ASAP Tickets

92 Reviews
Rating (2.5)
1 Star
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5 Star

92 Reviews on ASAP Tickets

  1. Richard Mansour
    May 8, 2023

    Great suggestions

    Hennesey has been astonished by her patience and offered me great suggestions and advice. It was my most excellent airline purchase experience. The lady was highly kind, professional, competent, and sharp without sounding like she was trying to sell me something. She gave me all the help I needed, and it was all over. Her professionalism was outstanding, and she delighted me! I got the tickets I was looking for in the final minute rush. Thank you very thank you!

  2. Marcela Leano
    May 6, 2023

    It's a pity and painful

    What a joke! I had booked my flight, but I had to change the flight date due to various unavoidable reasons. It wasn't the correct flight as I did not want flights going through the US because of a transit visa. The flight was not canceled. And book it again. It's a pity and painful for the passengers.

  3. Chris Bjorling
    May 5, 2023

    A highly knowledgeable and friendly

    Madam Solenn (Travel Expert) is a highly knowledgeable and friendly travel agent. She contacted me via phone for a long duration and guided me in the proper direction until she arranged my flight ticket for a fair price.

  4. Charlotte Percival
    Apr 15, 2023

    The worst customer service

    This is by far the worst customer service I've encountered in all my life. My flight was moved from a layover of 3 hours at Istanbul airport to a 15-hour layover. This was highly inconvenient as I'd booked multiple flights on the initial booking I booked. Even though I know these situations could happen, I do not understand the lack of communication or how no one can assist or even does not want to. Now I'm just looking for my money back. I've requested refunds whenever I talk to another person; most of them seem ignorant and constantly confusingly guide me. I'd like to get a refund right now. Thanks for your help.

  5. Vicky Morris
    Jan 24, 2023

    I am quite impresspretty

    I experienced a glitch with an unrelated trip that resulted in thousands of dollars. ASAP ticketing helped recover some of my losses, exceeding what I expected. They have earned my trust, and I hope complete travel plans from me for future flights—special thanks to Violet. I found Violet to be very enthusiastic and friendly. I am quite impressed pretty

  6. Suzanne Couch
    Dec 6, 2022

    The price they claim is not the one they provide

    The price they claim is not the one they provide. The call is routed to a call center, possibly in India, and it's challenging to comprehend the agents. I was trying to book flights toward Japan, and they offered an offer for $737.00, which "expired that day!" When I filled in my contact details, the person immediately called and confirmed that the price was between $1300 and 1400. ....That is known as "SWITCH AND BAIT" in my book! I am not using that site, and I wouldn't believe in giving my personal information to a stranger in India!

  7. David Johnson
    Dec 5, 2022

    I'm sure we've got our ticket however, it hasn't been an easy or smooth procedure

    I'm sure we've got our ticket. However, it hasn't been an easy or smooth procedure. I liked the people I spoke to. However, the whole process took more than a week and several phone calls. Other websites I've tried were straightforward, simple, and well-executed. I am unsure if I'll return to these sites because of the confusion and non-standard or shrewd methods.

  8. Sheena Penney
    Dec 4, 2022

    I was in the waiting room for 3 days.

    The agent informed me that tickets would be issued within 24 hours. I called customer service four times, and four different individuals within three days told me to notify supervisors and agents to contact me again. There was no phone call or email informing me of what was happening. It's not the case with other agencies we've used for booking flights in the past. Because if there was an issue, I could choose to cancel and go to another agency, but I was in the waiting room for three days.

  9. Stewart Booth
    Dec 3, 2022

    This was the most frustrating, time-wasting of my time from the beginning to the end

    I'm not even sure where to begin. This was the most frustrating, time-wasting of my time from the beginning to the end. At the moment, at most, one date isn't even accurate, and I was charged too much due to the wrong date. The process of payment was absurd. I am a frequent traveler and have made this trip, which is scheduled to the Philippines, more than 20 times. I am confident that next time I'll make the same Airline booking.

