ADKOS Vehicle Storage & Transport

32 Reviews
Rating (4.1)
Very good!
1 Star
2 Star
3 Star
4 Star
5 Star

32 Reviews on ADKOS Vehicle Storage & Transport

  1. Sirisha Munagala
    May 30, 2023

    Straightforward and highly professional

    The service was straightforward and highly professional, and I felt confident that everything was in good hands and secured. Anthony handled some issues that could have arisen and kept me current!

  2. Penny Stevens
    May 1, 2023

    Quick to respond

    This company was quick to respond and give an accurate estimate right away. There was no haggling, hidden charges, or fluctuation pricing. There was a miscommunication with the pickup date, which was a slight inconvenience, but we made it work.

  3. Agatha Soul
    Apr 12, 2023

    Excellent and smooth experience

    Excellent and smooth experience transporting my vehicle across GA to NC using ADKOS. Carville was extremely thorough when explaining everything. I would highly recommend ADKOS, and I would certainly use the service again.

  4. Lynda Mclean
    Mar 31, 2023

    It doesn't provide any factual information

    Our experience to date is not complete, as our car remains stored with Adkos. One of the most significant issues I've encountered is that it can take approximately a week to receive responses to any questions or concerns we face. This is because the management staff only visit once monthly to take care of their vehicles stored. If any maintenance needs to be required, they will not be completed until the following month or longer, based on their schedule. Secondly, even though their site provides a historical record, it doesn't provide any factual information such as when it was driven, how long and how much fluid is in the tank and air pressure, the oil condition, etc. Cars that are kept for many years must be inspected in addition to switching them off and on.

  5. Thomas white
    Mar 30, 2023

    The quality of the services

    This is among the most efficient shippers of vehicles I've ever dealt with. It's not the cheapest; however, I think the cost reflects the quality of the services they provide.

  6. Sheatina Sparks
    Mar 27, 2023

    This Experience Smooth

    The Southern California Representatives Were Professional & Did Everything They Could To Make This Experience Smooth. While Getting The Job Done, I Plan On Utilizing The Same Personnel In The Near/Far Future With All My Vehicle Storage and Transport Needs!

  7. Valorie Stinton
    Mar 26, 2023

    Enjoyable experience

    I assisted Al Oller in transporting a vehicle during the PCS move. I could not have had a more straightforward person, and the whole procedure could not be any easier. Al created everything, easily accommodated my specific requirements, and came up with a significant cost—a stress-free and enjoyable experience. Al is straightforward to communicate with and collaborate with and highly professional. Do not hesitate to make an appointment with Al Olle; you won't regret it.

  8. Freda Harris
    Mar 25, 2023

    Highly responsive

    George Cole and Ryan Barrett provided stellar customer service. As an Active Duty service member was deployed, they provided me with the knowledge and information I needed to make an educated decision about my vehicle storage. George went above and beyond to communicate and coordinate the details of vehicle pick-up and drop-off. Throughout my deployment, ADKOS was highly responsive in answering any query questions, like leaving my vehicle with a trusted family member. Thank you all so much

  9. Beth Siess
    Mar 23, 2023

    The process was simple

    The process was simple, and the representative was helpful. But when the package was delivered was made, the driver told me that the delivery could be made on base. Then he called me five minutes before returning, saying the delivery was impossible on the floor, and he could not remove my vehicle from the trailer.

  10. Kari Agostino
    Mar 20, 2023

    We will recommend your service

    Excellent customer service. Since the first day I reached out to this company, they immediately responded quickly and patiently to my numerous questions. The car was delivered promptly on a preferred day and at a lower price than I had anticipated and was given two days earlier. The car was delivered on time. Thank you for your service. We will recommend your service to other people.

  11. Kathy Daily
    Mar 19, 2023

    An excellent choice

    ADKOS was an excellent choice for storing my vehicle when I was on deployment. They even provided the option of picking up and dropping off my car, making things easier. My only issue was that I picked the package that would allow my car to start often, and when I returned my vehicle, the battery was not working and required replacement. It also reimbursed me for all my expenses for storage. In other words, ADKOS is excellent.

  12. Deborah Carpenter
    Mar 18, 2023

    I'm happy with the services

    Ryan of ADKOS has made this a straightforward task. We coordinated everything via email. Ryan identified a fantastic driver who came to pick my car up and delivered it in time without any surprises. I'm happy with the services I received.

