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Priory Business Park, Stannard Way, Bedford, UK