  10. Chris Doyle
    Dec 1, 2022

    After I purchased my ticket, I couldn't even access

    After I purchased my ticket, I couldn't even access and print my itinerary or ticket. IsbelthtNumerous calls to Isabel without success, and now I'm worried and angry, as all I'm receiving from your company is an online authorization form and nothing else. Please send the ticket with the boarding pass and seating arrangement as that was promised by Isabel through regular email and not via air concierge . Isabel promised that

  11. Richie Long
    Nov 27, 2022

    Please help me.

    I wrote a review on the internet, and they contacted me to inquire about details of my situation, which I provided the next day. Never heard back. They've remained silsilentd have not responded to me. My issue has not been solved. I am not getting any answers to my problems. Please help me.

  12. Matt Sargent
    Nov 24, 2022

    I've worked with this travel company for over ten years

    I've worked with this travel company for over ten years, but this is my final ticket. I was cheated when I purchased two tickets. When I tried to book my return flight, it was a nightmare, even the agent that booked my flight was great. Flammen B appears to be a fraud agent. That's the reason I'm taking a quick exit ticket. I don't have any faith in this travel company any longer.

  13. Ethel Gunayon
    Nov 23, 2022

    It took all day to book one ticket

    It took all day to book one ticket. I was quoted one price, but then the price was increased twice. The agent was courteous. However, I believe it was a mistake to be given the cost and enter my credit card details into the system ASAP; they should have honored that instead of charging me for the higher price. I thought it was a bit off-putting; the person ought to know the cost and specifics before quoting the price.

  14. David Eaton
    Nov 23, 2022

    Everything was going smoothly

    Everything was going smoothly, except that I was late for my departure. Red Simmons, the agent working with me, never returned my calls nor answered my emails. Communication is essential, as I've been working with him for many years. I was forced to purchase a new ticket.

  15. Pam Humphrey
    Nov 22, 2022

    We bought our tickets to the Phil last month

    We bought tickets for the Phil last month, and we signed a contract at the beginning of the transaction that a seat would be assigned, preferably an aisle seat for my heart which is now 75 years old. But as of today, we haven't received the seat number, and our flight is scheduled to depart on June 16 and return on July 5.

  16. Kwangu Nyirenda
    Nov 21, 2022

    We were Miss led through by an agent

    We were Miss led through by an agent. The agent enticed us into believing that he could book seats for us. However, that was not the case. Later that day of the excursion, we found out that we were given seats different from what had been promised.

  17. David Moore
    Nov 11, 2022

    Do not be a fool!

    They did not offer to return my money if the flight was canceled because of a pandemic. I've been waiting for my money back for almost an entire year. Do not be a fool! ASAP has approached me, and I'll amend this review after getting some clarity. I was changed from one star to two stars. It could be improved further. Keep an eye out.

  18. Chris Revell
    Nov 9, 2022

    I needed to obtain Customer Care Service

    I needed to obtain Customer Care Service (i.e., insurance) to activate my flight ticket. I believe this was unfair as there was a choice not to be able to avail of a Customer Care Service. Then, why was there a choice for a client to refuse this Customer Care Service?

  19. Lauren Breeson
    Nov 8, 2022

    They completely seem to be a scam website

    Customer service was outstanding, five stars! Overall, I was impressed with the ease of the site's Selfish, greedy added-one for BS. Navigation on websites, Auto-upgrade pop-ups, and time spent Zero stars. They seem to be a scam website. If you want to talk to those threatening you with the phone, talk to a natural person who will guide you through their scam.

  20. Aisha Rauf
    Nov 6, 2022

    Extremely happy

    The travel agency I used was Jasper I'm. Extremely happy with his service and those of Cristina Lisandrelli, Paul Suazo, Moses, and Garnet. These professionals have assisted me tremendously in getting my trip organized and overcoming the many roadblocks posed due to the coronavirus! I'll utilize their services for ASAP tickets on my next trip to AFRICA! Thank you for everything!