  13. Thomas Lukehart
    Mar 17, 2023

    Provide more services

    Thank you for returning my car in good condition and on time. I was told that as part of the $208.00 per month fee I paid for nine months that I was in the military that my car would be cleaned, driven only a few miles each month, and oil changed when required, and delivered at the $100.00 charge if I wanted. If I had asked for the car to be returned on the day I returned, it was washed including t, including the tires, but the fuel service indicator was illuminated, and my tire was depleted in air. I would have thought that with the high cost, my car had been filled with oil, as I was told, and that, at the very least, the tires filled up with air. I didn't want new tires or a tune-up. After all, I'd be happy to return as a customer should they lower the price or provide more services at the same price I paid.

  14. Dennis Chaiken
    Mar 16, 2023

    The service was good.

    The service was good. The time to schedule an appointment was horrendous. There were days between when I spoke to my coordinator about the specifics of shipping my automobile. Extremely unorganized and sometimes frustrating. However, once the ball started rolling , the ball was able to move, and I could get my car back faster than I had anticipated.

  15. Nancy matura
    Mar 15, 2023

    Excellent customer service efficiently

    Carville delivered excellent customer service efficiently, punctually, and precisely. His experience, knowledge as well as attention to detail are unmatched. I can rest assured that my perfectly maintained 21 years older SL500 convertible will be in good care and returned to me in the same condition as I took it.

  16. David Read
    Mar 12, 2023

    This was not unusual considering

    ADKOS was an absolute pleasure working with Ms. G. Coles, who was prompt and professional. He also graciously took care of my car before the delivery. The problem was that all four tires dry began to rot and had to be replaced swiftly. However, this was not unusual considering that the car was in storage at a garage for 2.5 years.

  17. Bonnie Price
    Mar 11, 2023

    I live not in Albuquerque

    Everything was in order until the driver actu to pick up my car. I was in the state that I had read to, and my father-in-law was in the area when they brought it to the pickup point. He contacted me and told me that the driver would be going to Albuquerque. The problem is that I live not in Albuquerque but in Estancia, about one hour away. I spoke with the Adkos agent who was helping me, and he informed me that he had an error in entering those zip codes. I know that people make mistakes, and I was being charged the exact amount agreed upon, even though I didn't receive the service I was promised, which was door delivery and pickup at the door. I had to drive 17 miles away from my house to collect it; that's not a huge matter to many however, I am a local by the locals and have an impairment with my vision, and my driving in the past few years has been very local to the area I reside in.

  18. Erika Bauer
    Mar 10, 2023

    I wasn't happy with the change.

    Customer service is fantastic, but the cost issue was a problem. The price of my car changed while I was deployed, and I wasn't happy with the change. When I was deployed, I could not remove my vehicle immediately and ended up stuck in the same spot.

  19. Maria Weis
    Mar 8, 2023

    The premium service.

    There was no indication of any significant problems with my car until it was returned to me three years later. It was my choice to pay for top service, hoping for the service to provide more attention to my car and inform me of what must be addressed if something broke during their care. It appeared that specific issues precede storage. Still, they weren't identified before signing a contract with Adkos. The follow-up interactions with customer service after receiving the vehicle didn't correspond with the customer's expectations when paying for the 'premium service.

  20. Lynn Lundquist
    Mar 7, 2023

    Everything went well

    Everything went well. The only issue was that our agreement stated we could put an enclosed box weighing 100 lbs. The problem was that our agent should've advised us that shipping was not permitted because we intended to ship the vehicle to Hawaii. We were not told of this. When the car arrived at Port, we were told the box needed to be destroyed. The TV and hundreds of dollars worth of our possessions went missing.

  21. Jill Jones
    Mar 5, 2023

    A great experience.

    I have used this company for transportation and had a great experience. The customer service representative found me a driver on the day I wanted and at a discount. The driver who was hired to take my car to the airport delivered it earlier than I had anticipated, which allowed me to return my rental vehicle sooner.

  22. Willie Lowery
    Mar 4, 2023

    It very simple and painless.

    Ryan as well as Patrick were both extremely friendly and engaged. It was my first time attempting to ship an automobile via ADKOS, and the VPC and ADKOS helped make it very simple and painless. I appreciate your help!

