9 Reviews
Rating (2.9)
1 Star
2 Star
3 Star
4 Star
5 Star

9 Reviews on Alibris

  1. Kelsey Weiss
    May 29, 2023


    The company says they can't provide trackers. It will not tell you when, what time, or how you will be able to receive the book you've bought. Once it is delivered, and by chance, the book has an identification label! The customer service department does not respond to emails. They can be reached on FB. However, they are unprofessional and blame the user for their rudeness.

  2. Sarah aliana
    Apr 12, 2023

    High-quality customer service

    This is a terrible company. I placed an order for two books last week. USPS has not received the item. I've tried to contact them numerous times, but no reply. The only thing I'm looking for is to receive high-quality customer service thin e manner that Alibris isncan'tovide. I'm astonished and trying to get my money back. Do not trust this website.

  3. Rob Wynn
    Jan 18, 2023

    I am very disappointed with the company

    I am very disappointed with the company and the customer support they provide. I'm not sure if I was given any assistance concerning the book I ordered, but I did not receive it. Alibris told me that the third-party shipper had to address this matter. They have to not care about it, and I haven't received any response from the third-party shipping company.

  4. Cokie North
    Jul 26, 2022

    I've had a great experience

    I've had a great experience purchasing from Alibris. I order all my manga through them, and I've never had any issues with the service.

    One of my manga arrived, and the packaging was terrible. The box was bent and appeared damaged during shipping.

    When I opened the box, the manga "Say I Love You" volume 5 was severely damaged. It looks like somebody bent it in half, and the spine has been broken.

    I want to insert photos to show the extent of damage it has suffered. I'm not sure if I'll buy manga from them once more after this one.

    I'm dissatisfied and would like to receive a total return or help with this problem.

  5. Sheri Carastro
    Jul 16, 2022

    I purchased two books from this site

    I purchased two books from this site. The first one was shipped from Ohio. I received it already. The second one came via Carrolton, Texas. I'm located three hours from the town. It's been ten days and I'm still waiting for it to arrive.

    I've been required to buy an online copy as I require the book to complete my assignments. The online class I need it for is set to begin the third week. II will not use Alibris again for future purchases of books as they're unreliable

  6. Edwin Gonzalez
    Jul 9, 2022

    The book's quality is advertised

    This bookstore site is used to provide what it is said to be. The book's quality is advertised, and the delivery is exactly as stated. The price is generally less than Amazon, Walmart, or any other website. HIGHLY RECOMMEND.

  7. Oscar Hernandez
    Jun 28, 2022

    The book was delivered in the exact condition

    The book was delivered in the exact condition it was described. I only gave it four stars because it took a bit longer than the promised delivery time of 4-14 days and I needed to request a tracking number. I confess I was getting anxious due to the numerous negative reviews and Alibris was incredibly responding when I sent an email and everything went according to plan. It would be better if they included the tracking and carrier number from the beginning, considering that we've all been used to daily updates on shipping from Amazon.

  8. Mark Warner
    May 14, 2022

    Alibris is an excellent company

    Alibris is an excellent company. It's a great idea to support small bookshops instead of Amazon. Although they may not have everything, I will always keep my family-owned bookshop. Alibris allows me to find exactly what I need and continues to support small bookshops.

    Alibris makes it easy to shop. You will find all the information about the sellers, book conditions, and shipping costs.

  9. John Smit
    May 10, 2022

    Very impressed

    I was impressed by the orderly arrangement of products, such as music, books, movies, etc. It makes sense! It's easy to navigate the selection of sellers. I contacted Solr, a bookseller, by email to see if their book was dusty (allergies).

    They emailed me back with details and evident concern. Alibris is my go-to source for great pricing, selection, and quality. Thank you for your excellent work!

Write a review on Alibris

Your email address will not be published. Required fields are marked *

Claim your business profile

Customer reviews are powerful for building trust and loyalty. Claim your business profile today.

About Alibris

We enjoy reading books, having coffee, and conversing with people who love stories.
Emeryville, CA, United States