  21. Phill Beckley
    Nov 5, 2022

    Poor customer service.

    Customer service did not follow up with me after my husband was detained on the plane for three days. I was told to speak to the agent from whom he bought his tickets since the itinerary wasn't showing within their systems. The staff at ASAP the key kept me on hold, saying they would return it to me, but without any such poor, poor customer service. I will never advocate ASAP tickets for anyone n to me.

  22. Jackie Gerrard
    Nov 4, 2022

    I was able to discover that they utilize the bait-and-switch method

    I was able to discover that they utilize the bait-and-switch method. Most of their promotional talks of discounted flights were discounted by up to 80 percent. I reached them following a search for just as well as a flight hub. They couldn't match the online prices for tickets. I continue to search for the best online sites. Finally, I come across an inexpensive flight, and I grab it. 3-4 months ahead of time will get you the best deals.

  23. Helen Jacques
    Nov 3, 2022

    Excellent booking experience, but the reservation date was incorrect

    Excellent booking experience, but the reservation date was incorrect. The travel agent is no longer available, and I didn't receive the updated reservation documents. Several internal emails were addressed to Raul's supervisors to reply or provide an update; however, there was no response until I reached out to customer service for assistance. Another hotel was also booked as part of a travel package. This isn't the best hotel, and it is not satisfactory.

  24. Richard Bradley
    Oct 28, 2022

    I was disappointed!

    After booking the flight, I attempted to talk the agent Thompson regarding the seating request. I purchased the ticket in October. The seat reservation was not finalized. I tried to contact them, emailed and called numerous times, but NO, I was disappointed! After receiving the commission. The transaction has been completed. It's done!

  25. Stephen Leonard
    Oct 27, 2022

    They don't do anything about it.

    Before my flight, everything was perfect. The girl did not understand me and couldn't provide any reason why they had changed the flight. Additionally, I must book a hotel for both cases because they changed the flight. It will have a 14-hour layover before; it was just on the return. Is it my fault that you changed the flight, and I must pay more for a hotel? Ey doesn't do anything about it.

  26. Rebecca Steward
    Oct 26, 2022

    The system you use is a complete mess

    Your agent, Ms. Olivia, was exceptional and courteous in her efforts to assist. The system you use is a complete mess. If asap tickets charge to my credit card, and it is unable to inform me of the costs and that I had to obtain verification from the bank, it is best to put aside any other plans to work with your business. After that, I had the ticket verified. However, the price was the same as the time I. had purchased it at the counter at the airport.

  27. Bonny Malhotra
    Oct 22, 2022

    Extremely shocked

    Extremely shocked. The representative phoned me at midnight, asking me to give the last six numbers of my card to confirm that I was the cardholder. I said no and informed him that the agent would need to provide me a copy of their policy to ensure he could not perform this. They stole more than 2k from me and now dare to ask for that information. Hamilton did not hesitate to disturb me from my sleep! This is so unprofessional that I will not employ them again.

  28. Martin Baxter
    Oct 20, 2022

    They were excellent when we booked tickets

    They were excellent when we booked tickets. In the event of delays in our flights, the company was MIA. We received no assistance at all. The first airline kept saying that they controlled our tickets. It was a horrible two-day experience as we had to cancel flights twice due to weather two days. We lost two days in Sicily. Our money was not enough for hotel stays, tours, etc.

  29. Chris Lomas
    Oct 18, 2022

    My mother passed away today, but I can still attend her funeral.

    I'm happy with Armstrong, ITN AGENT.. because he's always there to assist me with my issues; however, I'm not satisfied with Rasmus, the customer service representative. Rasmus's phone number is explicit on his email addresses; however, every time I tried calling, I could not reach him at the number he provided. I've even complained to Armstrong about the reason that Rasmus isn't available. My mother passed away today, but I can still attend her funeral.