  23. Moonyeen Marks
    Mar 1, 2023

    Very positive experience

    Very positive experience Excellent experience, ADKOS. There are many transport brokers, but they are not all trustworthy, and the transportation price can be suspect at most. ADKOS is not among the brokers that have been identified as reputable carriers. My classic car was picked up early and in good condition. No tense dealings with the driver after it was the car was delivered. Thanks, Maria.

  24. Mindy Cicinelli
    Feb 27, 2023

    Excellent condition

    If you're reading this and here, you're incredibly fortunate to talk to 17 brokers and companies; we were lucky to meet Barbara in ADKOS. She explained the procedure and was open about timetables and costs. Lucky for us, the driver was on hand within minutes. It w a sile, and the vehicle arrived in excellent condition. We plan the move shortly and will contact Bn to help us move two cars.

  25. Kendal Smith
    Feb 26, 2023

    I would certainly recommend

    The service was excellent. The staff was amiable. I wouldn't say I like that the insurance on the car returned very filthy. Additionally, I was not conscious and unaware when I collected colle. Collecting from that, I would certainly recommend and will use the service again.

  26. Robert glover
    Feb 24, 2023

    The staff was highly responsive

    Our vehicle was stored at Adkos for three years. The staff was highly responsive to email and phone calls and was prompt in responding if they required time to get answers to our queries. I'd highly recommend their service to anyone. The only reason why I didn't give five stars is that my wife was unhappy after her car was moved across storage spaces from one location to the next, and we weren't informed. We returned to a vehicle that was exactly as we had left it.

  27. Tournel Henry
    Jan 19, 2023

    Highly recommend them and will use them again.

    From the beginning, ADKOS set my mind at ease. Charley Williams broke down the procedure from beginning to finish. He arranged for the transportation of my daughter's new car to California from California to Illinois and could track its whereabouts through the driver's online BOL. Highly recommend them and will use them again.

  28. Billy Grieve
    Nov 7, 2022

    Fantastic customer service

    George Coles provided fantastic customer service; he explained the entire process from beginning to end. The cost was fair for the distance, with no hidden charges. I would recommend this company for shipping your vehicle. George Coles, thank you for your support.

  29. David Hutchings
    Nov 6, 2022

    Thank you for a fantastic experience

    After seeing that veterans owned this business and that I am a veteran (USARMY), I decided to join them. It was a first for me, shipping a car. After speaking with Al at ADKOS, I was assured that everything was in order. The vehicle was taken and then delivered the following day. Al phoned the next day to ensure that all was well. Everything was perfect, and I would highly recommend them. Thank you for a fantastic experience.

  30. Dean Homer
    Sep 29, 2022

    Initially communication was great

    The initial communication was good, and the team was friendly and easy to communicate with. The contract was signed within two months to an exact date. As the delivery date approached, I needed to contact the office and remind them to confirm the date because no firm was assigned to take my car across the country. The staff assured me my bid was received in the system and was waiting for the company to be set. But, I did not have any concrete answer. This added anxiety on top of the other things I was dealing with at the time. I was in the process of looking for a new company, and then I received an email at the closing. I doubt that I'll make use of their services in the future.

  31. Keith Anderson
    Jul 18, 2022

    Vehicles were promptly delivered

    Quick turnaround time on an immediate request for vehicle delivery. Vehicles were promptly delivered.

    The bid offered by ADKOS was considerably less expensive than any other quotation obtained from any other shipper.

  32. Steven Brown
    Jun 8, 2022

    Completely pleased!

    Completely pleased! The staff's efficient and friendly manner at ADKOS (Al) helped make this purchase a breeze!

    Al kept in touch with me throughout the entire process, from pre-contract info and support right up to the final stages on the day of delivery.

    I am in awe of his professionalism and support. I will use this business again.

    I had a look at a variety of firms before locating ADKOS from a friend, and all of them seemed keen on taking deposits and then putting it with their fingers. K

    udos ADKOS - a job well done!

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About ADKOS Vehicle Storage & Transport

Nationwide Vehicle Storage, Vehicle Care, and Vehicle Transport since 2002. Specialized in POV Storage available to military personnel, DOD civilian contractors, and seasonal residents. Providing Long Term Car Storage, Short Term Car Storage, Free Car Shipping Quotes

866 768 2929
Indianapolis, IN 46256, United States