11 Reviews on Allcars.com
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About Allcars.com
Allcars has created an easy way to purchase a car online. It is fair and straightforward.
 8888209666 |
 [email protected] |
 https://allcars.com |
 941 Ridge Road, Rochester, NY 14580, United States |
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Not received a call
I tried to sell a car and was offered one. I was assigned an agent named James and asked about an issue. The concierge did not get back to me. I then contacted the chat on the website to be told via Karen (?) that they were closed. They were going to call me the next day. They did not take the time to do it. I wrote a letter to the company. Steve said he'd fix the issue and set to call me the following day at 9. The call has come three days later, and I have not received a call.
Great experience
My stepdad passed away in January, and we were unsure how to dispose of the beloved car he had owned for so long. I looked around before deciding to give it away to Allcars. Jim was accommodating and informed. The money was delivered the next day after the paperwork was sent. The entire process took just a whole week. My mother could deposit the funds into the savings account. My stepdad will be happy with this. Great experience overall, and I strongly recommend these guys. Particular thanks, Jim! Jim!
An excellent person
Very easy to collaborate with. Jim is an excellent person. The process took around two weeks. The process was not without a hitch due to my bank putting holds on the check. My bank's decision to place the wait wasn't AllCar's responsibility. However, it delayed the process a little unnecessarily. The only suggestion I have is to provide clients with an option to wire transfer, a certified check, or even an online fund option that Jim did not mention they were looking into.
Vinny was extremely accommodating and knowledgeable
Vinny was extremely accommodating and knowledgeable about the process involved in selling a vehicle remotely and via the internet. When I was somewhat unsure, he came up with all the necessary details to get the car taken away.
I will work with this company the next time!
I had the pleasure of working with a gentleman named Vinny, who was completely honest and straightforward and kept me updated throughout the process! I will work with this company the next time!
Thank you for sharing indeed great looking !
The process was very simple
The process was straightforward. The car I purchased was perfect. Vinny was extremely knowledgeable and a pleasure to work with. I would highly recommend AllCars to my family and friends. I am delighted with the whole experience.
The worst customer service
The worst customer service. I am not even sure if this company is legitimate. Customer service reps did not know who their primary inspection firm was. The inspectors did not cancel my appointment after the period specified, just after I had emailed them.
Not a single individual contacted me to change my appointment. It appears that Allcars.com, as well as the True360 team, had no idea how I could reach the company that inspects cars, and then, at one point, they called me back.
Then, they rescheduled the appointment for the next week, I spent the entire day waiting in silence with no calls, and no one showed up. AllCars.com did not respond to my emails, voice messages, or follow-up. It was a complete disaster; I'm not sure whether anyone has enjoyed working for the "company."
We are so grateful
First Class Service. Professional communication. Service was delivered quickly and efficiently, as stated. Excellent artistry.
The front of the car is damaged, and the vehicle delivered looks new. Dan, Jennifer, and Gaby are an exceptional team. We are so grateful! Thank you.
Jim had no issues
Jim was accommodating, and I had no problems with him. My Ford Escape purchase price was fair. Although there was some delay in picking up the car, it was a problem with scheduling and communication. Jim was able to resolve the carrier issue quickly.
Easy Car Sales
From Marina Auto Group in Webster, Vinny was a great person to work with. I was selling my car online. Vinny reached out to me and was professional. Vinny worked with me to determine the price and even made arrangements to visit my house to view the car. It would have been hard for me to drive to Webster between work and recent surgery.
Vinny was efficient, and the entire transaction was completed quickly. Based on this experience, I would recommend Vinny to anyone interested in the Marina Auto Group dealership. I give him five stars.