  30. Jacqui Brook
    Oct 16, 2022

    Agent Fee

    I received a $100 charge stating an agent's fee in my charge card bill. The person who assisted me never mentioned that there was any charge for agent fees. I did not receive this bank refund due to their research; it's utilized to pay for baggage charges that I have never paid for any additional baggage fees in my travels. This tells me that hidden charges were associated with my transaction through

  31. Sofia Maria
    Oct 16, 2022

    They will not refund any money!

    STOP! Do not book any flights unless you're sure you'll be able to avoid any changes to your flight plan or cancellations! Particularly during PANDEMIC. Asap/ ASAP CHARGES 250 dollars!!! If you'd like to get a refund. I do not even reside within the country that my flight is departing from!! They will not refund any money!

  32. Marchant Smith
    Oct 13, 2022

    I keep asking questions but never get answers to them

    I keep asking questions, but I don't get any answers. Instead, Hannah constantly brings new ideas. I've requested she contact me, but she insists on emailing me. My first encounter with Javon was excellent. However, this time, it's not so great. Based on my experiences, I'm hesitant to recommend Javon to anyone. But it could be because I have a current "agent."

  33. David Preston
    Oct 7, 2022

    Unsatisfied with Insurance you offer

    Unsatisfied with Insurance you offer. The Insurance was charged twice. The insurance policy is valid just for one use. I would say that's fraud. The trip should be for real. I think you need to investigate. Agents are charging without a valid reason. This is not a good service. Every time a new agent is introduced, there is an entirely different story.

  34. Marco Beltran
    Oct 6, 2022

    I'm sure that Lautner enjoys his job!

    I'm sure that Lautner enjoys his job! He deserves the opportunity to earn a raise. Outstanding customer service. Extremely kind and patient. It never made me feel as if I was wasting his time! It took me a long time to come to a conclusion, but he never pushed me into a decision I did not want. He offered additional choices! Thanks :)

  35. Clare Millard
    Aug 5, 2022

    The agent was very interested

    I was thrilled to be able to travel on the same flight with my companions. The agent was very interested and did receive a 50.00 discount on the cost. However, I was dissatisfied that the price was 200.00 higher than they paid. I would have been able to understand and even be happy if it was 50.00 more, but 200.00 was an enormous cost overrun.

  36. Robin Church
    Aug 3, 2022

    Their service for the schedule change is terrible

    The process of booking was smooth. The agent was helpful. However, their service for the schedule change is terrible. In reality, I am not the person who is changing my flight, it's the airline, so I am soliciting a refund. But, they'll assign a particular agent who will handle your request, but never at the office. I attempted to ask for a different agent, but they refused. It's been three days since I've been waiting to ask the agent to respond, but they haven't. I'm only looking for a confirmation from them regarding my reimbursement.

  37. Nelson Souza
    Aug 2, 2022

    He was patient to help me continue altering my dates for travel

    When I tried to get tickets to travel internationally, Decosta assisted me until I obtained the key I was looking for. He was patient to help me continue altering my dates for travel.

  38. Michelle Yates
    Aug 1, 2022

    Five stars for Jonas. Zero star for the Asap ticket.

    Five stars for Jonas. Zero stars for the Asap ticket. Thanks, Jonas, for your patience with me, despite my getting angry at the falsehoods asap has been telling me. Jonas was the only one who kept their word to return my call.

  39. Sarah Jones
    Aug 1, 2022

    It was a pleasure talking with Landon

    It was a pleasure talking with Landon; he was patient in helping me make the perfect option, particularly the date I wanted. I'll choose him as my go-to travel service and recommend Landon to my family and friends to book travel. I hope you can assist me in getting to the terminal's hotel lounge and getting a priority board.

  40. Carole Green
    Jul 28, 2022

    Siegfield was amazing

    Springfield was amazing. He worked with me to find the most suitable flights to fit my budget, which I am grateful for as without him, I would not be able to enjoy this trip, and I wish to thank Siegfried.

  41. Stephen Bingham
    Jul 27, 2022

    Mona truly is outstanding!

    Mona truly is outstanding! She is attentive to my needs and provides me with the most competitive price. Mona is always friendly and welcoming. Mona is proficient in her language and speaks with clarity. Mona is my first choice for any travel requirements.

  42. Graham Waters
    Jul 26, 2022

    Schaciko was GREAT

    Schaciko was GREAT... I spoke to several people before boarding the plane without results. She was able to help an elderly lady (me) to navigate the process of getting more difficult as we the passage of time. Thank you so much!

  43. Nikki Harris
    Jul 25, 2022

    You did a fantastic job!

    Super thanks Caridad! She's very kind and patient. Thank you for being so kind and helping me get our seat numbers even though you weren't the agent who sold me tickets with. However, you were able to assist me as my agent abandoned me once I purchased the ticket. I'll be looking for you again. Enjoy your day! You did a fantastic job!

  44. Tom Wangness
    Jul 23, 2022

    I had a great experiences with Kavya

    I had a great experience with Kavya. She's so helpful in helping me figure out tickets that I'd like to know. She was very efficient in communicating and gave me all the required information. I was very impressed with her.

    Thank you so much, Kavya. I love your voice. It is my preference to have a ticket with you every time...Once again, thank you so much for all your assistance. I appreciated it.

  45. Samantha Mason
    Jul 23, 2022

    Scarlet was extremely helpful

    Scarlet was accommodating in searching for the best Airline tickets for our small group of 3 individuals. Once we'd agreed on the prices the night before, she stayed late to complete the transactions. The process has been smooth so far. Get a final verdict after the trip is over. What an excellent service. She needs to be promoted.

  46. Mark Warner
    Jul 22, 2022

    Fantastic customer service

    The agent's name is Carmelita the agent is Carmelita; she's very courteous and helpful. She is a professional. I loved working with her regarding my travel plans, and everything was very well handled, Fantastic customer service. Keep going!

  47. Secret Escapes
    Jul 19, 2022

    Jordi was great and extremely patient

    Jordi was excellent and highly pat, and extremely helpful. He is a wonderful person. I was highly pleased by his kindness yesterday. I would recommend buying tickets with him. It was a beautiful experience. Thank you.

  48. Greg Munday
    Jul 18, 2022

    Don't book tickets with this particular company

    Don't book tickets with this particular company. Please do not pay for ticket protection; it's a scam. I paid for ticket protection, and the Airline canceled my flight because of employee strikes. However, they're telling me that they will not refund my money.

  49. Moira Gillies
    Jul 16, 2022

    Beware of ASAPTICKETS!

    I've been calling and emailing them regularly, and nobody has responded to my calls. Cheyenne, the agent who started it all, hangs up each time I phone. I called back this morning and was informed that there was no refund request for my complaint. My case was said to have been escalated to exceptional service, who did not bother to call or return my email. They did not accept a refund request on my behalf of me. They hoped I'd leave and let them take my money. They are fraudsters. I am sorry for not confirming them before buying tickets from them. There is a source of complaints on many other websites. Beware of ASAPTICKETS!

  50. Brett Alderton
    Jul 14, 2022

    After making a round-trip reservation

    After making a round-trip reservation, I realized that the return date would be off by a day. Agent (Styx) suggested I book a new trip and cancel the first one without penalty since I bought the assurance Travel Care Service (TCS). Customer service representative Hannah did not stand by the promise made by the agent Styx stated and charged me a fee of $600. Don't purchase Travel Care Service (TCS) from ASAPtickets because it is a bogus addition, and the company cannot provide any implied guarantee. If you wish to protect your trip, use an independent, authentic private company, not ASAP tickets.

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About ASAP Tickets

ASAP Tickets is a name synonymous with low airfares and easy bookings. ASAP Tickets is a specialist in offering the best flight deals between the US and Europe, Asia, Africa, and India. They also provide personalized 24/7 customer service. ASAP Tickets has over 20 years of experience. The best part is that you don't need to choose between reliability and affordability.

Wilmington, DE, United States